Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service! Our 5th move in 40 years. First sale fell through and Wendy handled it really well. Got us back on the market and sold within 2 wks. Constant feedback after viewings and regular updates thereafter, thank you Andy.
Felt in safe, professional and competent hands
Always there at the end of the phone (unlike some estate agents!) we have experienced over the years.
Highly recommend Reeds Rains Rawtenstall!
Julie · 14 July 2025
Agent replied · 28 December 2025
Hi Julie,
Thank you for taking the time to leave such a lovely review!
Wendy and Andrew will be pleased to learn that you were happy with the service they provided.
Thanks again Julie
★★★★★ 5/5
GoogleUsed Reeds Rains in Rawtenstall recently to both sell a property and to source me a tenant. Emma and Wendy were both great, I wouldn’t hesitate to recommend them.
Phil · 14 February 2026
★★★★★ 5/5
GoogleAndy and the team exceeded all expectations. Staff communication was excellent. I couldn’t fault the service. In fact it was that good, I used the branch again for the sale of another family house within 4-weeks of selling my own property.
To sell my house and the second property on a second viewing on both occasions, demonstrates tenacity and professionalism to get results. I would have no hesitation in recommending Reeds Rains Rawtenstall to sell or buy a property.
Fantastic service!
Mark · 21 January 2020
Agent replied · 20 January 2024
Thank you for taking the time to review Reeds Rains Rawtenstall
★★★★★ 5/5
GoogleMe and my partner bought a house from Reeds Rains recently. Linda was extremely helpful and professional throughout. A true asset to Reeds Rains. I would recommend them to anyone. Thank you Linda for helping us throughout the buying process. Couldn't fault the experience.
Jade · 15 April 2024
Agent replied · 20 January 2024
Dear Jade,
Thank you for taking the time to write this thoughtful review.
It’s very nice to learn the service Linda provided met yours and your partners needs.
From myself and all the team at Reeds Rains we wish you many happy years in your new home.
Kind regards
Ken
Director
★★★★★ 1/5
GoogleWhat a terrible company. I was suppose to view a property for sale 117 Rochdale Road Bacup. They pre booked me a viewing for the following Saturday , leaving me a full week waiting , when I could have viewed it a week previous as first arranged. Then at 1 minute before 5.00 pm they rang me and said a sale had been agreed. What an awful trick to play. I suspect a builder or an under handed transaction has taken place. I was a cash buyer and I could have proceeded with the sale , but wasn’t even given a chance to view it. Don’t use this company . What a bunch of tricksters. ?????
Stuart · 14 September 2025
★★★★★ 5/5
GoogleNothing but praise for Reeds Raines Rawtenstall.
Andy came to do the valuation, he was up front, honest and personable. The photos he took were so good I barely recognised my own house.
Within 3 weeks of the valuation I received a firm offer. Unfortunately, the sale did not proceed without traumas but Wendy, who handled the sale, did a fantastic job of keeping things on track and ensuring I neither lost the sale nor the property I was due to move in to.
Huge thanks and accolades!
Roman · 14 April 2024
Agent replied · 10 November 2024
Good afternoon, Ray
Thank you so much for taking the time to review Reeds Rains Rawtenstall as this means so much to the team to have their efforts recognised.
Hope the move went or goes smoothly for you and you are happy in your new home.
Very much appreciated,
Kind Regards
Andrew, Wendy and the team.
Reeds Rains Rossendale
★★★★★ 5/5
GoogleNothing but praise for Reeds Raines Rawtenstall.
Andy came to do the valuation, he was up front, honest and personable. The photos he took were so good I barely recognised my own house.
Within 3 weeks of the valuation I received a firm offer. Unfortunately, the sale did not proceed without traumas but Wendy, who handled the sale, did a fantastic job of keeping things on track and ensuring I neither lost the sale nor the property I was due to move in to.
Huge thanks and accolades!
Ray · 23 March 2024
Agent replied · 21 June 2024
Good afternoon, Ray
Thank you so much for taking the time to review Reeds Rains Rawtenstall as this means so much to the team to have their efforts recognised.
Hope the move went or goes smoothly for you and you are happy in your new home.
Very much appreciated,
Kind Regards
Andrew, Wendy and the team.
Reeds Rains Rossendale
★★★★★ 5/5
FacebookHaving tried different trading platform , my last experience with Mrs Michael Linda is the best ever, I traded with $500 and within a week i made profit of $3500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Michael Linda platform for effective trade to every one.Email: Michaellinda3231@gmail.comWhatsapp: +1(689) 240-2689
Amakson · 19 August 2023
★★★★★ 5/5
GoogleI have used Resds Rains on a number of occasions in both buying and selling and can honestly say that I have found them to be fair and professional. Andy is in fact currently searching for my last move. Hopefully.
Keep up the good work guys.
Lord M Z Bunnell.
Cowpe.
Lord · 21 January 2019
★★★★★ 1/5
GoogleWe found the perfect house but unfortunately for us it was under Reeds Rains. Nothing but lied to and cheated by one particular member of staff. This cannot be a single instance, but can only speak for ourselves. Never again.
Lee · 20 January 2022
Agent replied · 20 January 2024
Dear Mr Dickson,
Thank you for taking the time to write a review of your recent experience.
We take all our customers views very seriously and assure you I would like to help you.
I have thoroughly checked our records and cannot find a
Mr Lee Dickson on our database?
Would you kindly contact me to let me know:
1. Which Reeds Rains branch?
2. Which property?
3. Which member of staff?
Contact Reply:
bury@reedsrains.co.uk
Thank you
Ken Robinson
Customer Services Manager
bury@reedsrains.co.uk
★★★★★ 5/5
Googlemany thanks for helping with my school project. I had visited a number of agents who were reluctant to take the time to answer my survey.
You were very helpful and informative.
Thanks again Wendy & Sue
Oliver · 21 January 2017
★★★★★ 1/5
GoogleIm a landlord of 18 years and was a tenant of 8 and mortgage adviser of 10. I would not use RR, as they dont offer good customer service once they have your money or when you have a legal right to have it back. Obstructive and slow, dont be suprised if they pay any refund as a postal order.
Phil · 16 April 2023
★★★★★ 1/5
GoogleWe sold our house a year ago now nearly. I can't remember the chaps name now buy he came to give us a valuation and said 87950. Less than a year earlier we bought the house for 100000. If I would have trusted his word we would have been 12000 in negative equity. Instead we had another valuation at 125000. They day it went on the market we had cash offer of 120000.
Seems a very dated and behind the times business. Although buying a house from them could be a good idea if they are under valuing houses
Danny · 21 January 2019
★★★★★ 1/5
GoogleWe found the perfect house but unfortunately for us it was under Reeds Rains. Nothing but lied to and cheated by one particular member of staff. This cannot be a single instance, but can only speak for ourselves. Never again.
Madadza · 14 April 2021
Agent replied · 14 April 2026
Dear Mr Dickson,
Thank you for taking the time to write a review of your recent experience. … More
★★★★★ 1/5
GoogleI have sold houses before, so I'm aware of the process.
I only used this local Reeds Rains Franchise as I know someone who works there, and in fairness I was given a preferential selling % rate. The owner of the franchise was quick to come out to the property, take payment, photograph the images, complete the online tour and arrange for our EPC. This is where the positive comments end.
With regret, we elected to go for their premier package, which cost us over £300 and I'm led to believe gives you a better chance of selling your house. I've subsequently learned that a friend of mine didn't pay it, so that's reassuring to know.
After 4 weeks and after a couple of calls, we received a report showing the web hits and the amount of times the property appeared in the property search results etc. Nearly 4 months down the line, we called a guy in their office and asked him about house prices in the area, what they thought we needed to do to sell the house and overall the response was extremely poor. Low and behold we served termination notice this week as we're changing agents, and we receive another web report.
Based on our experience, I wouldn't recommend selling your house with this Reeds Rains franchise.
Marcus · 22 January 2015
★★★★★ 1/5
GoogleTerrible service once the house was on the market, sent people to view who couldn't afford to buy it. Every time got into contact felt like we were being lied too,and the photos taken by the manager were terrible. DO NOT USE THIS ESTATE AGENT.
Jon · 21 January 2017
Agent replied · 20 January 2024
I thank you for bringing the issue it to my attention.
Please be assured that every effort is made to ensure viewers are in a position to buy. It is unfortunate that in this instance it turned out not to be the case.
I take pride in my business as do my staff, going forward I have put procedure in place to try and ensure this doesn't happen again.
★★★★★ 5/5
GoogleBrilliant service from everyone at Reeds Rains, from the valuation, to the photographs right through to the sale, sold our house in 6 weeks!!! Also being really helpful when trying to find something to buy, giving brilliant advice!!! Couldn't recommend them highly enough!!!
Angela · 21 January 2017
Agent replied · 20 January 2024
Thank you for your kind comments. I have relayed your thoughts to the girls and they are really pleased that you have commented.
★★★★★ 5/5
GoogleI’ve had the pleasure of using the services of Reeds Rains on several occasions now & cannot praise their levels of customer service enough. Every member of the team genuinely cares about their clients, notwithstanding their professional integrity, attention to detail & personal approach. I can guarantee that you get real value for money when dealing this highly recommended business. Keep up the fantastic work everyone; you’re a team of amazing individuals!
Allison · 21 January 2019
★★★★★ 5/5
GoogleVery helpful and very friendly excellent service
Anna · 16 April 2023
Agent replied · 20 January 2024
Thank you Anna Maria for taking the time to review Reeds Rains Rawtenstall.
Happy to hear you received good service from the team.
★★★★★ 5/5
GoogleExcellent service from Reeds Rains Rawtenstall. Professional, friendly and kept me updated every step of the process. Not once did I need to chased them to find out where I was up to which took a lot of the stress out of finding my new home. Would highly recommend them. Thank you RR for making my life a little easier.
Lil · 21 January 2019
★★★★★ 5/5
GoogleI use this EA regularly to help me find decent tennants. Without them I couldn't manage my Lettings Portfolio. They vet prospective tennants and present me with a list of suitable candidates then they do all the required checks and collate relevant references for me. I can't tell you how valuable this service is to a busy landlord.
A · 21 January 2019
★★★★★ 5/5
GoogleHaving recently sold my property with Reeds Rains I have nothing but praise and admiration for the staff at the Rawtenstall branch. They were excellent in every way. Very experienced and knowledgeable, they steered me through the process with empathy, diligence and efficiency. What a fantastic service. I would recommend them to anyone
Tracey · 21 January 2017
★★★★★ 5/5
GoogleAlways helpful and friendly staff. The website is easy to use and i found my first home easily through them, hassle free.
Lisa · 23 January 2011
Agent replied · 20 January 2024
Thanks for your kind words. We always aim to do the best we possible can for our clients.
It means a lot to me and my team.
★★★★★ 5/5
GoogleI used the Rawtenstall branch to rent out my house after I moved overseas. The staff were always friendly and helpful. My house was well looked after whilst rented. After I decided not to return to the UK, the Rawtenstall branch did an excellent job selling the house for me.
Roy · 21 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.