4/5
Adam and Ryan (sales) are very creative and energetic at successfully solving issues
Agent replied · 26 August 2024
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Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Adam and Ryan (sales) are very creative and energetic at successfully solving issues
Thank you for your comments
5/5
Good Service from Chloe Walker, very supportive and helpful throughout the exchange process, thank you Chloe
Thank you Qureshi, This is Chloe through and though, so I'm glad you were satisfied with her service.
5/5
RW Invest provide excellent & professional advise & information during my investment plan in Liverpool.
Hello Iris, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Chloe Walker supported me throughout the process to exchange on my property. She did a great job keeping on top of the process ensuring the exchange was made smoothly and in a timely manner.
Hi Richard, We appreciate you leaving your positive feedback for others to be aware of the service we offer our clients.
5/5
I had a great journey with RWinvest. Prompt reply, great communications throughout and knowledgeable in their field. Thank you Adam and the team once again.
Hi Sul, Thank you for taking the time to share your experience for others to see.
5/5
Had an amazing experience with Rachael and Ryan. Rachael was very helpful and supportive during the entirety of the process. Answered all my queries instantly and was very accessible.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Chloe Walker ensured that we were kept up to date during the sales and exchange process. She was available to assist and answer queries whenever needed. Saj Ali made the initial sales process simple and informative.
Thank you Roland! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Ben and Chloe was wonderful. They helped us in almost every aspect of our acquisition. They guided us regarding the rules, and the process reached them almost through communication channels, such as WhatsApp or email or phone.
Thank you for leaving your feedback, Mehmet. Our team aspire to deliver on all fronts, so we are glad you are satisfied.
5/5
Adam was great throughout the process. He kept informed every step of the way, and kept us (politely) on our toes when needed! I really appreciated the support and personal touch making process simple and expedited.
Thank you Michele! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Highly recommended, woukd really like to thank Adam Burns for his hard work and professional manner in which he handled my case. Excellent communication ensured the process was smooth and hassle free.
Thank you Nicola! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
I bought my 1st off plan property from RWInvest and can say the process has been very smooth and easy every step. When I made enquiry was contacted by Ciaran Connolly he was brilliant explained every step thoroughly and answered all my questions in depth. He made me feel confident in my decision. I had pleasure of working with Adam Burns in customer care, his expertise and guidance were commendable throughout the conveyancing process. His knowledge and friendly approach in explaining made the whole process exciting and enjoyable. I appreciate his dedication and he made sure we exchanged within agreed time. Would highly recommend them and look forward to completion process.
Hello Devi, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
My experience with RW have always been amazing. Adam Burns from the after sales team have been exceptionally great. Always available to help, very professional and always willing to find a solution. He has made the exchange process very easy and smooth. Thanks Adam. Really appreciate your hard work
Thank you Lina! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
On my quest for investment opportunities, I came across RWinvest. My first point of contact was Sami, who was not only easy to deal with but also consistently went above and beyond to meet my expectations. Later on, I was introduced to Chloe, who efficiently handled the solicitor side of things. She proved to be readily available to address any inquiries I had and kept me well-informed throughout the process. Furthermore, I had the pleasure of working with Alexio. He provided valuable assistance in resolving an issue that I had encountered. Overall, very happy with the process so far. Will update my review in a later stage once all in place
Hello Ahmad, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
A real RealEstate company
Everything I wish to get in a company I met at RWinvest. Transparency, accuracy & punctuality. They gave the feeling they are not dealing with me as customer but as a partner.The team is amazing, specifically Adam. On every step they were next to me, By phone and email; not either or, no by both phone and email. This is truly customer service centricity. Thanks for keeping the good work.
Hello Jamil, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
They have always been very helpful…
They have always been very helpful since the first day we met. Especially Max and Adam were with me in every problem.I definitely recommend them.
Hello Nilfer, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Thankyou Hamid for the exceptional service. Hamid was very attentive and supportive answering all my questions in details. Chloe has been an exceptional assistant throughout my property deposit process. Her prompt and effective support made the entire experience smooth and stress-free. I appreciate her attention to detail and the seamless assistance she provided. Thank you Chloe and Hamid.
Thank you for your comments
5/5
As a first-time buyer
As a first-time buyer, I had been researching various property investment companies, RWInvest came out tops for me, as they've got a strong social media presence. The strong social media presence was a major criteria for me as I could follow and validate their constant updates about property investment opportunities. I could also see their offices with team of experts on ground to support.I finally decided to begin this journey with RWInvest, made inquiries through the RWInvest website, and Ryan Dunning in Sales reached out. We had Zoom calls, did virtual tours of RWInvest's available property Investments and that was it! I asked multiple questions and was amazed at Ryan's incredible wealth of experience. Ryan took his time to listen to and respond to all the questions, and concerns I had. He gave me all the confidence I needed. Ryan was highly instrumental in my decision-making to proceed on this property investment journey. He shared relevant pieces of evidence and documentation to validate his responses. Post Reservation, Ryan handed me over to Adam Burns - Another legend in the business! Adam is in Client Care. Adam called me every day to ensure I had no concerns about Solicitors' documentation requests, he clarified and sped up the whole exchange process. He was exceedingly supportive in chasing solicitors to facilitate the acquisition. Ryan and Adam's teamwork is legendary and remarkable. Their proactive approach made the entire process smooth for me and now, I have just exchanged on my first property purchase with RWinvest and looking forward to the completion of this journey with the rest of the team in RWInvest. I can boldly say I found the process very legit, transparent, and efficient. I would recommend RWInvest to every Property investor!
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Kallum has been helpful and provided…
Kallum has been helpful and provided all the support needed to exchange deed of variation in the contract and we managed to exchange in 4-5 days. Thank you
Hello Qureshi, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Super thanks to Chloe
Chloe, the Associate Client Care Manager, gave great help throughout the whole exchange process. She is proactive and patient to explain any questions raised. Without her assistance, the exchange cannot be completed smoothly and on time.
Thank you JC! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Chloe - always the best
I was so fortunate to have Chloe to handle my eighth purchases with RWInvest. Chole is very professional and follows everything through carefully from start to end. She always deliver above my expectation. Well done another time!
Thank you Lawrence! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Great service
We are very happy with the service Rachael and Kharym provided us.Always responded back to us in a short period of time and they gave us all of the information we needed.
Thank you for your feedback, Florin. We really appreciate it!
5/5
Highly recommended
Highly recommended, woukd really like to thank Adam Burns for his hard work and professional manner in which he handled my case. Excellent communication ensured the process was smooth and hassle free.
Thank you Nicola! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
RWinvest Adam Burns - Exceptional Interface/leader
From being introduced to Adam right through to exchanging contracts has been an amazing experience. His communication is always clear and concise in addition to the great support. Any question raised is answered politely and all calls (including outside of hours) are promptly returned. He has an excellent understanding of the process and represents RWinvest in the best light. I would not hesitate to recommend and/or do business with RWinvest with personnel such as Adam leading from the front.
Thank you Elton! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Rating only, no written review.
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.