Trusted Agent profile
★★★★★
1,113 reviews across 4 offices and 4 platforms
Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,113 reviews on four platforms, rated 4.8 out of 5 overall.
1,054
Reviews on Google
All 4 offices
25
Reviews on Facebook
Business-wide
9
Reviews on Yell
All 4 offices
25
Reviews on Trustpilot
Business-wide
Robert Luff and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThese guys supported the purchase of our new home, at a time when things were very tricky for everyone. Always available to bridge the gap between legal, and in my case a sometimes difficult Vendor. I have little doubt the process would have taken much longer, if not for their proactive approach. Special thanks to Adam!! Top of his game.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLauren Carlton has been a pleasure to deal with, and has managed our buy to let flat without fault. She has been very professional , easy to deal with, and always does what she says she will do.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the 5 Star review Mike. The Lettings Team are always here for any queries or concerns you may have with your Buy to Let property. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants. All the best! The Robert Luff & Co Lettings Team
5/5
GoogleWe were extremely happy with a very efficient and professional service. Lauren Carlton was helpful and very responsive from start to finish, all in all it was a very easy process. We would definitely use again and would highly recommended to family and friends.PositiveResponsiveness, Quality, Professionalism
Thank you very much for the kind words Chloe, we will pass you comments onto Lauren and the Lettings Team. Thank you again for choosing Robert Luff & Co All the best in your new home.
5/5
GoogleExcellent service through the tough times. Kelly in the Worthing branch went the extra mile to get all necessary paperwork done on our rental property. She answered all emails in a prompt professional manner, with all questions answered. She is juggling her work role as well as being a full-time mum/teacher for her child. 10/10. Keep up the good work Kelly and be proud of yourself. Thank you Robert Luff & Co. Herne Road, Branch, WorthingPositiveProfessionalism
Thank you very much for the kind words Neil. We can't thank our team enough whilst they are juggling the demands of home school and work during these extraordinary times! We will be sure to pass on your kind words to Kelly. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants. All the best! The Robert Luff & Co Lettings Team
5/5
GoogleI have nothing but praise for the way that Lauren dealt with my application for my apartment. She was the epitome of professionalism and an absolute pleasure to work with. I will definitely be putting any future property dealings in her very capable hands. Many thanks.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have rented my property from Robert Luff for nearly 4 years. I usually liaise with Kelly. She is very responsive to any issues I have. Recently she supported me to resolve a problem very quickly and professionally. I'm very happy with her service.PositiveResponsiveness, Professionalism
Thank you very much Jo, we are pleased the issue was resolved quickly. Our Lettings Team are always on hand for any questions or queries you may have on 01903 331247. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants. All the best! The Robert Luff & Co Lettings Team
5/5
GoogleAfter deciding to sell our home we approached Robert Luff for a valuation and to discuss selling options. Luke Mills guided us throughout and we agreed for an 'Open House' for convenience (just before lockdown). With the hard work from Luke and his team, Richard, Brad and Harley, our house sold on the first day. Despite lockdown delays (and pedantic solicitors), Richard held the chain together through to completion. Thank you!PositiveProfessionalism
5/5
GoogleWe recently had to go through the difficult process of selling my late Mother's property and found all the team at Robert Luff friendly, very responsive and professional. Although our sale overall proved to be far from straight forward for various reasons, particular thanks goes to Richard who's help in the interim was invaluable.PositiveResponsiveness, Professionalism
5/5
GoogleThis is the first time we have rented out our property but felt that Robert Luff were efficient and sensitive to our needs as a new landlord right from the start. Lauren Carlton was professional, knowledgeable, friendly and very responsive to all our questions - a pleasure to deal with!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the kind review Sam! We will pass your comments onto Lauren and the Lettings Team . Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for Landlords. All the best in your new home. The Robert Luff & Co Lettings Team
5/5
GoogleJames Porter at Robert Luff brought to my attention an area of town I was previously unaware of and had not been looking at for my next property. The area had a selection of properties perfect for my needs and I soon secured a great property through him. It was smart thinking on his part after listening to my specific search criteria and I'm very pleased he took the lead on it. Great work James!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMassive thank you to Jamie! From start to finish he was available to us, answering questions, even arranging for quotes for house clearance. He really went above and beyond my expectations...and he set pretty high service expectations from the day we first met! He did everything he promised, exactly when he promised and I felt I could trust him during a difficult time for my family. Thank you Jamie. I couldn’t recommend you and Robert Luff highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI can't recommend enough Robert Luff for an amazing service they have given in purchasing my first home. A huge shout out to Dave King who is always responsive, proactive in pursuing with the involved parties and has been supportive along the in an otherwise stressful first home purchase. He went above and beyond in getting things done and was always patient and lent an ear to hear out to me whenever needed. I strongly recommend to anyone who is looking for a Estate Agent service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe were so fortunate to work with Jamie Bryant and his team from Robert Luff who made the purchase of our first home as simple as possible. He was always there for us ensuring fast communication and matters dealt in a timely matter between the parties. Excellent communication, stress free service, helpful and reliable. We would highly recommend Robert Luff and the office in Goring in particular.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom start to finish David King was helpful, efficient and knowledgeable. Any issue which came up he had a solution or suggestion before my solicitor even contacted me. There were a number of issues along the way and as a first time seller I felt comfortable that David had these issues in hand. I couldn’t recommend David enough. Robert Luff as a whole have been friendly and professional throughout even if David was not in his colleagues James and Jamie picked up any questions without hesitation. All in all great service and if I need to move again David will be the the first person I call.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have just finally managed to get on the property ladder. With great thanks to all the outstanding staff at Robert luff Goring. The staff have gone above and beyond to ensure the completion on my new home. Jamie and his colleagues have been amazing. Always on the end of the phone following up any issues no matter how many times I needed their guidance they were more than happy to help. The whole team at the goring branch I can't speak highly of. I would and will be recommending Robert luff to all my friends. One happy new home owner. Raquel HillPositiveResponsiveness, Quality, Professionalism
5/5
GoogleAs a first time buyer, I was new to the whole process. Boy can it be stressful. I chose a rubbish solicitor, we had multiple set backs and covid didn't help. But the team at Robert Luff during the whole process were exceptional. Always friendly when I called, had great advice & helped me every step of the way. A special thank you James who helped deal with our awful solicitors. When I eventually come to sell, I know exactly where I'm going. Thanks you to everyone at Robert Luff that has helped me over the last few months. It is truly appreciated.PositiveResponsiveness, Quality, Professionalism
Thank you for the lovely review Thomas, a stressful process with the added stress of the Pandemic situation. Thank you for choosing Robert Luff & Co we hope you are very happy in your new home. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleGreat friendly, Professional service throughout the sale of my property. Kept me informed of all progress throughout and always someone on hand to answer any questions and queries I had. Highly recommendPositiveResponsiveness, Quality, Professionalism
5/5
GoogleDave & James have been exceptionally accommodating and helpful throughout the purchase of No4 Redwood Close. They are both extremely personable but always project a highly professional attitude. Latterly, Dave has shown enormous support during watch has been a very lengthy, and sometimes, frustrating process. I thank them both very very for all their support and kindness. I will certainly be looking to these guys and Robert Luff company to help with our next buy to let purchase and will recommend you all with confidence. Thank you so much Dave & James 👍👏👍👏👍👏 My very very best Dave ReedPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleAdam was very helpful, attentive and went the extra mile with a tricky sale and purchase. Would definitely recommend. Thanks guys!PositiveResponsiveness
5/5
GoogleJust recently moved with Robert Luff, cannot thank them enough for their hard work, great response and fast moving, Lauren has been great. Highly recommended !PositiveResponsiveness, Professionalism
5/5
GoogleBig shout out to Richard Wetherell at Robert Luff who used his years of experience and common sense to get a difficult sale through. Getting an Offer is the easy part of a sale, it is the aftercare that matters.PositiveProfessionalism
Thank you very much for the 5 Star Review Nicola. We will pass your comments onto the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Worthing Branch
5/5
GoogleI have been really impressed by Robert Luff and Co. They have been extremely helpful and have made the process as stress-free as possible. Their communication is clear and they are always happy to answer any questions. Thank you!
Thank you very much for the kind review Emily. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleVery professional and always helpful. Heb & Dom answered all queries promptly and liaised with solicitors to progress sale and purchase. A five star service. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the 5 Star review Dave! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleWhat excellent service from Heb and Dom at Robert Luff. They may the whole process very easy to sell our apartment. Would certainly recommend them!PositiveProfessionalism
Thank you very much for the kind review Andrew. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 438.
The four Robert Luff and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Worthing won Trusted Agent, Hove won Trusted Agent and Worthing won Trusted Agent.
