Trusted Agent profile
★★★★★
2,832 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,832 reviews on four platforms, rated 4.0 out of 5 overall.
757
Reviews on Google
All 4 offices
4
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,070
Reviews on Trustpilot
Business-wide
Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery pleased with the service received. Only took a couple of days from first enquiry to having the property on the website with virtual viewing. Had an offer and sale within a week and plenty of follow up calls to confirm everything was satisfactory.PositiveProfessionalism
Thanks Michael for the 5 stars and your review. Regards Charlotte
5/5
TrustpilotAdele is a blessing to the CONGLETON BRANCH
I have been letting a few properties out with different agents over the years but my recent property letting in Congleton was the most stress-free and comfortable process I have experienced. Adele took care of the whole process and got everything sorted for me, she came out to the property within a day and I have never met a more bubbly and enthusiastic person. She told me she had only just started at Reeds Rains but I wouldn't have guessed it from her confidence and knowledge. Most agents just want to get in and get out as soon as possible but all we could do was chat about my experiences with my previous lettings and also how Adele is just moving into her new house with her partner.After Adele came round, the Congleton branch kept in touch and updated me on all the applications. I now have some amazing people renting my property and I owe that to them.If you want a stress-free and smooth experience then I wouldn't go to anyone else! Ask for Adele too!
5/5
GoogleRating only, no written review.
Thanks Helen just finished for the day and what a great way to end the evening with 5 stars Thanks Charlotte
5/5
GoogleRating only, no written review.
Thank you so much for the 5 stars
5/5
GoogleRating only, no written review.
Thank you so much for the 5 stars, kind regards Charlotte
4/5
GoogleRating only, no written review.
Thank you so much for taking the time to leave my team a rating, Regards Charlotte
5/5
GoogleRating only, no written review.
Thank.you so much for your 5 star rating regards Charlotte
4/5
GoogleRating only, no written review.
Thanks Julie for the 4 star rating regards Charlotte
5/5
GoogleRating only, no written review.
Thank you for the 5 star rating, Kind Regards Charlotte
5/5
GoogleRating only, no written review.
Thank you for the 5 stars Kind Regards Charlotte
5/5
GoogleRating only, no written review.
Thank you so much Catherine for the 5 Stars and we look forward to given you your keys on the 28th July 😃 Regards Charlotte …
5/5
GoogleRating only, no written review.
Thank you for the 5 stars Tracey Regards Charlotte
5/5
GoogleGreat experience
Thank you for the 5 Stars Regards Charlotte
5/5
GoogleI would recommend them
Thanks Patricia for the 5 stars Regards Charlotte
5/5
GoogleVery efficient and professional and worked really hard to get us over the line. Would highly recommendPositiveResponsiveness, Professionalism
Thank you so much for the review, means alot to me and the team, see you on the 9th Regards Charlotte
5/5
GoogleThanks to Reeds rains for selling our house after trying other estate agents and thanks to Caroline and Heidi for all the updatesPositiveResponsiveness, Professionalism
Delighted to hear you exchanged contracts yesterday, good luck in your new home and thank you for using Reeds Rains to sell your house, Kind Regards Charlotte
5/5
GoogleExtremely happy with level of service everything has been dealt with very professionally. Levels of communication and information excellent.PositiveResponsiveness, Professionalism
Thank you so much for your feedback and the 5 stars ⭐️⭐️⭐️⭐️⭐️ Regards Charlotte
5/5
GoogleGreat support by Reeds Rains & always happy to help with any questions. Thank you for making this an easy & pleasurable experience.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Andy for your 5 Star review glad you enjoyed working with my team Regards Charlotte
5/5
GoogleWe went through reed rains for renting our first property and were very impressed with the amount of contact we received. During the application process we received all the information we needed.
Thank you for taking the time to leave my team a 5 star review, I hope you enjoy your new home Regards Charlotte
5/5
GoogleI have not moved house for 36 years and the idea of doing so now terrified me, but the staff at Reed Raines have been very helpful and supportive and I am now glad that I am taking the plunge.PositiveProfessionalism
Thank you for your review Elaine, we are here to help you every step of the way Kind Regards Charlotte
5/5
GoogleFantastic estate agents. Very professional and friendly staff who were very good at communicating with us throughout all house viewings and the purchase of the property. Would recommend and use again. Thank you so much. Mr and Mrs VPositiveResponsiveness, Professionalism
Thank you Louise for your feedback and not forgetting the 5 stars Regards Charlotte
5/5
GoogleMyself and my husband have just purchased our new home through the clevedon office of reeds rains and we can’t express more how happy we are with the service we have received. They have been friendly, responsive and supportive throughout. Highly recommendPositiveQuality
I hope you enjoy your new home and thank you for the great feedback and 5 stars Regards Charlotte
5/5
GoogleReeds Rains Clevedon have been fantastic at every stage of our property purchase. Responsive, supportive and easy to talk to. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you so much for the 5 star review and great feedback, my team will be happy Regards Charlotte
5/5
GoogleWe couldn’t have asked for a better service. From the outset the whole team have been helpful, efficient and professional. We were especially impressed with the ‘sneak peek’ on Facebook - the photographs were absolutely lovely. There’s still a way to go, but we’re confident that if the next stage of our sale process is as seamless as the first, which I don’t doubt it will be, our only concern will be finding a removal company! Thank you and we’ll done Reeds Rains.PositiveResponsiveness, Professionalism
Thank you Sharon for your feedback and not forgetting the 5 stars Thank you Charlotte
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reeds Rains CEMB and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 2 Gold across two branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
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Clevedon (5 The Triangle) has the most, with 2,270 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,080.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards, Clevedon won Gold. At EA Masters 2022 its branches won 2 Gold awards. The group and its branches have also won 1 other industry award since 2021.
