Trusted Agent profile
★★★★★
2,828 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,828 reviews on four platforms, rated 4.0 out of 5 overall.
757
Reviews on Google
All 4 offices
4
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,066
Reviews on Trustpilot
Business-wide
Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
Showing 757 reviews on Google only. Show every review
5/5
GoogleCharlotte, Matthew and the team at Reeds Rains have been extremely helpful and professional whilst dealing with the sale of my mother’s flat in Portishead. They have kept us updated, promptly answered any questions and I would definitely recommend them. I cannot fault them at all. Thank you so much. Liz
Thank you Liz for your kind words and feedback. We look forward to getting the sale through for you. Many thanks, Matt
5/5
GoogleFast, friendly service! Very helpful as a First Time Buyer, thank you Matthew! Edit as we have now exchanged: We couldn’t be more grateful to the team for their incredible support throughout our purchase. Their communication has been second to none, always prompt, clear, and genuinely helpful. True to their word, they always call back when they say they will and are consistently happy to assist with anything we needed. A huge thank you to Steven and Matthew for everything you’ve done for us, we really appreciate your dedication and professionalism. We wouldn’t hesitate to recommend them to anyone!
It has been an absolute pleasure to deal with you both and we cannot wait to hand over the keys to you. Thank you again for your lovely feedback it really means a lot to myself and Steven.
5/5
GoogleSteve and the team did a great job and always kept us informed, despite a difficult chain. Would highly recommend to anyone in the area, and already have!
Thank you for the 5-Star review - we really appreciate your comments and the recommendation as well. All the best for the future! Steve
5/5
GoogleSteve and the team did a great job and always kept us informed, despite a difficult chain. Would highly recommend to anyone in the area, and already have!
Thank you for the 5-Star review - we really appreciate your comments and the recommendation as well. All the best for the future! Steve
5/5
GoogleI can’t praise Reeds Rains enough, from initial valuation through to sale of my property & purchase of new one the whole process was handled expertly with excellent communication throughout, all completed within 12 weeks. All the staff I dealt with with courteous & helpful but Tina was especially amazing, I also used a law firm through them which meant I didn’t have to chase them, Tina did that & relayed updates to me regularly. All in all what can be very stressful was made so simple. I wouldn’t hesitate to recommend them to anyone selling or buying a property.
Thank you so much for your kind words and the 5 star review! We're thrilled to hear that your experience from valuation to completion went so smoothly, Tina will be especially pleased to know her support made such a difference throughout your journey . Making the buying and selling process as simple and stress-free as possible is always our goal. We really appreciate your recommendations! Thank you Charlotte & Team
5/5
GoogleI purchased my property through Reeds Rains and found the staff very friendly and efficient, especially Brooke, who showed me around the property on both occasions. They helped keep my purchase on track, and I managed completion within 3 months of viewing, so was very happy.
Thank you so much for your kind words! We are very happy for you, and wish you all the best in your new home. Best wishes, Brooke and all the Team!
5/5
GoogleMatt and Steve were both brilliant in negotiating and agreeing a purchase of a house for me. Thank you both!
Thank you Kieran for taking the time to leave us a review. We look forward to getting you moved into your new home! Kind regards, Matt
5/5
GoogleVery professional, friendly service which resulted in a relatively stress free move with good communication through the whole process.
Thank you for the review Mike, it was a pleasure to work with you. We hope you are settling in well at your new home.
5/5
GoogleI purchased my property through Reeds Rains and found the staff very friendly and efficient, especially Brooke, who showed me around the property on both occasions. They helped keep my purchase on track, and I managed completion within 3 months of viewing, so was very happy.
Thank you so much for your kind words! We are very happy for you, and wish you all the best in your new home. Best wishes, Brooke and all the Team!
5/5
GoogleCan't recommend the team highly enough, although l was buying through them they kept communicating with all parties and we got there!
Thank you so much for your kind words! We’re delighted that our communication and support helped make the buying process smoother for you. We appreciate your recommendation and wish you all the best in your new home. If there’s ever anything else we can assist with, please don’t hesitate to let us know! Many Thanks Charlotte
5/5
GoogleCan't recommend the team highly enough, although l was buying through them they kept communicating with all parties and we got there!
Thank you so much for your kind words! We’re delighted that our communication and support helped make the buying process smoother for you. We appreciate your recommendation and wish you all the best in your new home. If there’s ever anything else we can assist with, please don’t hesitate to let us know! Many Thanks Charlotte
5/5
GoogleBrilliant !!
Thank you for the 5 stars Debbie, we look forward to getting your purchase through for you. Many thanks, Matt
5/5
GoogleAbsolutely brilliant service from start to finish. The whole process from placing my property on the market to completion, was dealt with professionally, and the communication was excellent. Wouldn’t hesitate to use again or recommend to others.
Many thanks for your review, were delighted we could help you and the family may the move, enjoy your new adventure!
5/5
GoogleTina, Brooke, and the Reeds Rains team were all a big help getting my purchase over the line in a very respectable time. Many thanks to you all!
Thank you Steven for your review, I am glad my team have been a great help in your purchase, good luck in your new home Many Thanks Charlotte
5/5
GoogleTina, Brooke, and the Reeds Rains team were all a big help getting my purchase over the line in a very respectable time. Many thanks to you all!
Thank you Steven for your review, I am glad my team have been a great help in your purchase, good luck in your new home Many Thanks Charlotte
5/5
GoogleBrilliant !!
Thank you for the 5 stars Debbie, we look forward to getting your purchase through for you. Many thanks, Matt
5/5
GoogleExcellent service from start to finish from Steve and the team in Portishead. Efficient, responsive and totally professional in every aspect of the sale of our house. Particularly delighted to have completed our sale at the full asking price! No hesitation in recommending Reeds Rains if you are selling your property.
Hi Bob, Thank you very much for the 5 Star Review - we really appreciate your comments. All the best for the future. Steve
5/5
GoogleThe team at Reeds Rains Estate agents have been first class. Professional, polite and efficient. To say we are delighted is an understatement. Within the week of starting our sale journey the property was viewed, offer made and accepted! Couldn't ask for more !
Thank you Pauline for the 5 stars and a wonderful review. We look forward to helping you get moved. Many thanks, Matt
5/5
GoogleWe have been very impressed with the service received by Craig, Sue and the rest of the team at RR. We didn't have to worry about showing potential buyers around the property as it was fully dealt with by RR. We were kept informed along the way with regards to dates/times of buyer visits and the sale process was pretty seemless and stress free. Thanks for everything
Thank you Roy for your feedback, I am glad you have been impressed with our service and thank you for choosing Reeds Rains to sell your property Many Thanks Charlotte & Team
5/5
GoogleThe team at Reeds Rains Estate agents have been first class. Professional, polite and efficient. To say we are delighted is an understatement. Within the week of starting our sale journey the property was viewed, offer made and accepted! Couldn't ask for more !
Thank you Pauline for the 5 stars and a wonderful review. We look forward to helping you get moved. Many thanks, Matt
5/5
GoogleWe have recently completed on a property sale with Reeds Rains in Portishead. They offered welcome support at all times and we found them a pleasure to work with, nothing was too much trouble. If l was selling property in the area again in future l wouldn’t hesitate to use them or recommend them to anyone else.
Thank you for taking the time to leave us a 5 star review, we really appreciate it. All the very best for the future. Steve
5/5
GoogleFantastic Estate Agents, Well done team and thanks for everything
Thank you for your lovely review Julie, and using us to sell your home. We wish you all the best and happiness in the next! Brooke
5/5
GoogleI can thoroughly recommend Reeds Rains in Portishead. The team have provided me with an excellent service in both both buying and selling a property. They are always professional and friendly and very efficient and helpful. Thank you
Thank you for the 5 star review Judith, that really means a lot to us. It has been a real pleasure to deal with you. Best Wishes, Matt
5/5
GoogleHuge thanks to the Reed Reins Team - Brooke, Charlotte, Tina and Craig - had an offer on our Yatton house within a day of it going on the market, super efficient and kept us regularly informed from start to finish - wouldn't hesitate in recommend them - thank-you so much
Many thanks for the 5 star review, from coming to the market to handing the keys to the new homeowner one of the quickest transactions this year! Thank you for your instruction.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reeds Rains CEMB and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 2 Gold across two branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
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Clevedon (5 The Triangle) has the most, with 2,268 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,077.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards, Clevedon won Gold. At EA Masters 2022 its branches won 2 Gold awards. The group and its branches have also won 1 other industry award since 2021.
