Trusted Agent profile

Reeds Rains CEMB estate agents in Clevedon and Portishead

4.0

★★★★★ Great

2,807 reviews across 4 offices and 4 platforms

reedsrains.co.uk

Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,807 reviews on four platforms, rated 4.0 out of 5 overall.

Google logo

4.8 / 5

738

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

5

Reviews on Facebook

All 4 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

2,063

Reviews on Trustpilot

Business-wide

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Our offices

Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 738 reviews on Google only. Show every review

5/5

Google

Fast, friendly service! Very helpful as a First Time Buyer, thank you Matthew! Edit as we have now exchanged: We couldn’t be more grateful to the team for their incredible support throughout our purchase. Their communication has been second to none, always prompt, clear, and genuinely helpful. True to their word, they always call back when they say they will and are consistently happy to assist with anything we needed. A huge thank you to Steven and Matthew for everything you’ve done for us, we really appreciate your dedication and professionalism. We wouldn’t hesitate to recommend them to anyone!

Ceri-Ann · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 22 January 2025

It has been an absolute pleasure to deal with you both and we cannot wait to hand over the keys to you. Thank you again for your lovely feedback it really means a lot to myself and Steven.

5/5

Google

Very professional, friendly service which resulted in a relatively stress free move with good communication through the whole process.

Mike · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 11 October 2026

Thank you for the review Mike, it was a pleasure to work with you. We hope you are settling in well at your new home.

5/5

Google

We have recently completed on a property sale with Reeds Rains in Portishead. They offered welcome support at all times and we found them a pleasure to work with, nothing was too much trouble. If l was selling property in the area again in future l wouldn’t hesitate to use them or recommend them to anyone else.

Angel · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 11 October 2026

Thank you for taking the time to leave us a 5 star review, we really appreciate it. All the very best for the future. Steve

5/5

Google

Charlotte, Matthew and the team at Reeds Rains have been extremely helpful and professional whilst dealing with the sale of my mother’s flat in Portishead. They have kept us updated, promptly answered any questions and I would definitely recommend them. I cannot fault them at all. Thank you so much. Liz

Liz · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 11 October 2026

Thank you Liz for your kind words and feedback. We look forward to getting the sale through for you. Many thanks, Matt

5/5

Google

I am delighted with the service I received from your team. Matthew and Steven was incredibly helpful and professional, and I appreciate your efforts in assisting us with our move. I highly recommend Reeds Rains to anyone looking for a reliable and efficient estate agency. Thank you again for everything

Rimas · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 April 2026

Hi Rimas, Thank you very much for your 5-Star Review - we really appreciate your comments. We look forward to handing over the keys to your new home! Best wishes. Steve

5/5

Google

We sold and purchased our houses through Reeds Rains between September 2024 till July 2025. Our straight forward sale somehow experienced few drawbacks, firstly by some time wasting buyers in the beginning. When we received a firm offer from our first serious buyer, she lost her own buyers twice which meant our sale were back to square one, while our purchase was ready for exchange. During that time Matt and Steve in the Portishead branch has worked very hard to get us back onto the market for a sale again. This time round Steve had found us a first time buying couples who were just as keen to move as us. However, toward the final stage up till the exchanges we had experienced various issues again and this time Steve had work extremely hard to liaise with all of the solicitors and finally got us all move to our new houses. My experienced with Reeds Rains Portishead branch had been positive and although there were set back in the process, the team had always been very professional and worked hard for us to achieve our sale and purchase our new dream house, thank you.

Wai · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 January 2026

Thank you for the 5 star review Helen. We hope you are all happy in your new home. Best Wishes, Matt

5/5

Google

The Estate Agents at Reeds Rains have been unbelievably supportive in helping us through a tricky move. Their professional and efficient service was a welcome experience. Their communication throughout was fantastic. They always responded to emails quickly and made regular phone calls to keep us updated of ongoing changes in the chain. They went over and above in their role to provide a brilliant service, in a very stressful situation. I would thoroughly recommend them to anyone who was selling their house.

Sarah · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 January 2026

Thank you so much, Sarah, for your wonderful feedback. We’re delighted to hear that our team were able to support you through what can be a stressful process. Communication and going the extra mile for our clients are really important to us, so it’s lovely to know this made such a difference for you. We truly appreciate your recommendation and wish you all the very best in your new home. Thanks Charlotte & Team

5/5

Google

Reed Rains was amazing from start to finish. Steve and Charlotte really went the extra mile to make sure the sale and our forward move went ahead as smoothly as possible. Both Steve and Charlotte kept us informed every step of the way. I would definitely recommend them to anyone who asks and would have no hesitation about using them again.

Colette · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 January 2026

Hi Colette, Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you felt supported throughout the process and that everything went smoothly with your sale and move. It was a real pleasure working with you, and both Steve and I are so pleased we could help. Wishing you all the very best in your new home! Best regards, Charlotte & the Reeds Rains Portishead Team

5/5

Google

We went through the process of selling with ReedsRains and, knowing it's a tough process, we found good collaboration and support from ReedsRains, that helped us a lot to achieve this goal. Steven and Matthew have always been available to answer our questions, give us information and do what was needed in the process. We are very happy with the outcome.

Marcello · 11 October 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 April 2026

Hi Marcello, Thank you very much for the 5 Star review - we really appreciate your comments. Best wishes for the future. Steve & Matt

5/5

Google

Excellent service through out the whole process kept me informed all the way. And kept pushing the solicitors when things went quite

Keith · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thanks Keith for the 5 star review and I am glad you were happy with our service Kind Regards Charlotte

5/5

Google

I cannot express how good this company is. They have helped with all sorts of little things while purchasing my property and have been very good at communications and going out of their way to help. A pleasure to buy and sell a property , with them.

Cindy · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you Cindy for taking the time to leave us a review and we look forward to giving you your keys on Thursday Many Thanks Charlotte & Team

5/5

Google

I bought my house through Reeds Rains and I can honestly say, without a doubt, they really were absolutely amazing. From the first time I viewed the property right the way through to completion (5 months) the staff were wonderfully efficient, patient with me and cared about my purchase. I have dealt with other agents in Clevedon and Reeds Rains are THE best. Thank you so very much to all who helped get my purchase over the line xx

Linda · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

A big thank you Linda for the flowers and wine, we really did enjoy but to be called the Best, after over 30 years helping clients move that has out a big smile 😊on my face and my team. We do hope you enjoy your new home, Thanks Charlotte & team …

5/5

Google

Excellent staff and I would recommend anybody to use you for selling their house

Peter · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you so much for taking the time to leave my team a review, feedback really does help my team and any future clients. Thank you for choosing Reeds Rains Kind Regards Charlotte

5/5

Google

My experience as a tenant was that I felt respected. I could tell the staff had a passion for there local area. They looked after their paper trails and chased up what they needed to in a timely manner.

Mark · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you Mark for leaving us a 5 star review, we do hope you settle into your new home, Many Thanks Charlotte & Team

5/5

Google

We received an excellent service from the staff at this branch of Reeds Rains. Tina was especially helpful at all stages and acted promptly and efficiently. Her communication between buyer and seller was very good.

Grunt · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you for your google review and the 5 stars, feedback means so much to me and my team. Regards Charlotte & Team

5/5

Google

Tina, and all of the staff at Reeds Rains Clevedon branch were so helpful in the purchase of our first home. They were always on hand to answer any queries and the whole process was seamless.

Lucy · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Many thanks for your 5 star review, all the team wish you much happiness and making of memories in your new home! Tina

5/5

Google

Reed Rains Clevedon were the Estate Agent appointed for the property that we sought to buy earlier this year. We were allocated Brooke Adlam as our viewing agent - and to say we were impressed with her would be an understatement. Totally professional, always polite, excellent with her communication and always quick to respond to queries in the buying process. But above all that, Miss Adlam gained our trust with her ethos of treating both seller and buyer with equal respect. At no point did she play one against the other. Instead, she ensured that the seller received good, unbiased information that helped the seller agree on her final selling price. Six months on, we are settled into our new home and based on my 5-star experience, I would thoroughly recommend Reed Rains Clevedon branch to anyone considering estate agent services in the future.

Steve · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 27 December 2024

I am glad you have settled into your new home and I hope you enjoy your first Christmas. Thank you so much for taking the time to leave great feedback about Brooke, when Brooke read your review this put her on cloud 9 for the rest of the day. Many Thanks Charlotte

5/5

Google

A really smooth and easy experience with Phoebe for renting my new flat! Introduced me to some of their other properties to find the perfect one for me. She kept me informed of all things needed and followed up with questions in a timely manner. Thanks you!

Amber · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 27 December 2024

Thank you so much Amber for taking the time to leave Phoebe a five star review, this made Phoebe day yesterday, I hope you enjoy living in your new flat Kind Regards Charlotte

5/5

Google

We have been delighted with the huge effort the Reeds Rains team put in. After a house purchase fell through they work tirelessly to find a new property for us. Thank you to Brooke but especially Tina for coordinating the purchase, her quick email responses and passing on our messages to the sellers. Thank you Reeds Rains Clevedon, an exceptional team, Tina was Brilliant! Highly recommend to anyone

Donnie · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 23 November 2024

Congratulations on the purchase of your new home! Tina and the team are delighted to hear you were happy with the service you received and really appreciate the feedback.

5/5

Google

Reeds Rains have been absolutely brilliant and I cannot recommend them enough! They help every step of the way from suggesting the property, connecting us with mortgage advisors and solicitors and helping with any questions or paperwork! If you're looking to buy or rent, give Reeds Rains a call!

Michael · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 9 November 2024

Completion day tomorrow! Thank you for your feedback, look forward to handing over the keys to your first home, thanks again Charlotte.

5/5

Google

Huge thanks to the Reed Reins Team - Brooke, Charlotte, Tina and Craig - had an offer on our Yatton house within a day of it going on the market, super efficient and kept us regularly informed from start to finish - wouldn't hesitate in recommend them - thank-you so much

Alli · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Many thanks for the 5 star review, from coming to the market to handing the keys to the new homeowner one of the quickest transactions this year! Thank you for your instruction.

5/5

Google

I was responsible for selling my mother’s bungalow in Clevedon and consulted various estate agents about the sale. I was highly impressed by Craig’s professionalism, knowledge and the way he dealt with my mum clearly explaining the whole process. He was methodical in arriving at a valuation based on his sound knowledge of Clevedon’s property market. I was very pleased with his valuation but slightly sceptical that he could achieve a sale at the price suggested. The marketing of the property was slick and the 3D mapping of the property certainly showed it off at its best along with very well taken photos and all placed on line for everyone to view. The staff in the Office were extremely friendly and helpful and kept us updated throughout the whole process and talked us through the various paperwork required. I decided to use Reeds Raines recommended solicitor “Simply Conveyancing” for our legal process and they were a joy being extremely competent and ensuring things were proceeding at a decent pace and I never had to chase them for information. I would highly recommend them. Following the sale I got a lovely call from Craig to check we were fully happy with things which was a nice touch. He didn’t ask for feedback but I feel compelled to give a very positive rating for their whole package. Moving house was a very stressful prospect for my mum but Reeds Raines and Simply Conveyancing made the whole process as painless as possible and I was more than happy with the selling price they achieved. Well done to all concerned.

Russell · 11 October 2025 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Many thanks for the fantastic feedback, we were delighted to have helped mum with her move, we realised from the start it was a big decision and we wish her all the best in her new home. We appreciate taking the time to make comments on the service you received, you know where we are if you ever decide to sell your home!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Reeds Rains CEMB

Which Reeds Rains CEMB office has the most reviews?

Clevedon (5 The Triangle) has the most, with 2,265 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,075.

Where are the Reeds Rains CEMB offices?

The four Reeds Rains CEMB offices, by town:

Has Reeds Rains CEMB won any awards?

Yes. In The Trusted Agent 2026 awards, Clevedon won Gold.

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