5/5
Great customer service
Ruairi and Rachel made the entire process up to exchange complete hassle free and were available at all times to resolve my queries.
Agent replied · 15 June 2024
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★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great customer service
Ruairi and Rachel made the entire process up to exchange complete hassle free and were available at all times to resolve my queries.
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5/5
Wonderful experience with RW right from purchase to completion
I dealt with Aaron Serrao who understood my investment requirements well. He found me the property, kept me up to date with the development and answering my questions. Then, Thomas Southern and Lewis McKibbin well arranged us a completion site visit. Lewis McKibbin showed us around our finished apartment and the facilities available in the development. He also briefed us the surrounding developments since it was our first property investment in Liverpool.Lewis was a polite gentlemen. He was very helpful, knowledgeable and answered all questions that we had. Our overall experience with RW Invest has been positive from the start. I would definitely look to them again for another property.Kenith Tam
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5/5
Excellent Service
I've dealt with Lewis from RW Invest for a couple of property purchases and I have always been extremely satisfied with the service provided. Lewis kept me updated and informed on the progress, and was always on hand to answer questions. I would certainty use RW Invest in the future and recommend their services.
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5/5
Well informed throughout
Have recently completed on our first off plan purchase in Liverpool. We have found RW Invest to be excellent at communicating on the progress of the development over the past 3 years, with all the problems caused by Covid. So exciting to visit the completed property last week with Kallum who answered all our questions and was very knowledgeable, friendly and professional. Would definitely recommend RW Invest!
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5/5
Great team members at RWinvest
Great team members at RWinvest. Special mention to Lewis McKibbin who arranged a pre completion site visit. He was and continues to be very helpful in answering questions that I have and goes above and beyond. Very genuine and polite man!
Thank you very much
5/5
Great communication and experience.
Rating only, no written review.
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5/5
Extremely helpful, always by the customer for anything that comes up. Strongly recommended.
AAA support!
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5/5
Thorough
Kallum Holmes was very friendly and thorough and Respectful.
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5/5
Thorough and factual.
Rating only, no written review.
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5/5
We done Great Job thank you
Hi, This was my first experience to own a property UK. Yeah finally we succeded. It is like a dream. RW invest really helped me about a lot of unanswered questions to me from the begginning to end with every single of details. Because it is totally new era for me. They are absolute professionals specially thanks Mr Thomas Southern Cleint Relations Manager and Mr Sean Orrett Senior Property Investment Consultant. If you also like to own a property and have a question mark. Consult them. They know what they do hundred percent. Thank you.
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5/5
Experience with RWInvest.
The strong follow up and attention for each step of the way. Well done to the RWInvest team!Nevertheless, advocate should explain in advance the difference between their use of a trade name and actual name of their company(as per bank account name). Also Bank inbound charges should not count as normally this is the responsibility of the beneficiary.Also, if I may add, advocate to reply back to queries faster.Above is given constructively and is not a complaint.Thanks
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5/5
Chloe Walker was a great Client Care…
Chloe Walker was a great Client Care Manager. She was helpful, knowledgeable and answered all questions that I had.
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5/5
Phoebe is a star
Phoebe was in constant contact and responded quickly to make the process simple and painless
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5/5
Daniel has been really helpful in both…
Daniel has been really helpful in both his communication prior to our site visit and today showing us around the apartment and the facilities available . Nothing was too much trouble and he also showed us round a fully finished apartment so we could see what the apartment would look like when fully finished.
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5/5
Site visit prior to completion
Daniel was very knowledgable about the site and answered any questions I had. Excellent customer service.
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5/5
Fantastic Service....
Fantastic follow up calls, great help with the documentations. Everything is completed on or before agreed date. Team is also helpful in negotiating few extended dates with the developer
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5/5
Excellent Customer Service from Kallum Holmes
Kallum Holmes from RW Invest was a great host showing us around our new apartment in Liverpool. He made sure that we had plenty of time to inspect the apartment and allowed us to visit the other parts of the complex that made the development unique. He even took time to give us a tour of the surrounding are since it was out first time in Liverpool. Our overall experience with RW Invest has been positive from the start and Kallum made even better!I would definitely look to them again if I was in the market for another property.
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4/5
Rachel was a pleasure to work with
Rachel was a pleasure to work with. It was my first time purchasing an apartment and she was quite supportive during the whole process.
Thank you
5/5
Amazing experience right from the start…
Amazing experience right from the start with Daniel our property investment consultant and then Chloe or Client Care Manager. Made the transaction very seamless and rapid in their response to our enquiries.
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5/5
Close support
Close support, consistent follow-up and regular feedback
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5/5
I had a positive experience throughout…
I had a positive experience throughout with RW Invest. Ryan was helpful with the purchase and then Rachael in client care was a superstar throughout the exchange process.
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5/5
Great experience working with RW
Great experience working with RW right from purchase to completion. I dealt with Sam Norkett for the purchase who understood my investment requirements well and got me what I needed. Heather Wilson was great at keeping me up to date with the development and answering my questions. She was quick, responsive and answered all my questions well.
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5/5
Very helpful and friendly team
Very helpful and friendly team! Would recommend!
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5/5
Fantastic service from RW-Invest
Fantastic service from RW-Invest. Thanks to Phoebe who handled my case professionally and was always prompt in replying to my endless queries :)
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.