Trusted Agent profile
★★★★★
1,450 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,450 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
884
Reviews on Trustpilot
Business-wide
Richard Kendall's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotHad a very positive experience with…
Had a very positive experience with Richard Kendall estate agents @Normanton Branch.Extremely nice and professional from start to finish Kelly has been absolutely amazing. Thanks to her renting a new house has been a smooth and pleasant experience for us. Her support is greatly appreciated.
Thank you for the review
5/5
TrustpilotExcellent service
Excellent service, all staff friendly and professional. Attention to details is excellent. Amanda at Pontefract was my contact who was professional throughout the process making it as easy and possible.Thank you
Thank you for leaving a review for Amanda
5/5
TrustpilotBrilliant estate agents
Brilliant estate agents, kept us up to date about everything was happy enough to help if we had any questions, especially Kelly always keeping intouch weather it was email or phone thankyou so much 🙂
5/5
TrustpilotEllie is a credit to Richard Kendall
Ellie has been great throughout our 6 month tenancy from start to finish. We made a request in the renewal that required liaising with the leaseholder and the freeholder management, she managed to get it sorted within 2 working days! Communication was excellent, keeping me updated with necessary info and always polite. Credit to Richard Kendall!
5/5
TrustpilotFor perseverance and help in…
For perseverance and help in challenging circumstances, Richard Kendall’s Ossett office were excellent in providing helpful advice but also listening to our requirements during the sale. The Senior Property Consultant (Mandy) has been a constant support during the highs and lows of a difficult sale but displayed a tenacity and professionalism that has been second to none. We have appreciated the advice given on difficult decisions and would not hesitate to recommend Richard Kendall’s at Ossett as an Estate Agent to use in the selling of a property.
5/5
TrustpilotA great company to deal with
A fabulous company to deal with helpful, caring and has the. most friendly staff, one person in particular has been outstanding in the sale of our property many thanks to Mandy.Fully recommend this company
5/5
TrustpilotA very positive experience with Richard Kendal Normanton branch
A very positive experience with Richard Kendall estate agents at the Normanton Branch.From a valuation ( that was pleasantly more than we expected ) to completion of sale , thank you very much.Sarah at the Normanton branch was our point of contact for the sale of our property in the Normanton area. During the sale process from 5/11/22 to completion on 31/3/23 Sarah kept us fully up to date with progress and where necessary pushed along the process.On the few occasions when Sarah was away from work her colleagues would continue the regular updates in her absence.Using RK was not our cheapest option but having decided to work with RK we have no regrets ,as the saying goes you get what you pay for and we received an excellent service and would recommend Sarah and her colleagues at RK ……thank you again.
5/5
TrustpilotAbove and beyond from Karen Marijewko at Richard Kendall
We recently sold our house using Richard Kendall and Karen Marijewko took a lead role in the sale. We are extremely grateful and thankful for the care, effort and determination Karen had during the sale of our property. She showed kindness and consideration for our personal circumstances, and went above and beyond to help with completion on our property. We would like to thank Karen for her effectiveness, kindness and her thoughtful touches.
5/5
TrustpilotAbove and beyond from Karen Marijewko at Richard Kendall
We recently sold our house using Richard Kendall and Karen Marijewko took a lead role in the sale. We are extremely grateful and thankful for the care, effort and determination Karen had during the sale of our property. She showed kindness and consideration for our personal circumstances, and went above and beyond to help with completion on our property. We would like to thank Karen for her effectiveness, kindness and her thoughtful touches.
5/5
TrustpilotWe have just sold with Richard Kendall…
We have just sold with Richard Kendall and Karen Marijewko has been amazing. She kept us regularly updated and was always available to answer any questions we had. Would highly recommend.
5/5
TrustpilotGreat service throughout the process
Great service throughout the process, we were kept up to date and all information passed between us and the buyer seamlessly. Thank you to Karen Marijewko
Thank you for leaving a review for Karen
5/5
TrustpilotAmanda was a star
Amanda made the whole experience smooth. She informed us of what we needed to do, what to expect and kept us updated all along the way. We found Amanda and the team very helpful, informative and easily approachable. Would recommend
Thank you for leaving a review for Amanda
5/5
TrustpilotThank you Richard Kendalls ... brilliant service
Totally proffesional from initial valuation/listing through to completion even though the sale was not as straight forward as it should have been through no fault of Kendals. Special thanks to Sarah Whalley ... a real diamond!
Thank you for taking the time to leave a review
5/5
TrustpilotGreat for first time landlords!
Been a great experience with Kendall’s. First time renting out my property so was a bit nervous. But they’re so helpful and answered all my questions and put me at ease.Special thanks to Amy and Matt at the Horbury office!
5/5
Trustpilot100% value for money PLUS stress reducing way to sell a property
From the initial evaluation right through to the end exchange, the load and responsibility of selling my house was totally absorbed by the Richard Kendall team - Liz and Joanne - Thankyou! I had the utmost trust and faith that they had my best interests at heart. I made a life changing move with their expert help.
5/5
TrustpilotVery happy with my choice
Very happy with my choice. Karen Marijewko was more than helpful and very supportive and patient through all the process.Highly recommended.
5/5
TrustpilotAmy was very professional help me and…
Amy was very professional help me and kept me up to date with my application to my flat went threw smoth I would recommend mend Richard and kendal very good company to work with and staff and Amy very help full
5/5
TrustpilotExtremely impressed with the service Amy provided
Amy kept us fully informed as to where we were with out application to rent the property. Prompt, courteous & professional with her response to my questions. The process from start to finish exceeded our expectations.
5/5
TrustpilotGreat customer services
Great customer services, excellent communication Amy was really great and supportive. I felt I was listened to.the agency followed up issues with electrical appliances
Thank you for leaving Amy at our rental department a review.
5/5
TrustpilotThis is the first time I have rented…
This is the first time I have rented out my house and I would recommend Richard Kendall to anyone especially Jessica. She is professional and always keeps me informed of everything. She is very helpful and nothing is too much trouble. Thank you all at Richard Kendall for a professional service. Jason
5/5
TrustpilotThank you karen marijekwo for making…
Thank you karen marijekwo for making our house sale as streamlined and stress free as possible
5/5
TrustpilotRK is the BEST agent I have had!
Finally I found my home in Leeds!I am a non-British guy and I am able to find my ideal place here!Much appreciated the effort from Richard Kendall. The agents are very responsive and they provided swift replies on my queries.BIGGGG thanks to RK
5/5
TrustpilotWe have had a fantastic service from…
We have had a fantastic service from Karen Marijewko who has kept us up to date throughout the whole process. It’s been a long and challenging ordeal due to external factors, but Karen made everything manageable by keeping us up to date and by constantly communicating with us.
5/5
TrustpilotHighly recommend
Karen has been fantastic dealing with the purchase of our new property. Regular communication keeping me updated right through to completion. I would highly recommend Richard Kendall.
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The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard Kendall is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Ossett has the most, with 1,069 reviews rated 4.8 out of 5, followed by Horbury with 1,060.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
