Trusted Agent profile · Warwickshire
Verified
★★★★★
3,359 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,359 reviews on three platforms, rated 4.2 out of 5 overall.
1,265
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,060
Reviews on Trustpilot
Business-wide
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Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMyself and my partner have almost finished the process of buying our first property & I wanted to relay back just how grateful we are to have had Karis & Rhys as our contacts at reeds rains. No matter when it was, our numerous queries & questions were answered in a prompt & professional way. They were always on hand to assist with anything we needed, so thank you to both Karis & Rhys for making our experience of being first time buyers a smooth process.
5/5
GoogleI would just like to share my experience with Reeds Rains Estate agents in Bedworth. From my initial viewing with Phil which I did ask a few query's that were promptly answered in the Vendors absence by Phil in a very timely and efficient manor . I then spoke to Rhys and made an offer on our Family's dream home. Rhys not only communicated very effectively with me but I really felt that he was looking after myself and the vendor to get the best possible result for both parties. Then I have to speak about Karis.What an employee you have always available and if on the phone will always call you back within minute's . Her care and customer service is very rare and to be honest I do not write many reviews but I have to say she was outstanding. Having been in retail and sales for over Forty years whatever you are paying these Guys is not enough. I am sure the company will continue to prosper With such great employees. Kind Regards John Dulieu.
5/5
GoogleA huge thank you to Karis and Rhys for being so helpful and supportive with what ended up being a very stressful sale. Karis and Rhys were absolutely amazing and kept me up to date and reassured me up to the last minute.
5/5
GoogleThis estate agents have been superb Sarah has been such an amazing person and she’s helped massively along the way thank you so much. I can’t wait to start our journey in our new house thanks to you !!!!! :)
5/5
GoogleWe have sold our house with reeds reins Bedworth and have the team there have been fantastic throughout. Andy came to value the house at short notice and also got it listed at short notice too and showed us all the info we needed to see and offered advice prior to listing while also taking into consideration what we wanted for the sale. From there we dealt with Karis and Rhys who were both very informative from start to finish with scheduling viewings to chasing solicitors and buyers. We had a bit of a bad start with our original buyer where the buyer went quiet and pulled out for no reason with out any warning but thankfully Karis and Rhys had plans in place so we did not lose out. I’d recommend selling or buying through reeds reins Bedworth. As a side note I would also like to thank Sarah who actually works in the letting team because whenever I called to get an update of Karis or Rhys were out of office or on another call she always found out the update for me there and then or called me straight back when she could. So thank you Sarah too!
5/5
GoogleOur agent was Sarah Wisdom, she was incredible. Worked in a timely manner kept us well informed and updated. She was so lovely and personable and got us moved in soooo quick. (Shay&Aaron)
5/5
GoogleMyself and my partner have almost finished the process of buying our first property & I wanted to relay back just how grateful we are to have had Karis & Rhys as our contacts at reeds rains. No matter when it was, our numerous queries & questions were answered in a prompt & professional way. They were always on hand to assist with anything we needed, so thank you to both Karis & Rhys for making our experience of being first time buyers a smooth process.
5/5
GoogleThe service I have received throughout the whole process has been impressive in all aspects. Darren has been on the ball in follow up and communication and secured a brilliant final price for my property. Many thanks to all the team.. excellent work. David Francis
5/5
GoogleOur agent was Sarah Wisdom, she was incredible. Worked in a timely manner kept us well informed and updated. She was so lovely and personable and got us moved in soooo quick. (Shay&Aaron)
5/5
GoogleOur agent was Sarah Wisdom, she was incredible. Worked in a timely manner kept us well informed and updated. She was so lovely and personable and got us moved in soooo quick. (Shay&Aaron)
5/5
GoogleThis estate agents have been superb Sarah has been such an amazing person and she’s helped massively along the way thank you so much. I can’t wait to start our journey in our new house thanks to you !!!!! :)
5/5
GoogleThis estate agents have been superb Sarah has been such an amazing person and she’s helped massively along the way thank you so much. I can’t wait to start our journey in our new house thanks to you !!!!! :)
5/5
GoogleWe have sold our house with reeds reins Bedworth and have the team there have been fantastic throughout. Andy came to value the house at short notice and also got it listed at short notice too and showed us all the info we needed to see and offered advice prior to listing while also taking into consideration what we wanted for the sale. From there we dealt with Karis and Rhys who were both very informative from start to finish with scheduling viewings to chasing solicitors and buyers. We had a bit of a bad start with our original buyer where the buyer went quiet and pulled out for no reason with out any warning but thankfully Karis and Rhys had plans in place so we did not lose out. I’d recommend selling or buying through reeds reins Bedworth. As a side note I would also like to thank Sarah who actually works in the letting team because whenever I called to get an update of Karis or Rhys were out of office or on another call she always found out the update for me there and then or called me straight back when she could. So thank you Sarah too!
5/5
TrustpilotSuperb Performance
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1/5
GoogleAbsolutely disgusted in this agency As we went to view a property with this agency made an offer on a property they wasn’t happy with the offer which was fine after they made an offer they was happy with we agreed on a price to learn that they decided to keep on the market get Greedy and take someone else offer so now we down a £1,000 not only that they told us they give us a call back to let us what was happening and they didn’t even have the decency to give us a call back to inform us we got an email off our solicitor wouldn’t trust this agency not only you could lose money wasting your time with this place they don’t even have the decency to contact you to tell you where you stand You won’t find it in my name as was my partners name it’s very recent this so I doubt you forgotten already you know exactly who I am
Good afternoon Tanya, Please can you contact us on 02476 643232 or bedworth@reedsrains.co.uk as we can't see that you are registered with our Bedworth office. We will then be able to investigate your complaint further for you.
5/5
GoogleMany thanks to Karis and Rhys always so helpful and polite. Keeping me informed and chasing any queries quickly and efficiently during our sale process.
5/5
GoogleI would just like to share my experience with Reeds Rains Estate agents in Bedworth. From my initial viewing with Phil which I did ask a few query's that were promptly answered in the Vendors absence by Phil in a very timely and efficient manor . I then spoke to Rhys and made an offer on our Family's dream home. Rhys not only communicated very effectively with me but I really felt that he was looking after myself and the vendor to get the best possible result for both parties. Then I have to speak about Karis.What an employee you have always available and if on the phone will always call you back within minute's . Her care and customer service is very rare and to be honest I do not write many reviews but I have to say she was outstanding. Having been in retail and sales for over Forty years whatever you are paying these Guys is not enough. I am sure the company will continue to prosper With such great employees. Kind Regards John Dulieu.
5/5
GoogleA huge thank you to Karis and Rhys for being so helpful and supportive with what ended up being a very stressful sale. Karis and Rhys were absolutely amazing and kept me up to date and reassured me up to the last minute.
5/5
GoogleAbsolutely the best agency!!! Very polite and professional staff!!! Especially Sarah and Claudia helped us a lot. We really appreciate your support and we are very grateful to rent from Reeds rains.
5/5
GoogleAndrew was brilliant dealing with my elderly parents in the sale of their home - very understanding and patient and explained everything they needed to know. Karis and Rhys dealt with the sale and kept us in the loop every step of the way. We had a couple of 'bumps in the road' during the process (no fault of Reeds Rains) and they were quick to act and help to sort things out. Proactive, communicative and efficient all the way through - an absolute pleasure to deal with.
5/5
GoogleA big thank you to Karis and Rhys for their fantastic customer service throughout our house purchase. They were always helpful, friendly, and quick to respond to any questions we had. They kept us well informed and were great at chasing up other parties involved, which really helped keep things moving smoothly and efficiently. Their support made the whole process far less stressful, highly appreciated and highly recommended!
5/5
GoogleSarah wisdom honeslty was so helpful loved that she helped us find a home after looking for so long honeslty love her! X
1/5
GoogleAwful experience.karis didn't help much. Went through a sale of a house that's was unregistered and wasnt told. The vendor refused to sign last minute.total waste of time and frustrating. Karis also said she will let future buyers aware it's unregistered and still on the market for sale. Trust is so hard to regain.
5/5
GoogleI would never go anywhere else! Karis and Rhys have carried me through this process, always been on the end of the phone and offered advice and reassurance. They have gone above and beyond for me as a customer when solicitors have let me down. I can’t thank the team at Reed Rains enough.
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Reeds Rains has the most, with 2,373 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,237.
The five Reeds Rains JB Estates offices, by town:
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