5/5
Good communication
Good communication, quick response to queries and friendly customer care staff.
Agent replied · 15 June 2024
Thank you
Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Good communication
Good communication, quick response to queries and friendly customer care staff.
Thank you
5/5
Chloe was fantastic with support all…
Chloe was fantastic with support all the way through the exchange process and working hard to get any questions answered quickly and efficiently. The weekly calls to check everything was ok was really cool. Each time a charming conversation.
Thank you for your positive comments
5/5
Excellent service
I’m not very familiar with the process of home buying in the UK but Kallum Holmes at RW was very helpful in explaining everything to me. He always replies to my emails promptly. I’m very happy with my experience.
Thank you for your positive comments
5/5
Great company! Great people !
My experience with RW Invest has been great since the beginning started out with Alexio helped us find the best suitable deal and explained all the questions we had related to the development. Then Rachael came in and guide us through the exchange. She has been very helpful and friendly. She is always quick to response and give us answers related to contract. We cannot be more happy. Totally stress free and full trust was built through the entire process
Thank you for taking the time to leave your feedback
5/5
Saj and Phoebe has provided an…
Saj and Phoebe has provided an excellent service throughout the process until exchange. They answered all the questions I had and helped me choose the best possible investment for me! Definitely will work with them for my next investment. Thanks for your help :)
Appreciate the positivity
5/5
Great service and support.
Rating only, no written review.
Thank you
5/5
We had a great experience with RW
We had a great experience with RW on a first purchase, so we decided to work with them again. Their client care agent Chloe was extremely helpful and understanding; even with the holidays and our travels, we had a smooth transaction under her care. Thank you again, Chloe!
Thank you
5/5
Thank you Rachael for the support you…
Thank you Rachael for the support you provided so far, you were always available for any help I asked for, best customer service experience.Meanwhile, I would like to thank Hamid who guided me through the purchase, you guys are very supportive.Thank you !
Thank you for your positive comments
5/5
Amazing, kind and swift service
I had a great experience from the start to the end. I was dealing with Andrew initially - who was always available out of hours, weekends to answer my queries. After I made a decision, I communicated with Rachael from the Client care team, who was swift to respond be it by email or phone calls. Both of them have been extraordinarily patient, polite and quick in responding to any query. Thank you!
Thank you, Varun, we appreciate your feedback
5/5
Brilliant experience with Lewis at L1
Lewis is a very friendly and informative person. He showed us around and answered all the questions we were confused about. Showhouse looks great, and I am sure tenants will enjoying living there.
Thank you very much Ash
5/5
10/10 service from James & Chloe
We had the pleasure of working with Chloe & James on our recent purchases of two units in Manchester which we have just exchanged on today! The level of knowledge and reassurance that James provided throughout the process was spot on, and the service and attentiveness from Chloe has been brilliant. Both have been very efficient with any queries we had and any following up that was required. Would highly recommend!
Thank you, Katy
4/5
Great company and great service .
Rating only, no written review.
Hi Nazareth, thank you very much for your feedback
5/5
Site visit No 1 Baltic square…
I have been kept informed of any progress of the build.Met up with Lewis from RW investWho was professional towards me and answered any concerns I put across. I was shown around the site and was happy at what I had seen
Hi Alan, thank you very much for your kind comments
5/5
RW Invest have been a great help…
RW Invest have been a great help throughout the process in getting the exchange process run smoothly between myself and the solicitors. Chloe Walker has been more than helpful and always communicated quickly both via phone and email
Thank you, Kaz
5/5
Daniel C is great
Daniel C. was a great help. He answered all my questions and really made me feel confident and happy with my purchase. I would definitely recommend them based on the excellent service I received!
Hi Dami, Thank you for your feedback
5/5
Chloe has done great job and made the…
Chloe has done great job and made the process very easy. I would highly recommend her and hope to work with her again in the future.
Hi Christopher, thank you for your feedback
5/5
Chloe was really helpful with us …
everything went well ok with RWinvest people, Chloe was really helpful between me and the solicitors, thanks to her I was able to get all the documents they asked, too many, so I think she knows this job very well.
Thank you, Rosendo
5/5
Best service from Chloe.
Chloe was so helpful and such a pleasure to deal with, I can’t recommend her enough she made the process extremely smooth! Thank you!
Thank you very much, Jay
5/5
Excellent Service from Kallum
Very happy with their service, particularly with Kallum who is top notch.
Thank you for your feedback, Amit
5/5
great customer care
Chloe is very professional and friendly. She makes the purchase process much easier for someone like me with a very busy lifestyle, where i can easily forget the milestones and important deadlines.
Thank you, Hardi
4/5
Insightful support
Both Property Consultant and Client Care Executive provided ongoing and insightful support during the deal preparation and up to the exchange with the developer. They proactively reminded re key milestones and attention points.
Thank you, Natalia
5/5
Great customer service experience
Great customer service experience. The team was always available and very helpfull
Thank you for your feedback
5/5
You are in good hands with RWinvest.
RWinvest is a one-stop shop taking care of all aspects of the investment property buying process. The helped us through the entire buying process. From helping us find the right property to exchange of contracts. We have purchased two properties through RWinvest. I would highly recommend them for your next purchase.
Thank you for your kind feedback, Fayyaz
5/5
Treated with Respect
My recent site visit with Lewis McKibbin of RW Invest is most encouraging and enlightening. Lewis is not only thorough but have also paid attention to details that were very relevant to us as first time UK investors. He took time to understand our concerns about the Element property development, ensuring that we are well informed of the current property market conditions around the development. Lewis' responses are very respectful and informative. He also provided us with full PPE for the site inspection. We are just as impressed with the Site Supervisor's knowledge of the status of the development. Overall, we felt a lot more confident of our investment with RW Invest after the site visit.
Thank you very much, Constance
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.