Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMadison and the sales progression team were so helpful and communicative throughout our sales process (thank you)!
Christian · 16 March 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
That's great to hear Christian. Thank you for taking the time to leave us such wonderful feedback. Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleLuke was fantastic in assisting with an incredibly difficult sale for all parties. Highly recommend.
Dale · 16 March 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Dale. We will pass your comments onto Dom and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleVery impressed with the team at Robert Luff & Co - and in particular Heb, who did an incredible job from start of my listing to finish.
Jake · 17 February 2026 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you very much for taking the time to leave us such a positive review Jake, we're so pleased to hear you had a smooth journey using our Hove Branch. We will be sure to pass your review onto Heb and the rest of the team. All the best in your new home.
★★★★★ 5/5
GoogleFab, personal service. Respectful and not patronising like some agency reps- they listened to us and responded accordingly. Communicated very quickly and geeat at chasing solicitors!
Kat · 17 February 2026 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you for taking the time to leave us such a fantastic review Kat, we're so pleased to hear that the service you received from our Hove Branch was truly 5 Star. Wishing you all the very best in your new home.
★★★★★ 5/5
GooglePhil, Charlie and Hadyn at Robert Luff, Hove, sold our property in October 2025. From the moment we walked through the door until the day we completed, they were absolutely amazing at marketing and showing our property, managing to get more potential buyers through the door in a week than a previous estate agent we’d instructed had done in 6 months. They communicated honestly and transparently, and suggested ways we could stage our property to the best effect. We’re so grateful to them for doing such a fabulous job, enabling us to move onwards and upwards. We highly recommend Robert Luff as a reliable and trusted agent who gets things done.
Alisa · 17 February 2026 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your wonderful and detailed review.
We’re thrilled to hear about your positive experience with Phil, Charlie, and Hadyn at our Hove office. It’s especially rewarding to know that their proactive marketing, honest communication, and practical advice on presenting your property made such a meaningful difference, and helped achieve such strong interest in a short space of time.
Your kind words about their dedication and transparency really reflect the standards we strive to uphold. We’re delighted that we could play a part in helping you move onwards and upwards, and we truly appreciate your recommendation.
Wishing you every success and happiness in the next chapter
★★★★★ 5/5
GoogleExcellent experience selling my property with Robert Luff. Heb Bailey made the process feel easy, provided ongoing support and useful information throughout. Would highly recommend.
Lily · 17 February 2026 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your lovely 5-star review Lily.
We’re thrilled to hear that you had an excellent experience selling your property with Robert Luff & Co. Making the process feel straightforward and well supported is exactly what we aim for, so it’s wonderful to know this was your experience.
Thank you again for your recommendation, it truly means a lot to us. If we can assist you in the future, we’d be delighted to help.
★★★★★ 5/5
GoogleHad a great experience with Robert Luff. Callum showed us around on a recent viewing in Shoreham, was very knowledgable and a pleasure to deal with through from initial contact to follow up calls.
Hannah · 16 February 2026 · Robert Luff and Co Lancing
Agent replied · 16 April 2026
Thank you so much for your kind 5-star review Hannah,
We’re delighted to hear you had a great experience with Robert Luff & Co. It's wonderful to know that Callum's knowledge, professionalism, and follow-up made a positive impression from start to finish.
We’ll be sure to pass on your feedback to Callum and the team. Thank you again for taking the time to share your experience, we really appreciate it and hope to assist you again in the future.
★★★★★ 2/5
GooglePersonally wish I had avoided...awful communications from them and make sure you read any contract FULLY as they certainly don't tell you everything you will be signing but certainly will hold you to it.
Kevin · 16 February 2026 · Robert Luff and Co Lancing
Agent replied · 16 April 2026
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that your experience did not meet expectations.
Clear communication and transparency are very important to us, so it’s disappointing to learn that you felt let down in these areas. We always encourage clients to ask questions at any stage, and we aim to explain all terms and agreements fully before anything is signed. That said, we recognise that we can always improve, and your comments will be taken on board.
If you would be willing to discuss your concerns in more detail, we would welcome the opportunity to better understand what happened and see if there is anything we can do to address the situation. Please feel free to contact us directly.
★★★★★ 5/5
GoogleWould like to say a big thank you to David King. From securing our buyer to the after care. He always put our best interests first and was always happy to take our calls, listen and try his best to get us over the line. Highly recommend.
Fraser · 16 February 2026 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 16 April 2026
Thank you very much for your 5-star review and for sharing your experience with us. We’re delighted to hear that David provided such dedicated support throughout your sale, from securing a buyer right through to aftercare.
Putting our clients’ best interests first is something we pride ourselves on, so it’s wonderful to know David’s commitment, communication, and persistence made a real difference. We’ll be sure to pass on your kind words to him.
Thank you again for your recommendation and for choosing Robert Luff & Co, we wish you all the very best moving forward.
★★★★★ 5/5
GoogleI have had an excellent experience with Robert Luff. Jack McCarthy worked so hard to sell my house. It was not an easy sell as buyers pulled out twice. He would always make sure it was viewed when any other nearby houses were viewed and so we had a lot of viewings.
Jack was always patient, professional and encouraging, giving good advice throughout. I would thoroughly recommend them and would choose them again.
Sarah · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you very much for your kind 5-star review and for sharing your experience with us. We’re delighted to hear that, despite the challenges along the way, you felt so well supported throughout your sale.
Selling a property isn’t always straightforward, so it’s great to know that Jack’s hard work, persistence, and proactive approach made a positive difference. His patience, professionalism, and honest advice are qualities we truly value, and we’ll be sure to pass on your lovely feedback to him.
Thank you again for your recommendation and for choosing Robert Luff & Co. We’d be delighted to work with you again in the future and wish you all the very best.
★★★★★ 5/5
GoogleIt was great to meet Logan from Robert Luff. He showed excellent knowledge and a very professional approach, responding clearly and confidently to all of my questions.
James · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
That's really great to hear James, thank you. Logan is our newest recruit and he is already a very valued member of our team. We will pass on your kind comments. Thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleRobert Luff were excellent in finding us a new home. Through no fault of theirs, we pulled out of the purchase. It was a difficult time and Robert Luff helped everyone through it. Since then they have again been great helping us in our search. I would like to make particular mention of Max Pickard who has been with us throughout the journey. He has been particularly helpful. He is one of a very few agents who has sought out properties quite specifically for us rather than blindly sending us a general list of available properties.
John · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful 5-star review. We’re really pleased to hear that you felt supported by our team, especially during what sounds like a challenging period.
Property journeys don’t always go as planned, so it’s important to us that everyone feels guided and cared for along the way. We’re delighted to know that Max has made such a positive impression, his tailored approach and commitment to truly understanding our clients’ needs is something we value greatly, and we’ll be sure to pass on your kind words to him.
Thank you again for your trust in Robert Luff & Co. We look forward to continuing to support you in finding the right home.
★★★★★ 5/5
GoogleI viewed some apartments with my parents and their friends and Logan showed us around When he arrived he seemed a bit nervous because there was a few of us however he took it in his stride and was brilliant. He was confident and really explained all the good and bad points of the property, even highlighting the view of the downs from the kitchen window 😉
After viewing other properties with another agent who didn’t explain anything, it really highlighted just how brilliant he is.
Logan is a real credit to your team.
Teri · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for your wonderful 5-star review Teri. We’re delighted to hear that you had such a positive experience viewing properties with Logan.
Providing clear, helpful guidance during viewings is something we pride ourselves on, so your feedback means a lot.
We’ll be sure to pass on your kind words to Logan as our newest team member he’ll be thrilled to hear such positive feedback. Thank you again for taking the time to share your experience, it’s very much appreciated.
★★★★★ 5/5
GoogleI recently bought a property through Robert Luff. Jack was absolutely brilliant from the very start, he was always available when I needed him, responding promptly and handling all my queries efficiently. He coordinated with everyone in my chain to help speed up the process, making what can often be a stressful experience much smoother.
I would definitely recommend Robert Luff, and was extremely happy with the service I received.
Thank you Jack!
Kathryn · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you very much for your fantastic 5-star review Kathryn. We’re delighted to hear that you had such a positive experience purchasing your property through Robert Luff & Co.
It’s wonderful to know that Jack provided consistent support from the very start, keeping communication clear and helping to co-ordinate the chain to ensure a smoother process for you. Buying a home can be stressful at times, so we’re pleased he was able to make the journey as straightforward and reassuring as possible.
We’ll be sure to pass on your kind words to Jack, he’ll be thrilled to receive them. Congratulations on your new home, and thank you again for your recommendation.
★★★★★ 5/5
GoogleVery helpful agents and helped with our purchase the flat.
I would recommend them
Cheryl · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you for taking the time to leave us such a lovely 5 star review Cheryl. We wish you lots of happiness in your new flat and thank you for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleWe sold our mum’s bungalow through Robert Luff. Although the sale began with a quick offer and acceptance, the process encountered the typical delays and complications that often come with property transactions. Throughout, the staff at Robert Luff were polite, professional, and did their best to assist us. Personally, we would have preferred more regular updates but overall we were very pleased with the service provided. Max especially gave great advice and we felt he had our best interests at all times.
Amanda · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you very much for your thoughtful 5-star review and for choosing Robert Luff & Co to handle the sale of your mum’s bungalow.
We’re so pleased to hear that you were overall very happy with the service provided and that our team were able to support you through what can often be a complex and sometimes delayed process.
Property transactions don’t always run as smoothly as we’d all hope, so it’s great to know our team were able to assist and offer guidance along the way.
We also truly appreciate your feedback regarding updates. We’re always looking for ways to improve our communication and ensure our clients feel fully informed at every stage, so your comments are very helpful and valued.
Thank you again for your trust and for taking the time to share your experience. We wish you and your family all the very best moving forward.
★★★★★ 5/5
GoogleAbsolutely incredible. We put our home in the market with Robert Luff in Worthing on the 27th Jan 2026, 6 days later we sold after being on the market for 5 months prior with a different estate agency!! We couldn’t believe how incredible it was. Morgan was amazing, updating us, sorting things out, getting us viewings and making sure everything was good and we were happy every step of the way. Cannot complain on the communication since even before we went live on the market. Mark came to our home when we signed up with Robert Luff. He is such a kind and positive, but realistic man. The communication and updates also from Jack and now Madison are also something we haven’t experienced prior to moving to Robert Luff. We feel incredibly happy for trusting the team with our home and helping us on this exciting journey. Thank you so much to your team at the Worthing branch, especially the members working directly with us (Morgan, Jack and Madison) ☺️
Maddison · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for such an amazing 5-star review, the team are absolutely thrilled for you!
To go from five months on the market to agreeing a sale in just six days is fantastic news, and we’re so pleased we could help make that happen. Stories like yours are exactly why we do what we do.
We’re incredibly grateful that you chose to trust the team at the Robert Luff & Co with your home. Being part of such an exciting journey is a privilege, and your feedback means a lot to the whole team.
Wishing you every happiness in your next chapter, and thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleHighly recommend Robert Luff, Worthing. Particularly, a massive thanks to Luke and Madison. Luke is a skilled, reassuring (much needed!) and calm Branch Manager and Madison was amazingly proactive, positive and resourceful to get the sale completed, despite repeated delays from the solicitor and buyer. A real dream team. I really felt they cared! I am so very grateful to them.
Mandy · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review and for taking the time to share your experience of Robert Luff & Co.
We’re delighted to hear that Luke and Maddison were able to support you so well throughout your sale. Property transactions don’t always run as smoothly as we’d like, so it’s great to know that Luke’s calm reassurance and Maddison’s proactive approach helped keep things moving forward despite the challenges along the way.
Your kind words about the team really mean a lot, and we’re especially pleased that you felt supported and cared for throughout the process. We’ll be sure to pass your lovely feedback on to both Luke and Maddison, they’ll be thrilled to hear it.
Thank you again for choosing Robert Luff & Co and for your recommendation. If we can ever assist you again in the future, we’d be more than happy to help.
★★★★★ 5/5
GoogleMax at Robert Luff was excellent. He was polite, timely, readily available, knowledgeable and kept us well informed. Perhaps even more importantly he showed great understanding of our situation and requirements. Thank you, Max!
Nigel · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review Nigel.
We’re delighted to hear that you had such a positive experience working with Max. Providing a service that is polite, responsive and well-informed is something we always strive for, and it’s especially rewarding to know that Max took the time to truly understand your situation and requirements. That personal approach is so important to us.
We really appreciate your feedback and your review of Robert Luff & Co. If there’s ever anything we can help you with in the future, we’d be delighted to assist.
★★★★★ 5/5
GoogleMax has been very good at keeping us up updated on progress and keeping things moving on our sale, which turned out to be more complicated than expected, due to a lease extension. We will be using Robert Luff again.
Patrick · 16 February 2026 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave us such a wonderful review Patrick.
We’re delighted to hear that Max kept you well informed and helped keep your sale progressing, especially with the added complexity of the lease extension. Transactions can sometimes present unexpected challenges, so it’s great to know you felt supported and kept up to date throughout.
We look forward to working with you again in the future. If there’s ever anything we can assist with, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleDavid and his team at Robert Luff & Co Goring have been absolutely outstanding throughout our purchase. From start to finish, the service was professional, proactive, and reassuring.
A special mention to David King, who personally orchestrated the progress of what was a longer and more complex chain. He consistently chased matters, kept momentum going, and was pivotal in maintaining clear and effective communication between all parties involved. This took significant time and effort, and it genuinely made a difference to achieving exchange and completion.
His professionalism, dedication, and willingness to go above and beyond to facilitate the move were evident throughout. I would not hesitate to recommend David and the Robert Luff team to anyone looking for a reliable and highly competent estate agent.
Mohammed · 13 February 2026 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We’re delighted to hear that your experience with David and the team at Robert Luff & Co Goring was such a positive one. Managing a long and complex chain can certainly be challenging, so it’s especially rewarding to know that David’s proactive approach, clear communication, and dedication made a real difference in helping you reach exchange and completion.
Your kind words about his professionalism and willingness to go above and beyond will mean a great deal to him and the whole team. We truly appreciate your recommendation and wish you every happiness in your new home.
Kind regards,
The Robert Luff & Co Team
★★★★★ 5/5
GoogleJamie dealt with the sale of our property and was excellent throughout. No question was ever too much, always on the end of the phone or on email and if we ever had any concerns he had usually picked it up before we'd got hold of him! When we ever had any dealings with Scott or Dave they were also really helpful, polite and professional. Thanks guys!
Stephanie · 13 February 2026 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review Stephanie.
We’re thrilled to hear that Jamie provided such excellent support throughout the sale of your property. Being available, proactive and ready to help with any questions or concerns is exactly the service we aim to deliver, so it’s wonderful to know this made your experience a positive one. Jamie will be especially pleased to read your kind comments.
Thank you again for choosing Robert Luff & Co and for taking the time to share your experience. We really appreciate your support and wish you all the very best for the future.
★★★★★ 5/5
GoogleDavid King and the team at Goring have helped and supported us through a very challenging move, getting the house on the market efficiently and then supporting us through to completion day (today). The after sales support has been faultless with David working in our best interests through the whole process, having our back with a difficult chain above and keeping us up to date as much as was possible all the way through. Thank you to David and the team
Sarah · 13 February 2026 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 16 April 2026
Thank you so much for your wonderful 5-star review Sarah.
We’re delighted to hear that David King and the Goring team were able to support you through what sounds like a very challenging move.
David will be especially pleased to read your kind words. Working in our clients’ best interests and helping navigate difficult chains is something we take great pride in, so it’s fantastic to hear that his communication and after-sales support made such a positive difference to your experience.
Thank you again for placing your trust in Robert Luff & Co. We wish you all the very best in your new home and hope to assist you again in the future if ever needed.
★★★★★ 2/5
TrustpilotPersonally wish I had avoided...
Personally wish I had avoided...awful communications from them and make sure you read any contract FULLY as they certainly don't tell you everything you will be signing but certainly will hold you to it.
This is based purely on interaction with Lancing branch.
Kevin · 18 January 2026 · Robert Luff and Co Hove
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.