5/5
Rating only, no written review.
Agent replied · 21 June 2024
Thank you, Marcus!

Trusted Agent profile
★★★★★
486 reviews across 4 offices and 3 platforms
Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 486 reviews on three platforms, rated 4.5 out of 5 overall.
467
Reviews on Google
All 4 offices
1
Reviews on The Trusted Agent
All 4 offices
18
Reviews on Trustpilot
Business-wide
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Rolfe East's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you, Marcus!
5/5
Rating only, no written review.
Hi Mac. Thank you for your rating.
4/5
Rating only, no written review.
Hi Lisa, thank you for your review!
5/5
The whole team was very helpful and professional and made the purchase very easy and on time.PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful feedback, Roy.
5/5
An extremely efficient company, very professional but at the same time giving a very friendly service where nothing was too much trouble. I would not hesitate to recommend them.
Hello Lynne, thank you very much for leaving your review.
5/5
Thank you for the excellent service provided throughout by Laurence and Sophie, from the skilful initial market assessment to the regular progress updates and communication.
Thank you for your kind five star review. :))
5/5
Great company that are willing to help with all enquires, with quick response times that keep you you fully in the frame of what’s happening. All emails and phone calls were responded to quickly and professionally giving me great confidence in the company and all staffPositiveResponsiveness
Hello Sam. Thank you very much for your lovely feedback.
5/5
Professional and helpful staff that led to the sucessful sale of my property. Wouldn't hesitate to recommend! Thank you for everything.
Hello James. Thank you for your kind words, and for choosing Rolfe East. :)
5/5
Very professional company, with an all round good team led by Laurence Truit. Always responded to questions promptly, and went the extra mile to get the job done. 11 out of 10 from me.
Hi Alan, thank you very much for your 11 out of 10 review!
5/5
Not usually a fan of estate agents - but when it came to the sale of our house - Laurence and his team were superb! I'm not planning to move again in the future - but if I were - Rolfe East would be the first agent I would contact.
Hi Lucy. We are not fans of Estate Agents in general either. We do try to be different - thank you very much for your review.
4/5
They say a house purchase is one of the most stressful experiences of your life - and they're right ... but when I was on the verge of giving up Laurence from Rolfe East stepped in and took (nearly) all the pain away. We moved quite a distance and it wasn't easy to view the property at a time convenient to all parties - this is where the virtual viewing facility came into its own. Wow, close ups of everything we forgot to look at in the flesh and a measuring tool to see where our furniture would fit (although don't take this as absolutely accurate). Don't be shy about asking what you might think are silly questions, they will endeavour to get the answer for you. There is work to do, but I know this will be the home of our dreams. Thank you.PositiveProfessionalism
Hi Anne-Marie. Thank you for your kind words. We are thrilled you have the home of your dreams!
5/5
In complex circumstances and with a complicated sale we cannot praise enough the whole team at Rolphe East for their efficiency, drive, detirmination and enthusiasm in bringing this sale to a successful conclusion, acheiving the desired and warranted price. What gave us particular confidence was the level of integrity and honesty. Very impressed indeed and would highly recommend this young team.
Hi Christopher. Thank you very much for your glowing review & kind words. We will pass your feedback onto our lovely Sherborne team.
5/5
Thank you for all you have done to get Lambrook House sold for us. It's been a long and sometimes stressful road but you and your staff have been brilliant! and I'll definitely recommend your company. The whole process has been simple and straightforward giving your customers the clearest path along the road map to happiness!
Hi Ian, thank you for your lovely words. Our aim is always to put people on the road map to happiness. Thank you, again!
5/5
Rolfe East, Sherborne, are the best agents in Town who go the extra mile to sell, are always available, are pleasant and helpful when you visit their office, and keep you notified of developments. A friendly, professional operation.
Hello Ray, thank you very much for your feedback. We will be sure to pass it on.
5/5
As house purchasers we were very happy with the service we received from Rolfe East at Sherborne. Sophie was always attentive and responded in good time to our requests. Thank you Sophie!
Thank you, Colin for your lovely review. We are very proud of have Sophie on our team.
4/5
We were house hunting for over a year in the Sherborne area, Sophie, Megan and Natalie were always on the ball and called us whenever an appropriate house matching our criteria came available. We finally purchased a house just outside sherborne and the whole process was carefully monitored by the team, with regular updates and communications. It was a simple no chain transaction but the ladies in the Sherborne office were always knowledgeable and accomodating with queries and viewing requests.
Hi Kate. Thank you very much for your lovely words. We hope you'll be very happy in your new home. :)
5/5
We sold and bought with Rolfe East and found this to be a straight forward process. When you go to Rolfe East estate agents you are always greeted by a smiling member of the team, they answer your queries straight away and are very helpful. We would recommend them to everyone. Many thanks for all the help, John and Val NPositiveResponsiveness, Professionalism
Hello John & Val. Thank you very much for your lovely review!
5/5
From the first trawl of properties in the area Rolfe East stood out. They were quick to respond and arrange a virtual viewing that was followed up by a real time visit to the property. Throughout the process the estate agents were professional and responsive providing accurate information and anticipated time scales. Even managed to get the for sale boards removed quickly. While I do not anticipate moving again if the need was there I would use them again.
Hi Heather. Thank you for your lovely and kind words, much appreciated.
5/5
I have just sold my house through Rolfe East and cannot rate Laurence, Sophie and Megan highly enough. A buyer was found for my home quickly and a very good price achieved, which was very welcome (!!). The whole team kept me informed at every stage of the sale in a timely fashion and went over and above the norm to get my sale finalised and completed. Thank you !
Hi Loz, thank you for your review. We are so pleased a buyer was found for your home quickly! Wishing you all the best.
5/5
We have had superbly professional, realistic, enthusiastic and communicative help from Laurence and Sophie at Rolfe East, backed up by efficient and friendly phone communications from Megan and Natalie. Our house sold for the asking price in just 5 days. We would recommend - and already have recommended - Rolfe East to friends and neighbours, or indeed anyone. The blurb on our house was excellent and was informed by Laurence's knowledge of the London market and the trends in our area. We received it a matter of hours after his valuation visit. He also followed up with detailed information on all the similar properties sold within a month of our valuation, which was exceptionally helpful in guiding our asking price. The photographs were beautiful, including a brilliant 3D model, helping online viewers to visualise the property to.its best advantage. Laurence also understood the character and potential in a tired 170 year old cottage with listing constraints, conservation area limitations and an unattached garden. We could not fault their work on our behalf, even backing us when time constraints caused some tensions towards the end of the process. The whole process felt safe and dependable and we will always be grateful for their help.
Thank you Fiona for taking the time to write your detailed and glowing review! We are so pleased you would recommend us. We feel very lucky to have Laurence on our team. :-)
5/5
Cannot fault the service we received from all at Rolfe East Sherborne. Our house sale was handled professionally and efficiently from initial valuation to successful completion. Special thanks and commendation to Sophie and Laurence, tireless in their attention to detail, always courteous / personally reassuring and responsive. Would recommend above all others in the area.
Hello David, thank you for your positive feedback!
5/5
My partner Janet and I sold our property in Sherborne through Rolfe East. Laurence and his team really did 'go the extra mile' for us. They were efficient and quick in replying to queries. They truly deserve a good review from us as they couldn't have been more helpful in regards to our sale. We would highly recommend them.
Hello Martin, thank you very much for your glowing review.
5/5
The team at Rolf East Sherborne have been fantastic in helping to navigate the successful sale of my property. Following two sales that fell through, the team were consistently tenacious in their efforts to ensure the final sale completed as smoothly as possible. They were professional throughout and kept me well informed. Thanks so much for your patience!
Hello Claire. Thank you for your kind words, we are so pleased your sale completed!
5/5
We completed on a purchase of a house last week and Rolfe East were the agents that the seller used. From the initial stages of viewing the house with Sophie where she was very helpful and honest which we liked compared to other agents we have spoken with, to then the whole process until completion where Natalie and Megan were always happy to help and communicated well throughout. We would definitely recommend Rolfe East as a company from our experience of being the purchaser and we would certainly look at using them if/when we sell the property on. Thanks a lot! :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sherborne has the most, with 266 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 149.
The four Rolfe East offices, by town:
Yes. In The Trusted Agent 2026 awards: Rolfe East, Sherborne won Trusted Agent.
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