Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe had a great experience throughout the process and would like to express our sincere appreciation for the excellent service provided. A special thank you to Chris for his professionalism, dedication, and support at every stage. His prompt communication, helpful guidance, and commitment to ensuring everything went smoothly made the experience stress-free and enjoyable. We are truly grateful for all the assistance and would highly recommend both Chris and the agency to anyone looking for reliable and outstanding property service.
Omar · 11 July 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Omar,
Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted to hear that you had such a positive experience and that Chris was able to provide the support, guidance and communication that helped make the process as smooth as possible.
As a small, family-run, community-based business, recommendations like yours mean so much to us. We'll be sure to pass your kind words on to Chris, who will be thrilled to know he made such a positive difference.
Thank you again for your trust and recommendation. We wish you all the very best and hope to have the opportunity to help you again in the future.
★★★★★ 5/5
GoogleBuying a house is easily one of the most stressful experiences you can go through, but thank goodness we had Sherry to help make the whole process as smooth and reassuring as it possibly could have been! From the moment our offer was accepted, she was absolutely outstanding. She kept us constantly updated, acted as an excellent conduit between us and the vendor, and was always professional, reliable and incredibly responsive. She understood our anxieties, always took the time to answer our questions, and consistently put our minds at ease whenever concerns arose. It was clear throughout just how hard she was working behind the scenes to get our purchase over the line, and we genuinely couldn't be more grateful for everything she did! We wouldn't hesitate to recommend her to anyone buying a home - thank you so much, Sherry!!
Emily · 11 July 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Emily,
Thank you so much for taking the time to leave such a wonderful review.
Buying a home can certainly be a stressful experience, so we're delighted to hear that Sherry was able to make the journey feel smoother and provide the support and reassurance you needed throughout.
As a small, family-run, community-based business, we pride ourselves on building strong relationships with our clients and being there every step of the way. Your kind words perfectly reflect the level of service we strive to provide, and we'll be sure to pass your lovely feedback on to Sherry.
Thank you again for your recommendation. We wish you every happiness in your new home and hope you'll think of Robert Cooper again in the future.
★★★★★ 5/5
GoogleThrough a very stressful process the team at Robert Cooper were supportive, knowledgeable and always helpful. Clarke and Sherry put up with my tears and tantrums like true professionals and it was a privilege to use this long established family business. Thank you all!
Susan · 11 July 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Susan,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive.
Wishing you all the best in your new home!
★★★★★ 1/5
TrustpilotPathetic company ,they lie to get the…
Pathetic company ,they lie to get the sale or deal done and they will say all sort of lies to just get you to sign and later when they don’t deliver on their promise and you dispute they’re gonna slap you with a large bill and keep throwing the terms and conditions at you, worst company, I have ever dealt with even contacting or escalating to the managing director was useless. speaks the same deceptive language as the staff
Sangeeta · 6 July 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
GoogleRobert Cooper Estate Agent have helped me purchase my first house! Very impressed and grateful for all the support received from Amber and Sherry during the process of securing an offer and processing the property. They have both been so professional and very approachable at all stages through the process and I could not thank them enough! Highly recommend this estate agent!
Malini · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
★★★★★ 5/5
GoogleI had excellent interactions with the Robert Cooper Eastcote agency over the years. 15 years ago they helped me finding my first flat in Eastcote, which I liked so much that I later bought in the same building; they were always professional at the time in managing my rent and needs. More recently, I decided to sell my flat with them and they gave me from start a realistic valuation, followed by excellent handling of the customer viewing, offers, and post-sales. The agency fee also adopts a very fair model. Thanks to Clarke, Amber, Riean, and Sherry for a great job.
Giuliano · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Giuliano,
Thank you so much for your lovely review! We’re really pleased to hear that you're a long-time customer. It was a pleasure helping you with renting, buying and selling your home, and we’re always here if you need anything in the future.
Thanks again for supporting a local business!
★★★★★ 5/5
GoogleIt was a pleasure to work with Robert Cooper. Riean & Sherry have been extremely professional and efficient in helping us complete all the processes. They are very proactive in their follow ups & have been a great support.
Ritika · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Thank you, Ritika! We’re so glad to hear you had a great experience. If you ever need help again, we’re here.
★★★★★ 5/5
GoogleOur experience from start to finish was exceptional. Clarke set the tone from our first meeting, and Amber and Riean were brilliant during the viewing process, punctual, proactive, and genuinely invested in presenting our home well. Communication was top‑notch, with transparent updates and honest feedback on both our sale and the properties we were considering.
Once our offer was accepted, Sherry took over and made the progression feel effortless. Completing in just 10 weeks for a chain move was incredible, and she kept everything calm and stress‑free throughout.
Sajal · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Sajal,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive, especially regarding the very quick completion.
Wishing you all the best in your new home!
★★★★★ 3/5
GoogleOur experience while buying a property with Robert Cooper (Eastcote) was a mixed one.
The early stages of the purchase process were disappointing and caused unnecessary stress. The sales team appeared rushed and did not seem to have an understanding of the property they were selling. Important information regarding the probate status of the property was not disclosed upfront and only became apparent later in the transaction.
We also felt significant pressure to enter into a 1% deposit agreement with terms that carried considerable risk, including the potential loss of the deposit if the transaction did not complete within three months. Furthermore, we were effectively forced to change solicitors during the transaction and were strongly encouraged to use the estate agent's recommended solicitor. This resulted in us incurring unnecessary costs, as work and searches had already been completed by our original solicitor. Buyers should be able to choose their own legal representation without feeling pressured to use a particular firm.
Communication and professionalism from Riean (Sales Person) were particularly disappointing. We found several interactions to be rude, dismissive and lacking in the level of customer service we would expect when making one of the largest financial commitments of our lives. Rather than helping to reduce stress during the process, their approach often added to it.
However, the experience improved dramatically once the transaction moved into the sales progression stage and was handled by Sherry. She was exceptional throughout the remainder of the purchase. Her communication was prompt, professional and proactive, and she consistently followed up on actions and kept all parties informed. Her efficiency, responsiveness and commitment played a major role in ensuring the purchase progressed smoothly.
Without Sherry's involvement, this would have been a very poor experience. She is a credit to Robert Cooper and deserves recognition for her professionalism and customer-focused approach. Whilst there are still significant improvements needed within the sales team, the sales progression support we received was first-class.
Ronak · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Ronak,
Thank you for taking the time to leave such detailed feedback.
We're sorry to hear that parts of your experience fell short of the standards we aim to provide, and we appreciate you bringing your concerns to our attention. We continually review our service and value all feedback as an opportunity to improve.
We're particularly pleased to hear that Sherry was able to provide the level of communication, professionalism and support that we strive to deliver, and we'll be sure to pass on your kind words to her.
Thank you again for your feedback, and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI recently completed a property purchase through Robert Cooper and was very pleased with the whole process. Riean was very accommodating when arranging the initial viewings, and the sales progressor, Sherry, was amazing throughout.
She was always available, quick to respond to any questions, and kept me informed at every stage. The solicitors were dragging their feet at times, but Sherry did a fantastic job of keeping things on track by proactively seeking updates and chasing where necessary. She also remained calm and reassuring during what became quite a stressful period towards the end of the purchase.
Would highly recommend!
Karen · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Karen,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive, we consider ourselves very lucky to have Sherry & Riean on our team.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI believe they are one of the best excellent experience amazing stuff...I had good experience trading with real stats agency but they are the best specialists and amazing George always available and on time well done 👏
It's charming family office for any kind of clients absolutely you will get happiness and satisfaction if you have a chance to deal with them
Abdullah · 11 June 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Thank you, Abdullah! We’re so glad to hear you've had a great experience. If you ever need help again, we’re here.
★★★★★ 5/5
TrustpilotI have rented out my property in East…
I have rented out my property in East Towers, Pinner with Robert Cooper and my experience has been very positive. They found excellent, long term tenants and have also managed the property extremely well. I feel in good hands with Robert Cooper, the team are great with great communication and I would highly recommend them for anyone looking to rent out their property.
Ms · 4 June 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
TrustpilotExcellent service and support from…
Excellent service and support from the sales team. Thank you for making our experience a great one!
N · 3 June 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
GoogleWe recently extended our rental property and Sam Rogers who guided us through the process went above and beyond to help us successfully complete the tasks. Robert cooper manage our property and always keeps us informed and ahead of what needs doing. We have sold properties through the company in the past and we won’t go any where else as their service is always excellent… Clive & Alison.
Clive · 11 May 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Clive and Alison,
Thank you so much for your lovely review! We’re really pleased to hear that Sam made a difference for you; we're very proud to have her on our team. It's a pleasure working with you, and we’re always here if you need anything in the future.
Thanks again for supporting a local business!
★★★★★ 5/5
GoogleGreat people focused agent who are proactive and have gone above and beyond for us and our family.
David · 11 May 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Thank you, David! We’re so glad to hear you had a great experience and we appreciate you taking the time to leave us a positive review.
If you ever need help again, we’re here.
★★★★★ 5/5
GoogleGreat experience from start to finish. Clarke and his team were professional, responsive, and made the whole process smooth and stress-free. Clear communication throughout and always happy to help with any questions. Highly recommend!
Tom · 11 May 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Tom,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive and stress free.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleLovely experience with the team at Robert Cooper. They were supportive right from the start until the very end. We mostly dealt with Riean and Sherry. Both were amazing and professional. Riean answered all our queries initially and helped us get the offer accepted for a new home. Sherry was absolutely supportive throughout the process. The queries, the arrangements, and the continuous collaboration with everyone was very well managed by Sherry.
A big thanks to everyone involved in team including the backend team who we may have never coordinated directly but contributed to the completion.
Tabish · 11 May 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Tabish,
Thank you so much for your lovely review! We’re really pleased to hear that Riean & Sherry made a difference for you. It was a pleasure helping you with buying your home, and we’re always here if you need anything in the future.
Thanks again for supporting a local business!
★★★★★ 5/5
GoogleOne of the best letting agency in pinner/ruislip/eastcote. Their inventory of properties is always distinct and appealing - bet it for Let or for sale. Professional staff who go an extra mile to liaise with parties on both sides. Most trusted by veterans and tenured residents in these areas.
Avinash · 11 May 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Thank you, Avinash! We’re so glad to hear you've had a great experience. If you ever need help again, we’re here.
★★★★★ 5/5
TrustpilotExcellent Service
I recently had an excellent experience with Robert Cooper & Co Estate Agents and couldn’t be happier with the service I received.
From start to finish, the team was professional, responsive, and genuinely committed to helping me through every step of the process.
A well deserved 5 stars
Mike · 22 April 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
TrustpilotBest agency in the area!
Great experience with dealing with the team at Robert Cooper during our lettings experience.
Super helpful, proactive, and a pleasure to deal with!
Christine · 21 April 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
TrustpilotGreat Service & team
The whole team made me feel so welcome when I popped in to the office to discuss a property. They were knowledgeable about the market and nothing was too much trouble. I would definitely recommend them to my friends and family. Thank you all for being so helpful.
Samantha · 21 April 2026 · Robert Cooper & Co Hillingdon (534 Victoria Road)
★★★★★ 5/5
GoogleI would like to express my gratitude for the excellent service provided. In particular, to Patrycja, whose competence and dedication in assisting us with unforeseen circumstances were admirable. Exemplary professionalism!
Krysci · 16 April 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Krysci,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive; we're very proud to have Patrycja on our team!
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI had a very good experience with this tenant agency. The staff were professional, helpful, and always quick to respond to my questions. They made the whole renting process smooth and stress-free, from viewing the property to signing the agreement. Everything was clearly explained, and they were very supportive throughout. I would definitely recommend them to anyone looking for a reliable letting agency.
Ranveer · 15 April 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 11 October 2026
Hi Ranveer,
We truly appreciate your kind words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive and stress free.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleMy wife and I had meetings with several local estate agents before deciding on Robert Cooper. We instantly connected with Clarke and felt he understood that we were not just selling a house but selling our home of the last 21 years.
Riean and Amber conducted all the viewings on our home and both were good representivitves for Robert Cooper and helped with finding the right buyers. A job well done in a tricky market.
A big thank you to Sherry who handled the process from offer to completion. She was amazing at keeping us in the loop as to any potential issues and worked so hard to keep the sale on track. Calm and re-assuring at all times and a great asset to Robert Cooper.
If you are looking for an estate agent to sell your house (and one to buy from) I would recommend using Robert Cooper, who are very much a community based, family run business that deliver great service.
Neilesh · 11 April 2026 · Robert Cooper & Co Hillingdon (202 Field End Road)
Agent replied · 17 April 2026
Hi Neilesh,
We truly appreciate your kind and thoughtful words. As a local agency, feedback like this means a lot to our small team. We are delighted that your experience with us was positive and we're thrilled that our team made such a wonderful impact.
Wishing you all the best in your new home!
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