Trusted Agent profile
★★★★★
204 reviews across 3 offices and 2 platforms
Samuel Wood has three offices, in Shrewsbury, Ludlow and Craven Arms. Together they have 204 reviews on two platforms, rated 4.6 out of 5 overall.
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Samuel Wood's three offices, most reviewed first. Each has its own page.
Showing 188 reviews on Google only. Show every review
5/5
GoogleWe engaged Samuel Wood for the sale of our property following a really helpful, professional and informative opening dialogue. At all stages we were impressed by their expertise, willingness to help and above all, their friendly and cheerful interaction. They’d be my first choice in future.
Thank you for your kind words
5/5
GoogleWe have been tennants being managed by Samuel Wood since September 2021. Whenever we have a problem with our house, we can raise it to them and they get it sorted as soon as possible. I couldn't recommend it enough. We've dealt mostly with Helen and she's always friendly and caring.
Thanks Gareth for your kind words
5/5
GoogleLI dealt with Samuel Wood for the purchase of my new property. They were incredibly responsive, polite and helpful. Highly recommended!
Thank you
5/5
GoogleSue and the team at Samuel Wood went above and beyond in both our house purchase, and sale. We were kept in the loop entirely, and never felt the need to chase for anything. Couldn’t recommend them enough, and will certainly be using them again. Thank you!!
Thank you so much for your kind review, it was a pleasure to act for you
5/5
GoogleWe have been very lucky to have Gail Hines, deal with our tenancy.Her attention to detail is excellent, a true asset to the company
Thank you Kate, Gail will be delighted to hear this
5/5
GoogleAmazing! What a fantastic team at Samuel wood estate agents. A great experience with true professionals. Nothing was too much trouble no matter how many questions we asked. In this technological age, it was still great to speak directly with a member of staff who we felt held our hands throughout the process. Namely Gail Hines, Seb, Slawek and Paul the lovely builder. Thankyou for all your help.
Great to hear Lorraine, thank you
5/5
GoogleThe service we received from Andrew and his team was excellent. They kept us informed with every aspect of the house sale with constant updates and nothing was too much trouble for them. We would happily recommend them to anyone looking for an honest, efficient and friendly service.
Thank you so much for taking the time to review our services
5/5
GoogleMy experience was overall good. I dealt with Seb from lettings and couldn’t fault him, he was very helpful throughout the process and was fast to reply to any queries I had.
5/5
GoogleA Excellent Service and Assistance from Jack, would recommend 100%. Very Professional at all times.
Thanks Jackie Your business is appreciated
5/5
GoogleGreat staff. We were kept regularly updated on the progress of our sale and they were very responsive to any questions or concerns. We were very impressed by the standard of service, great marketing and friendly efficient staff.
Thank you so much Vicki for this glowing review. We are pleased that Charlotte and the whole team were able to support you throughout the process and that you were pleased with the service, friendliness of the team and standard of marketing. Best of luck with your next endeavours :-)
5/5
GoogleI dealt with Seb went renting my new flat and he was absolutely brilliant, helped me out the whole through and dealt with the situation with minimal gas, cannot recommend Samuel Wood enough!
5/5
GoogleMy late father had a valuation (and some great advice) from Andrew Cadwallader at Samuel Woods in Ludlow - and when my dad died we chose Andrew from a short list of local agents - not because his recommended marketing price was the highest (it wasn't) but because of all the really useful suggestions and contacts he came up with before we chose an agent, and because he clearly knew the market (and the prices) best. Andrew sold the house successfully, at the price he told us to expect, and his fees were totally transparent and - in my view - good value just in terms of his suggestions on marketing the property, even before the successful outcome. It's only since that I've seen the Google reviews for Andrew and his team - and I can only endorse what others have said: they are honest, prompt and reliable, and I would definitely use them again. They are proof of the value that a well-informed local agent can provide: my advice would be to use them, and to take on board what they say: they are the experts, proven in our case by the result.
Peter thank you for your kind words and for trusting me and my team in the sale. It is appreciated Andrew
5/5
GoogleAndrew was extremely helpful and provided excellent communication between myself (buyer) and the seller, making the whole process much more straightforward.
Thanks so much for taking the time to leave this review Stephen. We are pleased you found us communicative and the process was smooth for you.
5/5
GoogleI have no hesitation in giving the highest recommendation possible to Samuel Wood Estate Agents. During a protracted period in a difficult market, Andrew Cadwallader and his friendly team dealt with the sale of our property with professionalism, courtesy and good humour. In short, they were a pleasure to work with.
Thank you Mansur for your kind words and it was good to work for you and the family. Kind regards. Andrew
5/5
GoogleThe sales and progression team were brilliant. Always on hand to address my queries. Would highly recommend
Thank you for your kind words it means a lot to the team
5/5
GoogleI'm so pleased that I chose Samuel Wood to sell my mother's house. Everything was professionally handled with courtesy from the property valuation until the completion of the house being sold. I was kept fully informed about what was happening with viewings and offers and I got more than the original asking price! What more could you ask for in an Estate Agent, well done!
Thank you very much for your review David. We are delighted that you are pleased with our service and that the process was smooth and we managed to secure a great price for you.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleAndrew & Vicki stuck with it over a 7 month period, 6 of which were between offer being accepted & completed, through no fault of their own (unfortunate legal people down the chain). Kept in touch with us & the other parties involved.
Thank you for your review and comments
5/5
GoogleHappy to recommend the Ludlow branch of Samuel Wood to sell your property with particular thanks to Andrew and Vicki. Clearly a happy, motivated and professional office. It has been a difficult market but we got there in the end.
Thanks for your review Mark. Will make sure the team hears your compliments. It was certainly great to be able to help you with your house sale and we wish you all the very best in the future.
5/5
GoogleVery helpful from Start to finish, house sold very quickly and Sue and Charlotte were very on the ball with every step of the way. Thanks so much
5/5
GoogleExcellent service! Everyone always ready to answer and explain any questions I had. Plenty of updates during the whole ( stressful and daunting) process of selling a property. I absolutely recommend Samuel Wood!
Thank you Maria
5/5
GoogleSamuel Wood were brilliant from the very beginning. They gave us a clear understanding of what our house was worth and the best route to market. When we placed the property with them, they jumped into action and we had interest straight away. The house sold quickly for a good price. I would highly recommend them, lovely people and great service.
Thank you so much Teresa for your kind words and using our service. We are pleased we could assist you in a swift house sale and achieving a solid price for you. We wish you the best in your new home.
5/5
GoogleMy sister and I are very grateful to Lily and Slawek in Shrewsbury, and all the team in Ludlow (particularly Andrew who gave us great advice right at the beginning of our long journey to becoming landlords, and remained patient and helpful throughout). Everyone has been a delight to work with, and Lily was extremely helpful and understanding when guiding us through the process of finding our tenant. We are very happy with the outcome, and would thoroughly recommend Samuel Wood.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Shrewsbury has the most, with 120 reviews rated 4.5 out of 5, followed by Ludlow with 75.
The three Samuel Wood offices, by town:
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