Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotI’ve used Richard Kendall many times…
I’ve used Richard Kendall many times over the years for both buying and selling, I’ve always received excellent customer service, absolutely lovely staff, very good at keeping you updated and pushing things along nicely in a chain. My latest experience was with the Ossett branch and Mandy and Shireen went above and beyond. I would highly recommend them and any of the Richard Kendall offices
Rachel · 25 September 2026 · Richard Kendall Horbury
Agent replied · 23 August 2024
Thank you so much for such a loyal and generous review. It means a great deal that you've trusted us time and again over the years, and it's brilliant to hear Mandy and Shireen carried on that standard at Ossett with their usual above-and-beyond approach. We'll be sure to pass your thanks on to them. Thank you for recommending Richard Kendall.
★★★★★ 5/5
TrustpilotHappy seller
We were supported by Richard Kendall’s to sell our late parents home. Elizabeth Cooke managed the sale the whole way through ensuring good communication between ourselves and prospective buyers. The sale was not straight forward but Elizabeth’s dedication to problem solving combined with excellent communication ensured the sale completed with buyer and purchaser more than happy. Would recommend.
Carl · 22 September 2026 · Richard Kendall Normanton
Agent replied · 10 October 2026
Thank you so much for your thoughtful review. We are pleased to hear that Elizabeth supported you throughout, keeping communication clear and working hard to resolve any issues along the way. We will be sure to pass your kind words on to her. Thank you again for your recommendation and for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotElizabeth Cooke
I would like to thank Elizabeth Cooke for all her hard work and commitment in helping me sell my house. Her professional attitude along with a determination to help achieve the sales was fantastic. She kept me upto date with the proceedings every step of the way.
Philip · 21 September 2026 · Richard Kendall Ossett
Agent replied · 10 October 2026
Thank you so much for your lovely review. We are delighted to hear that Elizabeth supported you so well throughout the sale of your home and kept you fully updated every step of the way. Thank you again for choosing Richard Kendall. We really appreciate your feedback.
★★★★★ 5/5
TrustpilotShireen & Mandy
We had a really positive experience from start to finish with Mandy and Shireen. The whole process was handled professionally, communication was always clear, and we were kept updated throughout.
Buying a house can obviously be stressful at times, but they were always approachable, quick to respond and happy to help whenever we had questions or needed something chasing. It made a big difference having someone who was proactive and kept things moving rather than us constantly having to follow things up ourselves.
Really pleased with the service we received and would happily recommend them to anyone buying or selling a propert
Cavan · 18 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
We are delighted to hear that Mandy and Shireen made your buying experience such a positive one from start to finish, with clear communication, regular updates and proactive support throughout. We will be sure to pass your kind words on to them both. Thank you again for choosing Richard Kendall and for your recommendation. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotOutstanding Service
The service received from Richard Kendall Estates Wakefield, particularly from Grace Wassell, has been outstanding. They were not the agent I used to sell my house but kept me updated constantly on the house I bought. I would certainly make use of them next time.
Sandra · 16 September 2026 · Richard Kendall Horbury
Agent replied · 23 February 2026
Thank you so much for your wonderful review.
We are delighted to hear that Grace and our Wakefield team provided such an outstanding service throughout your purchase, keeping you regularly updated even though we were not acting on the sale of your own property. It means a great deal to hear that you would choose Richard Kendall for a future move. Thank you again, and we wish you all the very best in your new home.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve been using Richard Kendall in Horbury to manage my buy-to-let properties and have been extremely impressed with the service, particularly from Alice.
As a landlord, what I value most is having someone I can trust to simply get things dealt with properly, without me having to constantly chase or get involved. Alice is excellent in this respect. She’s professional, responsive, proactive and always keeps me informed when something needs my attention.
She clearly understands lettings from a landlord’s perspective and makes the whole process straightforward. Any issues are handled quickly and efficiently, communication is excellent, and I have complete confidence that my properties and tenants are being looked after properly.
Having dealt with various people and businesses in the property sector over the years, genuinely good service stands out. Alice is a real credit to Richard Kendall and I wouldn’t hesitate to recommend the Horbury team to other landlords looking for a reliable managing agent.
Five stars and thoroughly deserved.
Jon · 15 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such a thorough and generous review. Having someone you can trust to simply get things dealt with properly, without needing to chase, is exactly what we aim for, and it's brilliant to hear Alice delivers that so consistently. Her professionalism and proactive communication really do make a difference. W will be sure to pass your kind words on to her and the Horbury team. Thank you for recommending us.
★★★★★ 5/5
TrustpilotAmanda was excellent.
Amanda was excellent.
She was always available and kept on reassuring us on the progress as a result she made months of waiting feel like a week.
Myself and wife are really grateful to Amanda for how helpful she’s been.
Thanks for everything
You’re a star
Mr · 15 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such a warm review. We're delighted Amanda's reassurance and availability made months of waiting feel so much shorter, that's exactly the support we'd want you to have. We'll be sure to pass your thanks on to her, from both of you. Thank you for your kind words.
★★★★★ 5/5
TrustpilotAlice was great
Leon · 14 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for leaving a review.
★★★★★ 5/5
TrustpilotI wanted to keep it simple by just…
I wanted to keep it simple by just using one word. Awesome, fabulous. One word could never explain how good they are, especially Liz. They performed way past my expectations. Communication, friendliness, professionalism. And most importantly they got results. Two houses sold and I now have another two to sell. Who will I be using, Kendals of course
Graham · 13 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such a brilliant review. It's fantastic to hear Liz's communication and professionalism delivered real results, two sales down and clearly enough trust built for two more to come. We will be sure to pass your thanks on to her, and we will look forward to helping with the next two.
★★★★★ 5/5
TrustpilotExcellent service!
Excellent service provided by Emily, Joanne and Donna. They kept me fully informed throughout and did everything they could to help push the process along. I could not recommend them enough!
Matt · 12 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such a kind review. We are delighted Emily, Joanne and Donna kept you fully informed and did everything they could to keep things moving throughout. We will be sure to pass your thanks on to them.
★★★★★ 5/5
GoogleWe had a lovely experience with Miranda at Richard Kendall. She was so helpful throughout the whole process and always kept us updated. Everything felt well organised, which made buying our home so much easier. We’re very happy with the service we received and absolutely love our new home! Thank you Miranda for all your help, we would happily recommend you.
Karolina · 12 September 2026 · Richard Kendall Ossett
Agent replied · 10 October 2026
Thank you so much for such a lovely review. We are delighted Miranda kept everything well organised and updated throughout, and made buying your new home so much easier. Wishing you many happy years there, and we will be sure to pass your thanks on to her.
★★★★★ 5/5
TrustpilotElizabeth Cooke From Kendall's when up…
Elizabeth Cooke From Kendall's when up above and beyond for the sale of our property. The sale wasn't an easy sale due to the fact that the property was part of a divorce settlement, making it very different from a normal sale. Thank you so much for all your help
Janice · 11 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for sharing this. We know a sale tied to a divorce settlement brings its own added complications, so it's really pleasing to hear Elizabeth went above and beyond to get you through it. We'll be sure to pass your thanks on to her.
★★★★★ 5/5
GoogleI honestly can’t recommend Richard Kendall enough. Buying a property can be an incredibly stressful process, and mine certainly had its fair share of delays and complications, but the team here were fantastic throughout.
They were always friendly, professional and helpful, and I really appreciated how proactive they were in chasing updates and keeping me informed whenever there was something happening. Even when things were outside of their control, they continued to do everything they could to keep the purchase moving and make sure I wasn’t left completely in the dark.
A special thank you to Miranda & Lucy, who were brilliant throughout the whole process. Their communication, patience and support made a really difficult and drawn-out purchase that little bit easier.
I’m so happy to finally have completed and can’t thank the team enough for all their help in getting me there. I would definitely recommend them to anyone looking to buy or sell a property!
Andie · 10 September 2026 · Richard Kendall Ossett
Agent replied · 10 October 2026
Thank you so much for such a generous review. We know this purchase had more than its fair share of delays and complications, so it's really rewarding to hear that Miranda and Lucy's proactive communication and patience helped keep things moving and made a drawn-out process feel more manageable. Huge congratulations on completing, and we'll be sure to pass your thanks on to them and the team.
★★★★★ 5/5
GoogleRating only, no written review.
Jamesstone123 · 10 September 2026 · Richard Kendall Ossett
Agent replied · 10 October 2026
Thank you for the 5* review.
★★★★★ 5/5
GoogleMandy and Shireen were very helpful and friendly selling my house. The service received was second to none and couldn't have gone any smoother. I would definitely recommend using Richard Kendall Estate Agents for a stress free sale.
Tim · 10 September 2026 · Richard Kendall Ossett
Agent replied · 10 October 2026
Thank you so much for your wonderful review. Your comments about the service being second to none mean a great deal to us, and we will be sure to pass your kind words on to them both. Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotKaren Marijewko
Karen Marijewko has been amazing from start to finish. This sale has been an emotional one for me and my children and having Karen as our Move Manager has made the whole thing so much easier and never ran out of patience with me missing almost every single phone call 😂 sorry for that! Thank you for everything Karen!
Katie · 9 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such a heartfelt review. We know this sale has been an emotional one, so it's wonderful to hear Karen's patience and support made it that bit easier for you and your children from start to finish (missed calls and all!). We will be sure to pass your thanks on to her. Thank you for trusting us with something so personal.
★★★★★ 5/5
TrustpilotThe team at Richard Kendall are always there to help!
The team at Richard Kendall are always helpful, responsive and informative. They help to make my life as a landlord hassle and stress free.
Ben · 8 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for such a lovely review. We are really pleased the team's helpfulness and responsiveness are making life easier as a landlord, that's exactly what we aim for. Thank you for trusting Richard Kendall with your properties.
★★★★★ 5/5
TrustpilotCould we pass on our sincere thanks to…
Could we pass on our sincere thanks to both Mandy and Shireen .
Throughout the process they were positive , informative , diligent and extremely approachable .
They are a credit to Kendall’s
Thank you both once again
DIANE · 8 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for such kind words. We are delighted Mandy and Shireen's positive, diligent approach made the whole process feel approachable throughout, they really are a credit to the team. We will be sure to pass your thanks on to them both.
★★★★★ 4/5
TrustpilotGood experience and information…
Good experience and information provided.
Steven · 8 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for your review. We are pleased you had a good experience and found the information provided helpful throughout your rental. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotReally helpful
Really helpful, friendly and tenacious when helping me to find a new tenant - especially Alice Duckett.
Billy · 5 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for such a kind review. We are pleased Alice's helpful, friendly and tenacious approach made finding a new tenant that bit easier. We will be sure to pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service, Elizabeth was a great help and made the whole selling process easier, I always had an update on what's is going on and wasn't left in the dark.
MK · 5 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for such a lovely review. We are really pleased Elizabeth made the selling process easier and kept you updated throughout, so you were never left in the dark. We will be sure to pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotBarbara James
Barbara James
Excellent.
Wiktoria at the Horbury office has been so helpful, keeping us informed and updated explaining the process regarding the check-out of recent tenants.
Thank you Wiktoria for your friendly and understanding support throughout this process.
Barbara · 3 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for such a kind review. We're really pleased Wiktoria kept you informed and explained the check-out process so clearly, and that her friendly, understanding approach made things easier throughout. We will be sure to pass your thanks on to her at the Horbury office.
★★★★★ 5/5
TrustpilotExcellent
Excellent. Managed to get the property we wanted and were dealt with very professionally. Jess was super helpful throughout!
Martyn · 2 September 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you for your review. We are so glad you secured the property you wanted, and that Jess made the process feel professional and straightforward throughout. We will pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotMASSIVE Thank you Richard Kendall Estate Agents Wakefield
This review is a thank you to Richard Kendall estate agents Wakefield Office and in particular Senior property consultant Elizabeth Cooke ( BA Hons)
I recently found myself in the position of putting up for sale my late father’s property. At what was a difficult time personally with his passing the Professional service I received from day one of the process from Liz at Kendall’s was excellent, her empathetic approach, attention to detail and superb communication guided me seamlessly through the whole process.It was really refreshing that this day and age there are still professionals like Liz who are at the top of their respective professions. I would without hesitation recommend Kendall’s Estate Agents to anyone looking for a top level service with friendly and approachable staff.
Thank you Liz and the rest of the team for everything over the last few months I for one really appreciate greatly the support you have shown to me.
Simon · 26 August 2026 · Richard Kendall Ossett
Agent replied · 22 September 2026
Thank you so much for sharing this. Selling a property after losing a parent is never easy, and we're so glad Liz was able to guide you through it with the care and communication you deserved during a difficult time. Her attention to detail and empathetic approach are exactly what we would want for every client, especially in circumstances like yours. We will make sure Liz and the team see your kind words. Thank you for trusting us with something so personal.
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