Trusted Agent profile

Reeds Rains CEMB estate agents in Clevedon and Portishead

4.0

★★★★★ Great

2,808 reviews across 4 offices and 4 platforms

reedsrains.co.uk

Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,808 reviews on four platforms, rated 4.0 out of 5 overall.

Google logo

4.8 / 5

738

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

5

Reviews on Facebook

All 4 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

2,064

Reviews on Trustpilot

Business-wide

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Our offices

Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Reeds Rains CEMB and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 738 reviews on Google only. Show every review

5/5

Google

Reeds manage two properties for me in this area and are always professional and cheerful - Previously had awful experiences with Woods (Countrywide ) and was tired of the whole BTL thing - spoke to Rozzana who is a breath of fresh air-enthusiastic and works hard to please everyone. I decided because of her not to sell and to try again . Reeds always communicate and everyone is utterly professional - well done and what a contrast to your competitor down the road !!!

Ruth · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you Ruth for taking to time to leave Reeds Rains a review, Rozzanna really appreciated your feedback Kind Regards Charlotte

5/5

Google

Just sold my mum's house and I can't thank Craig, Caitlin and all their colleagues enough. They were helpful, professional and really made a stressful process a bit easier. Completely advise anyone to use them when buying or selling.

Danielle · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you Danielle for taking the time to leave my team a lovely review. Regards Charlotte

5/5

Google

Reids Raines has managed my tenancy for the past 34 months. They have been exemplary in the way they have managed minor concerns during that time, including ongoing repairs. In particular, I would like to mention Kelly Spriggs, who handled the checkout procedure with efficiency and a high degree of professionalism. My experience has been so positive that I would have no hesitation in recommending Reids Raines to prospective clients, and in particular Kelly Spriggs.

Jane · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

I hope you have settled into your new home and thank you Jane for taking the time to leave my team a review it means a lot to us and you have also put a nice big smile on Kelly's face tonight. Kind Regards Charlotte

5/5

Google

Charlie at the Clevedon branch went above and beyond to help us get our dream property. He really listened to what we wanted as clients and matched us to the perfect place. He called us everyday to inform us of where we were in the application process. All of the staff have been very polite and helpful and always offered us help. I have never met an estate agents as helpful and as friendly!

Abi · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you so much for taking the time to leave Charlie and the team a review, I am delighted that Charlie has helped you find your dream property and good luck with the move. Kind Regards Charlotte

5/5

Google

Caitlin at Reeds Rains Estate Agents worked relentlessly along with Craig to get the sale for my elderly parents house in Clevedon. They then battled to get it through to exchange and completion with a difficult chain with success. Line of Communication was excellent with regular updates at the end of each day as to the state of play. Our queries were responded to very promptly. Very satisfactory experience, you will be in very good hands as the whole team at the Clevedon branch works very well together.

Tad · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

5/5

Google

We have rented through Reeds Rains for over 2 years, and every time we have dealt with the team in Clevedon, whatever time of the day or night they have responded and dealt with our questions, issues or queries promptly and nothing ever seems too much trouble. I would recommend them to anyone who is either looking to rent a property from their portfolio or even if you are looking to rent a property you own with them. Thanks for everything. Phil

Phil · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you so much for taking the time to leave my team a review, we really appreciate your feedback Regards Charlotte

5/5

Google

From start to finish Reed Rains Clevedon, made moving house easy. from taking quality photos to setting the price and explaining why we should aim for that price, all of which gave me the confidence they were the right choice. Craig was on hand to offer regular updates and advice and ultimately achieved the best price for my property. I would happily recommend them to all my friends

Matt · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you Matt for taking the time to leave my team a review and I am glad to hear that Craig was on hand to help and to get you the best price for your home, don't forget to invite Craig out to your new home once you have finished all the work Kind Regards Charlotte

5/5

Google

We bought a house from Reeds Rains in Clevedon recently. They were respectful and professional from the beginning. We have had the unfortunate experience of dealing with Mark Templar's estate agent recently which was the worst experience we have ever had, please avoid. Caitlin was great and always had a smile on her face. Reeds Rains made everything easy which is what you want. Thank you everyone, very much appreciated.

Rita · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you so much for leaving Reeds Rains a five star review, Caitlin was delighted to have a mention, once again thank you for taking the time to write the review. Regards Charlotte

5/5

Google

I would thoroughly recommend Reeds Rains Clevedon for their excellent customer service, professionalism and expert knowledge. They sold my house within a week of it being on the market and supported me through the whole sale. My estate agent, Caitlin was brilliant, always very helpful when I rang with queries and kept chasing everything up to get to completion. I would definitely use them again.

Nicole · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you Nicole for taking the time to leave my team a review, I hope you have settled into your new home. Kind Regards Charlotte

5/5

Google

My wife and I originally put our house on the market with a different agency, having been oversold on the price we would get. After six months of not much at all, we switched to Reeds Rains and had an interested buyer within a month or so! Reeds Rains also assisted us in finding our new home and kept the chain moving along. We were very happy with the advertising materials, the communication and the service provided by Craig and his team.

Sean · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thank you so much for taking the time to leave my team a 5 star review, I have shared your comments with the team this morning, which has put a smile on their faces. I hope you have settled into your new home and don't for get to recommend Reeds Rains to your family and friends. Kind Regards Charlotte

5/5

Google

I’ve had great service from the Portishead branch of Reed Rains, from first viewing through to completion. I’d recommend them!

Fran · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 20 January 2024

Thank you Fran for your review, I hope you have settled into your new home.

5/5

Google

They listened to our requirements, and acted accordingly. They also seem more professional than another estate agent that we have dealt with recently.

Amok281 · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

5/5

Google

I would like to say a big thank you to all at Reeds&Rains for helping me move into my apartment in Portishead especially Rozzanna who was very professional and helpful. Adam hawkins

Adam · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 20 January 2024

Thank you so much for your review Adam, I am sure you will love living in Portishead.

5/5

Google

Rozzanna is a very thorough lettings manager with great communication skills. If not for her we would have been unable to find a place to live in Portishead.

Marnix · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 20 January 2024

Thank you Marnix for the review, I am glad you have settled into your new home.

1/5

Google

The ban on rip off letting fees cannot come fast enough! Reeds Rains seem to think that, for an outsouced credit check (my credit file is excellent anyway) which costs a few pounds & takes a few mins, and to print off a standard tenancy agreement (20 pence maximum) and 30 mins work, that they can charge considerably more per hour than a top solicitor or QC! Granted, they have to make money, but they charge the landlord the equivelent of the first months rent anyway! As of that isn't enough!!

Ian · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 20 January 2024

Thank you for taking the time to leave us a rating. I was very disappointed to see that we only managed a 1 star. As the business owner, I would very much like to understand what we could have changed to have received a higher score from you. I am unable to find any contact details to be able to get in touch with you, so please feel free to contact me, Martin Bowley on 01275 843371 or email portishead@reedsrains.co.uk​

5/5

Google

I was unsure to sell or rent my property in a Portishead and I had a very relaxed informal meeting to discuss my options. Having made a decision to rent the whole process was undertaken by Rozzanna with viewings arranged resulting in a tenant within days! Very impressed.

Peter · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 20 January 2024

Thank you Peter for your review, I am so glad we have found you a suitable tenant who will look after your property.

5/5

Google

We found the staff at Reeds Rains to be very professional but friendly and charming. They made both renting a property and buying a property very stress free. We wouldn't hesitate to recommend them.

Lynne · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

5/5

Google

Reeds Rains has been absolutely fantastic with the sale of our house. We've had a few ups and downs with the sale and they have been very understanding of complex circumstances and helpful in letting us know about our options. I can't recommend them enough. We went from selling, to trying to rent and back to selling and they were completely patient with these changes and did their best to help us every step of the way.

Pru · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

4/5

Google

Rating only, no written review.

Paul · 27 October 2019 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Thank you for taking the time to leave us a star rating and also for choosing my team in Clevedon to sell your property. Kind Regards Charlotte

5/5

Google

Great to deal with. Very friendly and helpful. Couldn't ask for any more. Would highly recommend.

Nathan · 27 October 2019 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Thanks Nathan for leaving us a five star review much appreciated Regards Charlotte

5/5

Google

Could not want more from the whole team ! Caitlin provided us with a very professional yet friendly service which was very individual to our needs, we have purchased a house which without Caitlin getting to know us and our individual need we would not have even viewed !

Libby · 27 October 2019 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Thank you for your review Libby, Caitlin is delighted with your feedback. Thanks Charlotte

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Reeds Rains CEMB

Which Reeds Rains CEMB office has the most reviews?

Clevedon (5 The Triangle) has the most, with 2,266 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,075.

Where are the Reeds Rains CEMB offices?

The four Reeds Rains CEMB offices, by town:

Has Reeds Rains CEMB won any awards?

Yes. In The Trusted Agent 2026 awards, Clevedon won Gold. At EA Masters 2022 its branches won 2 Gold awards. The group and its branches have also won 1 other industry award since 2021.

Reviews may appear on more than one platform.

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