Trusted Agent profile
★★★★★
2,807 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,807 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,063
Reviews on Trustpilot
Business-wide
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Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 738 reviews on Google only. Show every review
5/5
GoogleA1 personal service to help us find a suitable property above and beyondin service they provide and always a professional team. Highly recommend.
Thank you Ruth for leaving Reeds Rains a review, Sue will be delighted with your comments and of course the 5 stars!!! Kind Regards Charlotte
4/5
GoogleWe were renting for a while in Clevedon last year, we found the staff at reeds rains friendly & supportive.....would recommend!
Thank you for taking the time to leave us a review, I am glad you found my team friendly and supportive Regards Charlotte
5/5
GoogleCould not want more from the whole team ! Caitlin provided us with a very professional yet friendly service which was very individual to our needs, we have purchased a house which without Caitlin getting to know us and our individual need we would not have even viewed !
Thank you for your review Libby, Caitlin is delighted with your feedback. Thanks Charlotte
4/5
GoogleI had the pleasure of dealing with Charlotte and Mike, both were incredibly helpful and supportive. Always made themselves available and made sure any questions I had were answered with an honest answer. Would highly recommend Reeds Rains.
Thank you Callum for taking the time to leave a review for us, if you need any further helps, please feel free to call into see either myself or Mike Regards Charlotte
5/5
GoogleThe whole team at Reed Raines were excellent, very professional kept us informed all the way through always returned calls and put up with my wifes daily phone calls amazingly well!! Would not hesitate to use them again, well done everyone
Thank you for the kind words, we were all determined to get the sale of your bungalow through and it was a pleasure to deal with you both. You know where we are if you ever need to make a move. Craig
5/5
GoogleWe are holidaying from Australia and recently rented a flat in Clevedon for 6 months through Reeds Rains agent Sue Huxtable. Sue was very professional in finding us just the place we wanted and helpful in getting us settled into Clevedon. I would recommend Sue and Reeds Rains to tenants and landlords.
Thank you Linda for taking the time to leave Sue a five star review. I hope you enjoy your time in Clevedon. Regards Charlotte
5/5
GoogleI have been a tenant through Reeds Rains for the past year. I have had the best experience possible with them and have been looked after 100% the entire time. I would highly recommend this great team to anyone looking at real estate in any which way!
Thank you so much for leaving a five star review and those kind words as well Kind Regards Charlotte
5/5
GoogleMike has been a breath of fresh air compared to previous experiences. Firstly he contacted us to view a property before they'd had chance to formally advertise. We were on his radar and it was perfect for the criteria we'd given him. We viewed within 48hours and subsequently purchased the property. This market moves so quickly this is paramount to finding the right property in my opinion. He kept us updated throughout the purchase process and actively chased both the sellers and our solicitors to ensure a smooth and quick transaction. Overall you honestly couldn't ask for more and thanks again to you Mike for your excellent services. You are an asset to your company and would have no hesitation recommending Reeds Rains Clevedon in the future.
Hi Tom, many thanks for the feedback, I'm delighted that you feel Mike has provided you with such good service. May I wish you all the best in your new home and remember for every recommendation we receive from you, you and the seller will receive £50 in vouchers. Thanks again Craig, Branch Manager.
5/5
GoogleWe cannot thank reeds rains enough, they were always friendly and helpful and nothing was ever too much. Caitlin was our estate agent and Norman our mortgage broker, both were amazing! Thank you both for being so kind and adding the personal touches which made us feel valued. I would highly recommend this team!
Thank you for taking the time to leave us a 5 star review, both Caitlin and Norman are delighted with your feedback. Regards Charlotte
5/5
GoogleRating only, no written review.
Thank you Kiran, i hope you have settled back in India with your family, see you when you return
5/5
GoogleRating only, no written review.
Thank you for your 5 star rating, we appreciate it
5/5
GoogleRating only, no written review.
Thank you for your 5 star rating
5/5
GoogleFirst Class. Rozzanna was exceptionally helpful!
Thank you so much , always a pleasure to help you
5/5
GoogleVery friendly, helpful and efficient service. Found us the perfect place in no time Many thanks
5/5
GoogleThank you for such a kind and warm welcoming! The best agency from all we've been today.
Thank you very much and we hope you are very happy in your new home
4/5
GoogleVery friendly service. Knowledgeable about the area and market. I was selling my mothers flat and it all seemed to go effortlessly .
Thank you for your review and we look forward to helping you again in the future
5/5
GoogleExcellent customer service, very flexible with helpful attitude. Rozzanna helped us to settle in to our dream- house. Thanks Rozzanna, thanks Reads Rains.
Thank you so much you are a very lovely couple and I hope you have settled in well in your new home
5/5
GoogleA joy to work with from viewing to moving. Made us feel like there only customer. Rozzanna especially was brilliant and so welcoming including putting up with our stupid questions.
Thank you so much for the lovely review and my flowers, hope you are settling in well to your new home
5/5
GoogleRozzanna is a very assertive and a smart expert in real estate business in all aspect of view. She sorted out everything quickly and made our life easier and much more comfortable. I would recommend Reeds Rains anytime. Thank you!
Thank you, I am glad to have helped you to find your new home
5/5
GoogleAll of the staff were extremely helpful throughout the process of buying the property. The sales negotiator had taken us to a few properties and had a very good feel for what we were looking for. She recommended a property we would probably never have looked at and took us there. We immediately realised it was exactly what were looking for. From that moment on, she supported, helped and kept in touch with us and the agents selling our property. The whole process was made significantly less stressfull than it could have been. Excellent service!
Thank you so much for your lovely review. It was a pleasure helping you both find your new home and I am sure you will be really happy there.
5/5
GoogleVery helpful and understanding with the situation I was in. Helped me and my little have a fresh start. Thank you
Thank you Hannah for taking the time to leave Reeds Rains a 5 star review, I hope you have settled into your new home. Kind Regards Charlotte
1/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a rating. I was very disappointed to see that we only managed a 1 star. As the business owner, I would very much like to understand what we could have changed to have received a higher score from you. I am unable to find any contact details for you to call you, so please feel free to contact myself on 01275 872238 or email charlotte.emsley@reedsrains.co.uk
5/5
GoogleRating only, no written review.
Thank you Lisa for taking the time to leave us a 5 star rating. Kind Regards Charlotte
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Clevedon (5 The Triangle) has the most, with 2,265 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,075.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.
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