Reeds Rains Robinson Lee estate agents in Bury and Rawtenstall

★★★★★ 5/5

Trustpilot

Thank you reeds rains manchester

Thank you reeds rains manchester! Excellent service throughout my stay in manchester, everyone has been very helpful and responsive

Jack · 25 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reeds Rains Hyde Branch.

Gaynor & Wendy at Reeds Rains Hyde were very understanding and professional when dealing with the sale of my dads property. The new buyer was very patient because of probate due to the property having to be sold due to my fathers death. A massive thank you to the team at Hyde. I will definitely recommend your services. Keep safe.

Pigs · 22 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Thank you Reeds Rains

I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.

STEVEN · 22 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Gurdit was great!

Gurdit in the cheadle branch was an absolute pleasure to deal with. He took me on my initial visit of a property and it was a fresh of breath air as he took a genuine interest in myself, work life and current situation. I would recommend Gurdit to anyone and he is an asset to Reeds Rains!

James · 18 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Thanks to Connor for great customer…

Thanks to Connor for great customer service - much appreciated, Anna

A · 18 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Terrible letting agent always chasing…

Terrible letting agent always chasing them and never doing jobs which they were asked to arrange. Gave me bad advise and put terrible tenants in resulting in wreaking my property. I would not monitor the tenant for.me. I'd not recommend this company at all.

Hunter · 17 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Partner phoned up, Rude receptionist!

Partner phoned up to enquire about properties, receptionist was rude as anything and told my partner (who has mental health problems) to simply "get a job" I don't know what ivory tower this little urchin crawled down from but that is certainly an unacceptable way to speak to potential clients. WILL NOT USE!!

Ricki · 17 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Avoid At All Costs

This is the worse estate agents you could possibly use! They lie, deny any responsibility for any wrong doing, break your legal contract, never action anything they say they will do, cause you stress, financial loss, and have the worse management and complaints procedure I’ve ever known. If you are looking to rent or buy a property I would definitely not recommend using these and I work in the industry.

Matt · 17 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Dont use in house solicitors. Be warned ⚠️

Decided to put our mothers house on the market. Back in june . When someone wanted to buy it . we was advised to use there solicitors oniell patient solicitors from MANCHESTER not local which was strange. . Well the buyer was a cash buyer so should be straight forward i thought. Well here we are week 7 and no further forward. Tryed calling them to query time put on hold for eternity asked for several call backs nothing . So went through estate agent and guess what no help. Just told to sit and wait . Well its all good well but when you have no where to live after house is sold and you cant put your name on a lease until you get a date . Well how long does a no chain sale take . Me i thought weeks not this shet show by both parties on this . I would never use a in house solicitors again . Never . Stick to local firms not call centres .especially after reading the reviews about the solicitors.

Shaun · 16 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reeds Rains in St Helens was brilliant

Reeds Rains in St Helens was brilliant. They were a delight to work with, and very professional. Sold our house within a week for 10k over the asking price. The other agent we saw suggested listing it at £30k less than we got for it!

Michael · 15 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Hull Sutton Branch

Hull Sutton BranchWe have already made a full complaint and received nothing but excuses in return. Poor service, experience, attitude from staff and knowledge of their own company. Just wanted to make other people aware not to use them in the future for house buying or selling. Very disappointing in a time of sadness for the world; we should be able to support each other.

Georgia · 15 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

bad customer service

They have been my estate agents for more than 5 years. I had requested them that I would pay the contractors directly for some works inorder to reduce the price. But despite the fact that they agreed in writing that I will be paying the contractors directly, they still paid the contractors which led to loss of money for myself. There is no one point of contact. They charged me twice for renewal fees in 1 month. Whenever you ask them they just redirect to renewal team, accounts team, local branch, maintenance coordinator.

Debdeep · 13 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

We've used Reeds Rains in Hyde for our…

We've used Reeds Rains in Hyde for our lettings for many years. We've always been very happy with their service and their professionalism.

Mrs · 12 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Rebecca & Donna @ Bamber Bridge Office

Friendly, helpful and understanding throughout a lengthy and often bumpy purchase process. Kept us informed with regular contact and chased down people in the chain to progress things. Thank you.

Warren · 10 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Poor quality on management property

Poor quality on management property, MANCHESTER CITY CENTER BRANCH, just looking for your monthly payment, I did had really bad experience with them. It might work well with others.No commitment.No responsibility.Using ripped off construction for repairing of rental house.No respond.Charges for new tenancy AGREEMENT with current tenant £120.The worse of worse IF YOU WANT TO LEAVE AFTER YOUR AGREEMENT FINISHED,YOU WOULD CHARGED £936. Which really made me made .Not recommended at all and going with local estate agents.

James · 10 September 2021 · Reeds Rains

★★★★★ 2/5

Trustpilot

We found the service really poor and…

We found the service really poor and had to demand that our offer is put to the vendor to the branch manger in the Rothwell office. It has put us off selling our house with them and will now be using another estate agent who offered more support and guidance. Seems they are only motivated by their commissions

Matthew · 9 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Very poor customer service

I booked Reeds Rains to value my house and got a confirmation email. On the day, nobody turned up so, 20 mins after they were due, I rang the office. The girl who answered the phone seemed uninterested and totally unapologetic and disinterested. Even after an email to complain I got no apology, just a question about if I still wanted a valuation. I will not bother with them again.

Tim · 8 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Uninterested

We were interested in a bungalow they are supposedly trying to sell in Bridlington. There is clearly a garage in the picture of the frontage, but no mention at all of a garage in the information. So we contacted them to confirm the situation, a garage being an essential on our wish list. They refused to say! Were I selling a property in that area I would be looking for an agent prepared to put in rather more effort than these. The seller deserves better.

Ray · 8 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reed Reins Rhyl

I cannt thank Reed Reins enough, they gave been so calm, considerate and professional through what has been a very long winded process.I would definitely use them again amd none of them can be faulted.

Curtis · 7 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reeds Rains Guisborough office

Reeds Rains Guisborough office. I want to thank them for a excellent experience selling my home during these difficult times during the pandemic. They have been helpful and supportive throughout the whole process. Thank you again for making this process so smooth without any hassles.

Isobel · 7 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!4 years ago the council came to inspect the property to make sure the house was suitable for living in. After finding numerous issues they put together a long list of maintainence problems that needed sorting within a month. Reeds rains act as the middle man between my landlord and myself and after endless phone calls and the works still not been done 4 years later, I have had to get the council involved and now the local MP due to there incompentance. I never get up dated, myself and the land lord have been repeatedly lied too, phone calls and emails not returned, refusal to speak to a manager, messages to the manger to call never returned, a call regarding broken boiler and no hot water (I have a son) resulted been told in "boil the kettle and fill the bath that way (I have a one cup kettle for starter ffs!), my sons asthma aggrivated by the damp and mould unresolved issues in the house, leaks in the house never attended too, same contractors coming a to do quotes in the works 4 times in the last 4 years with no work actually starting, the wall crumbling in my sons room, leaks in the roof.... I could go on an on to the point where this review would end up been a book.The property management team for reeds rains are an absolute disgrace!! Not one of them would be able to tell the @rse from a hole in the ground.Reeds rains... Get your bloody act together!!!! Landlords pay you a monthly fees to do a job and that job never gets done.I have rights as a tenant and this tenant is sick to the back teeth of all the lies and incompetence. I am now taking my case further!!Reeds Rains.... As for you reply below, the issue is with your company, not the landlord. You are the middle man as said before and it is you who have neglected to pass on the correct information to all parties as well as ignoring the issues and allowing this to continue for 4 years. The senior has called me and continued to lie and was called out on then tried to back track on what she said. You need to stop passing the book and do you jobs!

Kerry · 3 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

I would like to thank the Reeds Manchester

I would like to thank the Reeds Manchester team for their total professionalism in the handling of the sale of my late fathers house.Massive respect to Jozeph especially who went far and beyond to make sure the sale went through smoothly.He’s a credit to Reeds Manchester.I would recommend Reeds Manchester to anyone buying or selling a house and I would not hesitate to use them again!

Junisa · 2 September 2021 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reeda Rains Macclesfield Supa Dupa Agents

James Segal and his team of Macclesfield Reeds Rains did a superb job of presenting ,marketing and selling of our property over a ten week period. James did a perfect presentation from start to finish and in particular Jaya is worthy of note, she became the go-between to us and our buyers and was always available to answer question and chase solicitors etc. All in all considering we have bought and sold in excess of 15 houses this was the most pleasant and professional experience that we have encountered in regard to estate agents. We will certainly use again. Well done James and team...

Raymond · 2 September 2021 · Reeds Rains

★★★★★ 1/5

Trustpilot

Customer should come first

Asked to view a property they said it will take five days then they said if interested it will take four months for the tenant to leave and purchase the property and would only accept a very inflated price I don’t think they are interested in selling the property or that’s how they made me think whoever is in charge of this company needs to get a grip because there staff don’t seem to have the company’s interests first,very disappointed at the service

Headache · 2 September 2021 · Reeds Rains