Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHad the pleasure of buying a bungalow through reeds rains Bury recently (June 21) What an absolute pleasure very professional, honest, happy to help with any questions/queries. No hard sell or sales rubbish factual ( which l like). Took the stress out of bungalow buying unlike our experience with another local estate agent!! Very highly recommended you certainly would be disappointed
Dawn · 16 April 2022 · Reeds Rains
Agent replied · 16 June 2024
Thank you Dawn for taking the time to write such a kind review, I have passed your comments over to the team who I know will be very grateful. May I take the opportunity to wish you all the happiness in your new home. Kind Regards.
Ken
★★★★★ 1/5
GoogleRating only, no written review.
John · 16 April 2022 · Reeds Rains, Rawtenstall
★★★★★ 5/5
GoogleRating only, no written review.
Hayley · 16 April 2022 · Reeds Rains, Rawtenstall
★★★★★ 5/5
TrustpilotReally helpful from start too finish…
Really helpful from start too finish with the whole process of buying. Was happy too answer any questions and offer any guidance along the way.
Lennard · 14 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotAbsolutely wonderful experience working…
Absolutely wonderful experience working with Reed Rains. I even got a moving present. Best move, lovely house we love it.
Rejoice · 13 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotJane Kerrigan at Reeds Rains
Jane Kerrigan at Reeds Rains, St Helens is probably the most helpful and friendly person I have ever met. The purchase and sale was lengthy and troublesome to say the least. However, Jane was always there to guide me through the process and give me advice. The quality of customer service that I received was exceptional right from making an offer until completion. I would highly recommend Reeds Rains, St Helens and in particular Jane. Thank you
Matt · 13 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
Sam · 12 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotPeter G
Peter G. Libertine | Financial ConsultantWhat a pleasure it was to have Peter advising me with my mortgage not only was his attention to detail spot on he also helped me with advice and suggestions with my Solicitor and help drive things forward, he made me feel relaxed and worry free throughout the process and made everything an absolute pleasure. I can’t say this enough…. If anyone is after help and wants someone who makes you feel relaxed and makes everything feel personal then Peter is your man. Thanks for everything Peter Regards Mike garry
Mike · 11 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotREEDS RAINS MACCLESFIELD BRANCH
In the last six months, I have rented and sold a property through Reeds Rains in Macclesfield and I feel that they are the best agent in the area bar none!They are proactive, highly proficient, friendly and will go the extra mile to provide the best service. Special mention must go to James, Zoe, Jaya and Sue who form the excellent sales team who have gone the extra mile to get the best price possible for my property - giving regular feedback and negotiating offers effectively. I would highly recommend the team to anybody looking to sell or rent property.
Karen · 11 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReed Rains ( West Derby Village)
Reed Rains ( West Derby Village)Made the process of moving homes as easy as it could be. They helped us so much helping to make the transition so easy! I can not speak highly enough of them!Thank you to you all, for all your help
Emma · 9 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
Frank · 7 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotExceptional Throughout .....
The team at Reeds Rains were exceptional throughout and made the process absolutely pain free. Ash in particular was there every step of the way and couldn't do enough to help from the word go. The sale was seamless with glowing reports from the buyers on the way in which Elise conducted the viewings. Would 100% recommend
N · 7 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains - St Helens TEN STARS🌟
Cannot recommend them enough! From start to finish I was completely looked after. Do not listen to other reviews do your research into the agent you use! Do not I repeat DO NOT be fooled with lower fees. You pay for what you get! I've had local agents trying to undervalue my house for tens of thousands of pounds cheaper because they will sell it to their mate or know an investor buying up all the property and wanted me to put it on low to get me a sale. not here. They work for you to get you the best price and offer the best customer service. I was updated regularly, and achieved OVER the asking price. Thank you for all your hard work. Ben ( on behalf of my mum and dad )
Ben · 6 April 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotOnly interested when it's time to…
Only interested when it's time to collect their money!
Unkown · 5 April 2022 · Reeds Rains
Agent replied · 15 June 2024
Hello,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotExcellent service
Reeds Rains Woodseats Sheffield have just sold my house, and I would definitely recommend them. They have expert knowledge of the local housing market, and helpful, efficient staff. In particular, Angela Reeves went the extra mile to keep my sale progressing, helpfully keeping me informed every step of the way. Thank you!
Consumer · 4 April 2022 · Reeds Rains
★★★★★ 4/5
TrustpilotExcellent Service
Renting a property can be daunting but Reeds Rains helped us every step of the way, nothing too much trouble. The Burnley team were excellent and so efficient. Particular thanks to Leanne and Andrea. We signed up one day and had four viewings in four days with one signing up as a tenant. Amazing! With their help we are now legal and have a happy tenant, with no worries, because Reed Rains take care of problems under their fully managed package. Many thanks guys!!
Keith · 4 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
Harriet · 1 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotThe team at Didsbury Reeds Rains were…
The team at Didsbury Reeds Rains were so friendly and approachable. They helped me and my new husband find a new house recently and a rental property last year. I have recommended them to my friends and colleagues!
Sarah · 1 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotThe housing market.
I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.
Jenny · 1 April 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
Katie · 31 March 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotI have recently completed a power of…
I have recently completed a power of attorney sale of my mother’s house with the Pontefract Team of Reads Rains. The whole process with the Agent was easy and straightforward, I was updated with all viewing appointments and provided with feedback after every viewing. The property sold very quickly and when I was unhappy with the lack of updates and information from my solicitor; the Team, in particular Ash, chased up my solicitor, the buyer’s solicitor and the buyer, providing me with regular updates alleviating my concerns.
Ann · 31 March 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotThe estate agent is so untrustworthy
The estate agent is so untrustworthy. The house we purchases with many problem, bad boulder, broken bathtub and broken faucets. Estate agent said they have no obligation to ask the seller to fix the problem before they hand over the house to the new buyer, and teased us we had learn from a lesson and never make any mistake when we purchase a house next time. I want to say is that, no one have many chances to buy a dream house in their lifetime.
Windsor · 30 March 2022 · Reeds Rains
Agent replied · 15 June 2024
Hello,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Macclesfield
Reeds Rains Macclesfield Sue managed the sale of a parents property for us, she kept us well informed throughout the process and has continued to push through to exchange of contracts. Excellent service!Thank you
Daniel · 30 March 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotStay well away, uneducated, unqualified, the worst of customer service.
At the start these guys seemed just like any other Estate Agent, extremely keen to get you signed up, saying all the right things and being very positive to get you on board. Yes they did get the house sold, but given the current market any other agent could have done the same. That's when the problems began, lack of chasing, lack of communication, lack of relevant and important information, constantly having to call them to then be told often inaccurate information or information they had to hand days ago but neglected to pass on. Constant excuses include we're really busy at the moment from the most useless of them all Hayley. Whatever you do avoid these at all costs. I could rant more and make derogatory remarks about most of them but at then end of the day they are just very inept individuals with very little experience or qualification unable to deliver any semblance of customer service. I am still waiting on them providing relevant information, which has been holding up completion for over a week now. They are refusing to chase the information and are seem to actually be taking great pleasure in causing us more and more problems every day. I would recommend that you look elsewhere when it comes to an estate agent, don't be fooled by the positive attitude to get you signed up, it soon degrades into downright stupidity.
Ian · 28 March 2022 · Reeds Rains
Agent replied · 15 June 2024
Hello Ian,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
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