Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWas great to be shown the site by…
Was great to be shown the site by Kallum and Hannah. They were brilliant at answering any questions we had and Kallum also had great communication running up to the visit!
Rhys · 26 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you Rhys! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotSpecial mention and huge thanks to…
Special mention and huge thanks to James Crompton and Adam Burns from RW Invest. Their wrap around care from negotiations through to completion and exchange was seamless. They kept us fully informed throughout the process and we are very happy with the impeccable service they gave us.
Sonia · 25 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you Sonia! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 4/5
TrustpilotNice service
The service is nice but there are something not good enough
Fatchung · 23 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for your feedback Farchung, we really appreciate it and take on board your comments.RWinvest.
★★★★★ 1/5
TrustpilotThese guys are the best
Absolutely horrendous company. Dishonest bunch of criminals.
N · 23 March 2024 · RW Invest Salford
★★★★★ 3/5
TrustpilotYou don’t have what you are told to have
I am a Hong Kong buyer so I was unable to view the property I wanted to buy in person at first.However, when I planned to buy my current property, I received a piece of paper listing out the furniture I should have. I also received two videos showing the interior of the property.And then I bought the property.Unfortunately, when I finally arrived in the UK in early August 2023 and entered the property, some furniture was missing.I contacted RW Invest. The post-sales team did give me a call or two in August for follow up and said they would fix it. And then no action.My letting agent and I kept urging their action. In October, I received a call from a staff of the sales team. (Obviously, even the sales team knew the matter!)Apart from introducing a new investment opportunity which I rejected, the staff said “the missing items should be easily fixed”. I trusted this statement naively.After that, I sent a few more emails to RW Invest. No reply. Now, it is mid-January 2024, 5-month is given RW Invest to fix the problem but in vain. I believe if I still want the missing items, I shall have to pay and buy them myself. I’d like to share my experience so as to remind the potential buyers - Think twice to buy properties from RW Invest or you plan to pay extra to get what you expect to have.Update on 22.3.2024I am grateful that Peter Sinclair, Post Exchange Area Manager, has closely follow up the issue.The issue is now resolved and I appreciate RW Invest tries to do what they can do.
Ly · 22 March 2024 · RW Invest Salford
★★★★★ 5/5
TrustpilotRW Invest helped me find a very good…
RW Invest helped me find a very good investment property. The whole team especially Adam Burns were very helpful and made the whole process easy.
Mr · 21 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Mr Kalkat, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotTimely assistance on all
Helping me for any questions I had, at any time I wanted. Even for matters outside his direct control, he assisted me as much as he could. I was hesitant to proceed with the purchase for various reasons, he made sure I had all my questions answered.
Pinar · 20 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Pinar, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotPrompt Response
The response was great and attention was paid for every single detail
Ihab · 20 March 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
Thank you for your feedback, Ihab, we really appreciate it!
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you for your feedback, Karen. We appreciate it!
★★★★★ 5/5
GoogleRachael is great at what she does, she was very helpful!
Masters · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleSpoke with Hamid and he was fantastic, thanks for all the advice!
Joshua · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you very much for your feedback, Joshua!
★★★★★ 5/5
GoogleRachael was very efficient and helpful throughout the process of the exchange. Thank you for all the help!
Davesh · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you Davesh!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 4/5
GoogleBig Real State Company, experinced and proffessional
If you have problem Search for Dan!
A · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleGood to investmenting fund and best and easy all online documents to sign and information . All person are supporting in all departments... Thanks
Harshit · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you Harshit!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleGreat service, specially with Kharym and Adam’s help to make the process easier, very impressive!
Pan · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleI will like to thank both Ben Fisher and Adam Burns for their assistance in the purchase of my apartment. They made a demanding process very smooth and were very helpful every step of the way.
Marlvin
Orvell · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleIt’s great experience with the client care team member Rachael Barkley. She helped me get a good understanding on the process step by step all the way to the end of the journey.
Muhannad · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you Muhannad!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleWe are very happy with the service Rachael and Kharym provided us.
Always responded back to us in a short period of time and they gave us all of the information we needed.
Many thanks to the RWinvest team.
FloStudio · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleAlways helpful and dedicated to their work. The whole team especially Rachael Barkley and Daniel Woodbridge where there for me.
I am not an UK citizen so I had more problems to solve but I felt not alone.
Maria · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hello Maria, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleRecently I had an opportunity to deal with Tiarnán & Racheal for buying an apartment for investment purpose. This was my first experience of buying property in UK and as I was a non UK resident, I expected it to be quite difficult. But thanks to these both everything went so smoothly & timely that I can’t find words to thank them. I recommend this company & them to everyone if they want their transactions to be conducted successfully
Sardar · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hello Sardar,
Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority.
We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
★★★★★ 5/5
GoogleEverything went well smoothly. I very impressed with RW Invest team, from first contact with Ciaran to Rachel, and now Daniel. All very well trained, super professional , very supportive and most gratefully appreciated their patience in answering all my questions/concerns. Highly recommended RW Invest, look no further ☆☆☆☆☆
Madam · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hello, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleAs a first-time buyer, I had been researching various property investment Companies, RWInvest came out tops for me, as they've got a strong social media presence. The strong social media presence was a major criteria for me as I could follow and validate their constant updates about property investment opportunities. I could also see their offices with team of experts on ground to support.
I finally decided to begin this journey with RWInvest, made inquiries through the RWInvest website and Ryan Dunning in Sales reached out. We had Zoom calls, did virtual tours of RWInvest's available property Investments and that was it! I asked multiple questions and was amazed at Ryan's incredible wealth of experience. Ryan took his time to listen to and respond to all the questions/concerns I had. He gave me all the confidence I needed.
Ryan was highly instrumental in my decision-making to proceed on this property investment journey. He shared relevant pieces of evidence and documentation to validate his responses.
Post Reservation, Ryan handed me over to Adam Burns - Another legend in the business! Adam is in Client Care. Adam called me every day to ensure I had no concerns about Solicitors' documentation requests, he clarified and sped up the whole exchange process. He was exceedingly supportive in chasing solicitors to facilitate the acquisition.
Ryan and Adam's teamwork is legendary and remarkable. Their proactive approach made the entire process smooth for me and now, I have just exchanged on my first property purchase with RWinvest and looking forward to the completion of this journey with the rest of the team in RWInvest.
I can boldly say I found the process very legit, transparent, and efficient. I would recommend RWInvest to every Property investor!
Tolulope · 19 March 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you Tolulope!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotEngaging with clients from different parts of the world…
I have witnessed Chloe engaging with clients from different parts of the world. I happen to be one of them. I can say that Chloe’s engagement relies on:• Integrity: Chloe radiates honesty and truthfulness in dealing with the client• Competence: Chloe’s interpersonal knowledge and skills on the job are second to none• Consistency: Chloe is super reliable with good judgment in handling situations• Openness: Chloe goes the extra mile to share necessary information with the client• Promptness: Chloe laser beam focus on answering client’s call redefines what it means to “be there” for the client.To me, this is what defines trustworthiness. Why is this important in a client relationship, you may ask? Simply put, managing complex client relationships across distance heavily relies on exhibiting such trust factors. On the job, I have witnessed Chloe embodying integrity, competence, consistency, openness, and promptness. Lucky is the client.
Michel · 19 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you Michel! We are delighted to hear your feedback on the service you have received from Chloe in dealing with your property purchase!Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotVery professional set-up!
We really appreciate the regular check-ins, reminders and follow-ups from Adam & Team performed in a discreet and subtle manner. Adam was always available and prompt in dealing with our queries and helped smooth the process when working with lawyers and conveyancers. Based on the experience thus far working with RW Invest, my wife and I are highly likely to work again with the company
Kumaran · 18 March 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Kumaran, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
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