Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThis often troubling process of selling your house was made so effortless & easy, particularly by James & Natalie respectively. I am so pleased to have achieved a very good yet realistic price for my house, which was pretty much as advised & literally 'on the money'.
Professional attention to advising progress when required particularly for appointments to view. Also throughout the bidding, offer & all other elements of the process were made easy, seamless & devoid of any stress. I have no hesitation in commending Robert Luff's expertise to anyone considering their options in this Estate Agency field.
Thanks James, Natalie & all of the team in Lancing.PositiveResponsiveness, Quality, Professionalism, Value
James · 12 June 2022 · Robert Luff and Co Lancing
Agent replied · 11 June 2024
Thank you for choosing Robert Luff & Co. James and Natalie, and the rest of our team in Lancing are thrilled that we were able to help you through the process of selling your home. It is always a pleasure to be able to assist our clients in achieving their goals, and we're glad that we could do so in a way that was both effortless and stress-free for you. We appreciate the kind words and we hope that you will recommend us to others in the future.
★★★★★ 1/5
GoogleRating only, no written review.
Jessica · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Hello Jessica, we'd love it if you could get in touch with our Worthing Team regarding your review. Please email us info@robertluff.co.uk
★★★★★ 5/5
GoogleRating only, no written review.
Gavin · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for the 5 Star Review Gavin.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleRating only, no written review.
Steve · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for the 5 Star Review Steve.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleRating only, no written review.
Simone · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for the 5 Star Review Simone
★★★★★ 5/5
GoogleRating only, no written review.
C · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for the 5 Star Review!
The Team at our Worthing Branch
★★★★★ 5/5
GoogleCouldn’t be happier with Robert Luff . Thanks very much for your help with everything.
James · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
You are so welcome James, we are pleased to have been able to assist you. Thank you very much for the kind review.
All the Team at our Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleGood agents to rent through any time any problems things get sorted straight away
Louise · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for choosing to rent through Robert Luff Louise and for your kind words. We're so happy to hear that you've had a positive experience with our agents and that any problems were sorted quickly. We hope you'll continue to choose us for all of your rental needs in the future!
★★★★★ 5/5
GoogleThese guys are really good. Reasonable, responsive and caring. I recommend them 100%.
Bridie · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for your kind words, Bridie. We're glad to hear that you had a positive experience with our team and would happily recommend us to others. Thank you for choosing Robert Luff & Co Worthing Branch
★★★★★ 3/5
GoogleInitial service was very good, but one of the directors rather let the side down with his ‘I'll be in touch pitch’. Thankfully it was rescued by Luke and Dom with the sale.
Paddy · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the review Paddy. We will pass your comments onto Luke and Dom at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co, we hope to make your experience 5 Star next time! If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleRobert luff & Co took our house to market in a rush as we desperately wanted to buy a house we’d seen, within a week we had our open day and sold for over the asking price, a value higher than 3 other agents gave us, Robert and his team have been super professional throughout nothing has been to much to ask and I can’t recommend these guys highly enough, if you are thinking of selling definitely use Robert Luff you wont be disappointed.
Riley · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Riley, it certainly was a rush, but we are so glad we were able to assist you. Thank you again for choosing Robert Luff & Co. We wish you all the very best in your new home.
All the Team at our Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleDespite our sale process being extremely long and difficult, Dom was always there to answer all of our questions and reassure us when things seemed bleak. And most importantly, he was able to get us to the point we are now, we sold our property and have keys in hand for our dream place. Thanks Dom 👍 …
Kira · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Kira. We're so pleased you have the keys in your hand to your dream home! We will pass your comments onto Dom. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleA very trustworthy estate agents with excellent customer service. Toby is extremely polite and always dealt with my rental queries quickly, highly recommended.
Miles · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for your kind review Miles, we will pass your comments onto Toby. Thank you again for choosing Robert Luff & Co.
If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
Robert Luff & Co Worthing Branch Team
★★★★★ 5/5
GoogleSue was absolutely amazing, tirelessly dealing with problems and last minute glitches and communicating with all parties involved in the chain. Nothing was too much trouble and her calm manner and 'can do' attitude gave us confidence in the whole process.PositiveResponsiveness, Professionalism
Diana · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Diana. We will pass your comments onto Sue and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleKelly Johnson has been my point of contact during my tenancy, and I have to say she has been amazing. She has gone above and beyond to help me and keep me updated with the progress of things that have been going on and I cannot thank her enough. THANK YOU KELLY!!
Julie · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for your kind words, Julie. I am so glad to hear that Kelly has been able to provide great service and support during your tenancy. She truly is a valuable member of our team and I'm happy to know that she was able to exceed your expectations. Thank you again for the positive feedback and we hope you'll continue to recommend us in the future.
★★★★★ 5/5
GoogleSusan Lee dealt with the sale of our property with calm efficiency and was always available to deal with any questions. All went smoothly and I would highly recommend her and her company.
Dominic · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Dominic, we will pass your comments onto Susan at our Worthing Branch. Thank you again for choosing Robert Luff & Co, we wish you every happiness in your new home.
All the Team at our Worthing Branch
★★★★★ 5/5
GoogleLuke and Dom at the Worthing Branch of Robert Luff, were excellent, always on hand and helped us through the buying process. Dom especially went the extra mile when offering to drive to move around contracts, quickly so that we would make the stamp duty exemption deadline!! Great little welcome pack too! Thanks all, would highly recommend. .
Richard · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Richard. We will pass your comments onto Dom and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home, and glad you enjoyed our welcome pack!
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleSusan Lee from the Sales Progression Team at Guildbourne Centre was a great support through a very stressful time, constantly at the end of the phone and resolving any issues that I had. Without her brilliant liaising skills and her ability to calm me down when things got tough, I don`t think I would have ever seen the light at the end of the tunnel. Definitely the person you want fighting your corner.PositiveProfessionalism
Suzanne · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for choosing to work with Robert Luff during your recent move. I'm glad that our Sales Progression Team was able to support you through what was undoubtedly a stressful time. Their skills and abilities are vital to ensuring a smooth transition for our clients.
I appreciate the kind words about Susan and will be sure to pass them on to her. She'll be happy to know that she was able to help in such a difficult situation. Thanks again for choosing Robert Luff & Co and we hope you'll recommend us to your friends and family in the future.
★★★★★ 3/5
GoogleOur experience was quite mixed - the sale itself was a bit hit and miss, with buyer vetting not as efficient as would be expected, agents late or even absent from viewing appointments - so I think there needs to be some improvements with their processes and communications.
Most of the agents were good once on site (Jane was especially good) and in showing buyers around, and I would like to particularly praise the sales progression agent (Susan) once a sale had been agreed, with very good communication and chasing of any issues.
Colin · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
★★★★★ 5/5
GoogleGreat service from Robert Luff - particularly Susan Lee in the sales progression team who was a great support during a stressful time. She was so professional when communicating with some difficult stakeholders in Gravesend; always reassuring me and my buyer. Would highly recommend!PositiveResponsiveness, Professionalism
Joe · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for your kind words Joe and for choosing Robert Luff Co. I'm glad to hear that Susan Lee was able to provide great support during your home purchase. Her professionalism and communication skills are top-notch and I'm happy she was able to help make the process as smooth as possible.
Thank you for your review and we hope you'll recommend us to family and friends in the future!
★★★★★ 5/5
GoogleI don't actually think I would have sold my flat if it wasn't for the help of Sue. I've never known so many issues from the solicitors but Sue kept me calm and focused through this rather stressful period. I'd definitely recommend Robert Luff and their excellent team.
Peter · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you, Peter, for your kind words about Sue and the rest of our team at Robert Luff & Co Worthing. We're so glad that we could be of assistance during what must have been a very stressful time for you. It is our pleasure to help in any way we can and we're happy to know that we made a difference.
If there is anything further we can do for you in the future, please don't hesitate to let us know. We hope you'll keep us in mind if you ever need to sell or purchase another property. Thank you again for choosing Robert Luff & Co Worthing Branch and leaving us such a wonderful review!
★★★★★ 5/5
GoogleWe recently sold our house through Rob Luff estate agency. Every member of staff we dealt with were helpful and professional. I cannot thank Dom from the sales progression team enough for all of his hard work to ensure that our sale went through smoothly. Dom was always available on the phone day and night to answer queries, reassure us and sort out any issues we had with our property chain. He went above and beyond to help us. Thank you so much Dom.PositiveResponsiveness, Professionalism
Sarah · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you very much for the kind review Sarah. We will pass your comments onto Dom and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleRobert Luff sold my mum's house for my brothers and I when she passed away. We had a very challenging process involving four parties at our end and a house that required a lot of activity to get ready for sale. Sue was great in tying up loose ends, signposting us to solutions when needed and keeping the whole thing on track. Very polite, professional and efficient.PositiveResponsiveness
Neil · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for your kind words, Neil. We're glad to have been able to help you through a difficult time and that Sue was able to provide the support you needed. We appreciate your business and are happy to have been of service.
★★★★★ 5/5
GoogleI cannot say how happy we were with Robert Luff and especially Sue. She was the most amazing move manager and supported us every step of the way. She made us feel like this was her move too and as a first time buyer she was professional and invested in us and our purchase. Thank you Sue and Robert Luff!
Rebecca · 12 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for choosing Robert Luff & Co for your recent move. We are thrilled to hear that Sue was able to provide the level of support and care that you needed and exceeded your expectations. Her commitment to her clients is evident and we are lucky to have her as part of our team.
Thank you for taking the time to write a review and share your experience. Your feedback is invaluable and will help us continue to deliver exceptional service. We hope you will choose Robert Luff & Co for all of your future needs and if there is anything we can do in the meantime, please do not hesitate to let us know.
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