Trusted Agent profile
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★★★★★
2,198 reviews across 3 offices and 4 platforms
Robinsons has three offices, in Chester Le Street, Dunstable and Reigate. Together they have 2,198 reviews on four platforms, rated 4.7 out of 5 overall.
293
Reviews on Google
All 3 offices
13
Reviews on Facebook
All 3 offices
120
Reviews on The Trusted Agent
All 3 offices
1,772
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ...Read all 27 from sellers
I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ...Read all 16 from buyers
We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ...Read all 36 from landlords
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ...Read all 19 from tenants
Robinsons's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 120 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentExcellent Service
Robinsons have managed my rental property for over 3 years and in that time I have only had 1 week void period. Their approach to letting is second to none and I will shortly be adding more properties to my portfolio for Robinsons to manage on my behalf.
5/5
The Trusted AgentVery Helpful and professional agents
We've just rented a property off Robinsons and are really happy with the service we've received. Despite us facing a few challenges, Robinsons worked with us tirelessly to help us get sorted and always kept us up to date with the process. Would definitely recommend them to others. Very professional, friendly and helpful.
5/5
The Trusted AgentProfessional Dunstable Lettings Agent
Excellent professional service with constant communication updates. I placed my property with Robinsons to be let. The following day a viewing had been arranged. Referencing and Contract completed with Tenant moved in within 11 days.. Perfect! Will definitely be using Robinsons again.
5/5
The Trusted AgentAlways Helpful
Rating only, no written review.
5/5
The Trusted AgentProfessional,friendly, helpful,Estate Agency at its best !!!
I've bought, sold and rented out property with Robinsons, and they've been brilliant every time. I wouldn't hesitate to use them again or to recommend them.
5/5
The Trusted AgentEfficient and professional agents
Robinson's Estate agents sold my house within 24 hours and supported me funding a new property within a few weeks in a difficult market... They were efficient and stayed in contact throughout the process making sure I was involved with every step of the move. Robinson's were helpful, friendly and went out of their way, over and above .what was necessary. They are local agents who know the local area.I would recommend them to anyone considering moving.
5/5
The Trusted AgentExcellent Service
Excellent, professional service with great communication
5/5
The Trusted AgentFantastic estate agents- dont go anywhere else
I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my viewing was willing to answer all of my questions and not once made me feel like I was being annoying. Then finally I found my property and from then on out Michael was like my right hand. As I said I had no experience with buying a property but Micahel went over and above what he was expected to do. I constantly receivied updates and information from Michael and to be honest he done more than my solicitors. Everyone at Robinsons was polite, friendly and professional, and I would strongly advise anyone who is buying or selling a property before going to any other estate agents (as I had joined up to all of them within the Dunstable area) to start at Robinsons, I promise you will not be disappointed. After 4 very long months I finally collected the keys for my new property and I can honestly say if it was not for Michael and his dedication I don't think I would have got to this stage. I can't thank Michael and all the staff at Robinsons enough for everything they done for me. It's a great estate agents and I would advise anyone to use them because if the agents are even half as good as Michael you will come away a very happy customer.
5/5
The Trusted AgentExcellent Sales and Lettings Agent
We have sold, bought and also have a rental property with Robinsons. With each we have been very happy, all aspects of their service has been first class, dealing with any issues or queries swiftly and effectively. We will definitely continue to use Robinsons and have no hesitation in recommending them.
5/5
The Trusted AgentFantastic agent, excellent service.
We have purchased, sold,,rented and let property all with Robinson's and frankly, we wouldn't go anywhere else. Mark and his team go over and above any other agent we have dealt with.. Michael has just guided us through a particularly tricky sale to a successful completion and Tracey has been really helpful with our rental property. Excellent service, a friendly, professional team and they don't charge a fortune!! Why would we want to go anywhere else??
5/5
The Trusted AgentTracey
Tracey always does what she says she will and goes the extra mile
5/5
The Trusted AgentExcellent service
Very happy with service received from Mark at Robinsons and co. All issues with tenants have been dealt with quickly and with minimal disruption to me and the occupation of my property. Highly recommend. Steve Kirby
5/5
The Trusted AgentVery friendly service
I have been dealing with this same estate agent for many years now, from buying and selling our first and second houses to now dealing with renting out a property through them. Have always experienced a personal and friendly manner from them as well as a professional approach. Will continue dealing with them for the foreseeable future.
5/5
The Trusted AgentAs a tenant Tracey was really helpfull all through the letting process
From start to finish Tracey helped me through the letting process, she kept me informed of move in dates. I wouldn't hesitate in recommending Robinsons to anyone.
4/5
The Trusted AgentFriendly and helpful
Rating only, no written review.
5/5
The Trusted AgentRental flat in dubstable
Michael was the most helpful punctual and pleasant young man,his explanation of the process was perfect
5/5
The Trusted AgentProfessional , efficient and approachable letting agents
The whole process of letting a property can be extremely stressful but with Robinsons they take away the stress by managing the whole process for you, they are the third agent I have used and by far the best in my opinion. I would have no hesitation in recommending them to anyone.
5/5
The Trusted AgentGreat agent. Looked after my property and no worries for me.
Do what they say they will do and in a timely manner for a reasonable cost. Wouldn't hesitate to recommend Robinson if you are looking for a letting agent. Property hardly ever vacant between lets and kept me up to date with any issues.
5/5
The Trusted AgentExcellent Service
Having just purchased through Robinsons, I. Can honestly say that I have been impressed with the service I have received. Through the the process it has been professional, efficient and at the same time friendly. I'm now looking forward to continuing my relationship as a landlord where so far again the service has been excellent. I would have no problem at all in recommending.
5/5
The Trusted AgentGreat service from Tracey, Keeping us informed untill the problem was solved
Rating only, no written review.
5/5
The Trusted AgentVery Professional and Helpful with a Personal Touch
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that any concerns I had were dealt with. Would highly recommend their service based on my experience.
4/5
The Trusted AgentFriendly & Professional
Friendly staff, who are happy to help with any query. Very easy to deal with, and keep you up dated throughout every step of the way.
5/5
The Trusted AgentExcellent service. Reasonable fees
I used Robinson's as a landlord and as a seller, very good customer service over the years, reasonable fees...would highly recommend!
5/5
The Trusted AgentHouse sale
I have bought and sold houses previously with Robinsons and have found them to be very professional in there approach and very helpful all the way through the process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester Le Street has the most, with 1,810 reviews rated 4.8 out of 5, followed by Dunstable with 384.
The three Robinsons offices, by town:
27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."
16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Neil wrote: "We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ..."
19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."
Yes. In The Trusted Agent 2026 awards, Dunstable won Trusted Agent.
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