★★★★★ 5/5
GoogleI had a great experience working with this agency. They were very professional, helpful, and responsive throughout the process. they made the experience much easier for me. I would definitely recommend them to anyone looking for a reliable and friendly letting agency. Thank you for the excellent service!
Shahryar · 16 March 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Thanks so much for the great review, Shahryar. We are really glad you had a good experience with us. It was a pleasure helping you through everything and it means a lot that you would recommend us. … More
★★★★★ 5/5
GoogleI have nothing but positive things to say about Robinsons. Having to sell a house that has been in a family for many years could have been a very stressful experience but was made so much easier by their professionalism, empathy & …
Christine · 22 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Hi Christine, Thank you so much for your lovely review. Selling a family home can be really emotional, so we’re glad we could make things a bit easier for you. Charlie will be really happy to hear your comments. He works hard to keep … More
★★★★★ 5/5
GoogleFantastic communication and support for us as first time sellers. Prompt valuation. Fantastic aftercare! Thank you
Gemma · 20 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Hi Gemma, thank you so much for your kind words! It was a real pleasure supporting you through your first sale, and I’m thrilled to hear you felt well looked after throughout the process. Wishing you all the best in your next chapter, and if you ever need anything in the future, we’re just a call away!
★★★★★ 5/5
GoogleWe have been renting a property through Robinsons for the past 5 years and are now about to move into another rented home, also managed by them.
Michael, our lettings agent, has been involved in both our first and second rental, and the process has always been straightforward and professional.
Fayebelina has also been very helpful whenever we had maintenance-related issues, responding promptly and doing her best to resolve any problems.
Like with any long-term tenancy, there were both positives and a few challenges, but overall our experience has been good. The fact that we chose to continue renting through Robinsons says a lot about the trust built over the years.
Thank you for the support throughout our tenancy and during our move to a new home.
Mihaela-Cristina · 20 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for your thoughtful review.
It’s been a pleasure looking after you over the past five years, and we’re really glad to be supporting you again as you move into your new home.
It’s great to hear that Michael has been able to guide you smoothly through both tenancies, and that Fayebelina has been helpful with any maintenance issues along the way. Long‑term rentals naturally come with ups and downs, so we really appreciate your balanced feedback, and the fact that you chose to stay with Robinsons says a lot, and means a lot to us.
Thank you for the trust you’ve placed in our team over the years.
We wish you all the best in your new home, and as always, we’re here if you need anything.
★★★★★ 5/5
GoogleWe bought a house recently with Robinson. Customer service were great, the help that we got from Charlie and Mark was incredibile. They were really transparent and quick, one of the best estate agency in Dunstable so far.
Thanks guys!!
Tiberius · 20 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for taking the time to leave this review.
We’re glad to hear you had such a positive experience and that both Charlie and Mark were able to help make the process smooth for you. We always try to be … More
★★★★★ 5/5
GoogleI have just moved & found Michael & Charlie very helpful in what is a very stressful time when moving especially if you are a bit older with the new ways of online procedures. All went well & me & my partner are very happy thank you for all your help
Darrell · 20 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Hi Darrell,
Thank you so much for your message. I’m really pleased to hear that the move went well and that Michael and Charlie were able to support you during what can be … More
★★★★★ 5/5
GoogleCharlie was very helpful
Alice · 20 February 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Hi Alice,
Thank you so much for the 5 stars. We’re really glad to hear Charlie was helpful. We appreciate your feedback!
★★★★★ 5/5
GoogleAs first‑time buyers, the process of purchasing a home feels daunting and complicated, and honestly something I had been dreading. From the very first viewing, Charlie was friendly, professional, and incredibly knowledgeable (he had an answer for every question we threw at him).
The communication from post‑viewing, through negotiating offers, and then guiding both myself and my partner through the next steps has been seamless. It’s been a genuinely great experience buying through Charlie, and when the time comes to sell, I wouldn’t hesitate to choose Robinsons.
Even from the buyer’s side, it’s clear how highly they value and support their sellers throughout the process.
With Robinsons, you are truly in safe hands. Their communication is exceptional, whether through their portal, WhatsApp group chats, or email.
The whole journey has felt clear, supported, and stress‑free.
Chloe · 22 January 2026 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for sharing this, what an amazing review! We’re so pleased to hear that your first home-buying experience felt smooth and stress-free. Charlie will be absolutely buzzing to know he made such a difference for you both!
We always aim to keep things clear and supported, so it’s great to hear the communication and updates worked well. When the time comes to sell (or even just for a catch-up), you know where to find us.
★★★★★ 5/5
GoogleCharlie from Robinsons has been dealing with my house purchase from start to finish and has been unbelievably helpful as I’m a first timer buyer and I knew nothing, he explained everything at every step of the way and communication was very easy, he made the whole process run smoothly. Highly recommend and will definitely be using them if I ever need to in the future!!
Milan · 22 December 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Charlie made your first home-buying experience smooth and stress-free. Clear communication and guidance are exactly what we aim for, and it’s great to know we delivered. If you ever need us again in the future, we’ll be more than happy to help. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI’ve dealt with multiple local estate agents both recently and in the past, and Robinsons Estate Agents have been by far the best. They’re reliable, responsive, and truly go the extra mile for their customers. A special shout-out to Charlie, who was incredibly helpful in securing my new place and supported me every step of the way. I can’t recommend them highly enough!
Anita · 22 November 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Robinsons Estate Agents stood out and that Charlie was able to make the process smooth and stress-free for you. Going the extra mile for our customers is what we strive for every day, so it’s fantastic to know we delivered. Enjoy your new place, and if you ever need anything in the future, we’re always here to help!
★★★★★ 5/5
GoogleCharlie has been amazing to work with from the beginning with the house viewing, until the end with our house purchase. We have not had great experience with past estate agents from the "big firms", so its been so wonderful working with Charlie because he is easy to talk to, quick to respond, and you can rely on him to get things done. I've never had to chase Charlie with anything, he is the one to keep us updated, responding to emails within the same day and chasing up the seller and seller's solicitors when needed. Thank you so much Charlie for being so reliable and giving us such a positive experience!
Sophie · 22 November 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Wow, what an amazing review! Charlie really is the superhero of smooth house moves, no chasing, no stress, just results. We’re thrilled you had such a positive experience and proved that great service beats the ‘big firms’ every time. Thank you for trusting us with your journey, enjoy your new home! 🏡✨ If anyone else wants this level of service, you know where to find us!
★★★★★ 5/5
GoogleThe agent was professional and informative.
Maria · 20 November 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you for your feedback! We’re so pleased to hear you found our agent professional and informative. If you need any further assistance, we’re always happy to help.
★★★★★ 5/5
GoogleGreat agents! Charlie showed us a lovely home on Saturday. He was polite, well equipped with knowledge on both the area and the owners of the house and was punctual to the appointment. Highly recommend Robinsons. They got the small things …
Sean · 20 November 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thanks so much for the great review! We're really pleased to hear Charlie made a strong impression and that everything went smoothly with your viewing. We always try to be quick, clear, and helpful, so it’s lovely to know that came across. We'll make sure Charlie sees your kind words. Thanks again for recommending Robinsons!
★★★★★ 5/5
GoogleGreat experience with Robinsons! Super easy to organise a viewing and very friendly and knowledgeable staff ☺️
Rebecca · 20 November 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you for sharing your experience! We’re so pleased to hear that arranging a viewing was easy and that our team’s knowledge and friendliness stood out. We always aim to make the process as smooth as possible, and your feedback means a lot. If you need any further assistance, we’re here to help!
★★★★★ 5/5
GoogleViewed a house today and agent was friendly and professional. Answered all questions we had and anything they wasn't sure off, found out the answer extremely quickly. Thank you
Clare · 22 October 2025 · Robinsons Dunstable
Agent replied · 22 April 2026
Thanks for the review, really appreciate it. Glad to hear the viewing went well and that all your questions were answered. If anything else comes up or you’d like to see the property again, just give us a shout.
★★★★★ 5/5
GoogleMet Charlie to view a property, he was polite and very helpful, and although the property wasn't what we wanted he took out details to keep us up to date with anything new that becomes available.
John · 22 October 2025 · Robinsons Dunstable
Agent replied · 22 April 2026
Thank you for your kind words about Charlie, we’re really pleased to hear he made a good impression and took the time to understand what you’re looking for. While that particular property wasn’t the right fit, we’re glad he was able to take your details and keep you in the loop for future opportunities.
★★★★★ 5/5
GoogleGreat service, prompt, and friendly and took time to listen and offered sound advice.
Michelle · 22 October 2025 · Robinsons Dunstable
Agent replied · 22 April 2026
Thank you for your lovely feedback!
We’re so pleased to hear that you found our service prompt, friendly, and helpful. Listening and offering sound advice is exactly what we aim for, so it’s great to know that came through. If you ever need anything else, we’re just a call away!
★★★★★ 5/5
GoogleWe got a viewing very quickly, didn’t have to chase up the agent which makes a nice change! Michael showed us around the property, he was very knowledgeable about the house and street, very nice man to chat too and didn’t rush us through …
Nicky · 22 October 2025 · Robinsons Dunstable
Agent replied · 22 April 2026
Thank you so much for your kind words and fantastic feedback!
We’re thrilled to hear that your viewing experience was smooth and that Michael made such a positive impression. We always aim to provide knowledgeable, … More
★★★★★ 5/5
GoogleRating only, no written review.
Grace · 20 October 2025 · Robinsons Dunstable
Agent replied · 20 March 2026
Thank you so much for the 5-star rating!
We truly appreciate your support and are glad we could meet your expectations. If there's ever anything more we can do for you, don't hesitate to reach out!
★★★★★ 5/5
GoogleWe cannot recommend Michelle, Keith, and the entire team at Robinsons Chester Le Street highly enough! From start to finish, they handled every detail with professionalism, expertise, and genuine care. Thanks to their hard work and dedication, our home sold in just SIX DAYS! The whole process was smooth, stress-free, and incredibly efficient. A huge thank you to Michelle, Keith, and the team for making what can be a stressful experience so seamless, truly outstanding service!
Victoria · 16 October 2025 · Robinsons Chester Le Street
★★★★★ 5/5
GoogleEarly days yet but so far Robinsons could not be faulted.
5 days in, energy cert done, photo shoot arranged and we’ve already viewed one property. …
Gerry · 22 September 2025 · Robinsons Dunstable
Agent replied · 22 April 2026
Thanks so much for the great review! Really glad you’ve had a smooth start and that Charlie’s been helpful. If you need anything else, just let us know, we’re always here to help!
★★★★★ 3/5
GoogleI bought my run down terraced property at Auction in Pelton County Durham Nov 2022. Big mistake . The world was in a bad state such as everything going up. It took us v long to refurbish cost a lot and poor workmanship let us down. We did quite lot of the work ourselves too. On top we were v far and took the gamble and didn’t see it. Also overpaid. Oh my god the problems didn’t finish even until the sale, when the sale happened through the modern auction method got a call from Robinsons saying there’s hole in the flat roof . Not my problem no more ! The person before us fixed ones before they died , we fixed it from top to bottom the man that gave the written guarantee called Philip Thompson with the company called “The roofer” and charge about 2 grand didn’t come to fix it after lying many times. And then the 3rd time Robinsons recommended builder called Joe Morrows with no company name which I found a little dodgy I went with them as Robinsons recommended them and previous parties let me down. He charge £2300 roughly fixed it with “rubber roof” that he said never went wrong with him and was v confident with it, he gave us a guarantee which was passed to the buyer. Not sure if they knew what they doing or it was some sort of a dark magic . Would I ever buy up north again NO . Poor returns generally . As well as many problems especially mining . Most people at Robinsons were ok. However when we eventually had a buyer (still to our loss) they wasted 3 months of our time and said the survey wasn’t favourable and ducked out honestly stupid rule that needs to change. We didn’t want to waste more time and money with a survey ourselves or rent it out as returns aren’t great, so we took it to the modern method auction. Their partner company “iamsold”.
The guy I had called Jack was a nightmare always had to chase him and I think he purposely was waiting for us to reduce the price so he had an investor lined up for the sale, this process took v long too. Absolutely avoid I’m sold as their fees are extremely ridiculous. Our buyer ended up paying around £8000 which was shared with Robinsons. Do i recommend Robinsons, I give them the benefit of doubt hence 3 stars do I recommend Iam sold no way . They also delayed the sale. With all the utility bills running .The whole thing from buying to selling took almost 3 years !!! Losing a lot on it too.
Belal · 16 September 2025 · Robinsons Chester Le Street
★★★★★ 5/5
GoogleSuper easy communication, and the agent we had was very good and had an answer for every question we had.
Dan · 17 July 2025 · Robinsons Dunstable
★★★★★ 5/5
GoogleMy experience with Robinsons with the sale of my house has been brilliant, from putting my house on the Market to completing. Michael and Charlie are fantastic. Michael sold my house within 5 days! Both Michael and Charlie have been professional, friendly and have been there whenever I needed guidance and advice, they were always on the other end of the phone, and always got back to you promptly on email etc. Both have gone above and beyond with their help, advice and support. I cannot recommend them enough! Thank you so much
Alison · 4 July 2025 · Robinsons Dunstable
Agent replied · 2 September 2025
Hi Ali,
Thank you so much for your lovely message! We’re absolutely thrilled to hear that you had such a great experience with us.
Michael and Charlie will be over the moon to know they made the process smooth and stress-free for you, from getting your home on the market to completing the sale (and in just 5 days, amazing!). They always aim to go the extra mile, so it’s fantastic to hear that their support and advice made a real difference.
We really appreciate your kind words and recommendation. It’s been a pleasure working with you, and we wish you all the best in your new home!
Warmest thanks,
The Robinsons Team
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