5/5
I’ve had great service from the Portishead branch of Reed Rains, from first viewing through to completion. I’d recommend them!
Agent replied · 23 October 2024
Thank you Fran for your review, I hope you have settled into your new home.

Trusted Agent profile
★★★★★
2,808 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,808 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,064
Reviews on Trustpilot
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Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 738 reviews on Google only. Show every review
5/5
I’ve had great service from the Portishead branch of Reed Rains, from first viewing through to completion. I’d recommend them!
Thank you Fran for your review, I hope you have settled into your new home.
5/5
I would like to say a big thank you to all at Reeds&Rains for helping me move into my apartment in Portishead especially Rozzanna who was very professional and helpful. Adam hawkins
Thank you so much for your review Adam, I am sure you will love living in Portishead.
1/5
Bought a house a year ago. Nightmare throughout and messed about by sellers. On moving in house full of discarded furniture and we had to clear. Reeds Rains not interested.
5/5
Fantastic Agent - perfect balance of professional and friendly / welcoming. I rented for 2 years with them and they have been really efficient, communicative, helpful and friendly. Thoroughly recommend!
Thank you David for your review, I hope you will be happy in your new home.
5/5
Incredibly helpful like minded people. For a first time buyer they were very helpful for me. Adjusting their schedule at very short notice for me would recommend to anyone who is buying or selling to use these estate agents. 5/5:
Hi Kieran, thanks for the positive review, I'll pass that on to the team in Portishead
5/5
Rozzanna was brilliant and went above and beyond to get things moving as quickly as possible to enable us to secure a house. Very professional and great service - thank you Reeds Rains.PositiveResponsiveness, Quality, Professionalism
Thank you Cindee for your review, delighted that Rozzanna did a great job for you
5/5
I was unsure to sell or rent my property in a Portishead and I had a very relaxed informal meeting to discuss my options. Having made a decision to rent the whole process was undertaken by Rozzanna with viewings arranged resulting in a tenant within days! Very impressed.
Thank you Peter for your review, I am so glad we have found you a suitable tenant who will look after your property.
5/5
I have dealt with this firm over a period of many years now and can recommend them whole-heartedly whether you are selling or buying. I have found them to be very efficient, enthusiastic and friendly, always keeping the client's best interest in mind. I like to think that I have made some very good friends from Martin downwards. Thankyou RR for your un-diminished patience in bringing my difficult sale and purchase to a conclusion.
Thank you George, hope that you are happy in your new home closer to your daughter.
5/5
This time last year I woke up to my very first day in my new flat. I had sold my old flat and bought this one through Reeds Rains and cannot thank you enough. I had dismissed it originally but Kieran gently encouraged me to give it another go and thank goodness he did. It was like Kieran (and Sarah at Embrace) had a magic eight ball! The whole team was very supportive through the legal and moving process making it that much less stressful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review Regards Reeds Rains Portishead
5/5
Everyone in the Portishead office are really friendly and professional. They were all motivated and engaged throughout our process, keeping us updated at all times and chasing actions to keep the purchase moving quickly and smoothly. From offer to completion we were done in just over 6 weeks! Fantastic agents, highly recommend ReedsRains Portishead team.
Thanks for your kind words about the team at Reeds Rains Portishead. I know that the team worked really hard to get the sale through so quickly for you!
5/5
Rozzanna at Reeds Rains has provided us with excellent customer service. Her communication has been outstanding, she has been fantastic at keeping us in the loop and easy to get hold of. We could not have asked for a better service.
Thank you so much for your review, I am looking forward to handing you the keys to your new home. Regards Rozzanna
5/5
We were buyers for a particular house through Reeds Rains, and although the process took much longer than we had hoped, this was out of the estate agent's hands and they kept us informed with any changes as we went along, and notified us quickly whenever there was anything we needed to do. As first time buyers this is particularly helpful, and response times were always fast. I would recommend Reeds Rains in Portishead.
5/5
Very helpful and friendly staff who made my move into rented accommodation easy and stress free. Maintenance issues to date have been dealt with quickly and efficiently.PositiveResponsiveness
Thank you so much for taking the time to leave my Lettings team a 5 star review and good feedback as well Regards Charlotte
5/5
Selling my house was always going to be tricky but from start to finish the team have been there to support me. When things came to a halt Charlie was there to suggest small things to help the property sell and would check in regularly to make sure I was up to date and happy with the way things were going. When a buy was found Caitlin was there to get me the best price and ensure that all parties were on board and happy with the outcome. I’m sure they will all continue to provide me support right up until completionPositiveProfessionalism
Thank you for taking the time to leave a 5 star review and the feedback as well, it will put a smile on Charlie and Caitlin face when they read the review. Kinda Regards Charlotte
5/5
All good from Valuation, to conversations with the staff and the viewings. My cottage sold, subject to contract, in a week.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Zena for taking the time to leave a 5 star review, I am delighted that we have a agreed a sale on your cottage so quickly. Kind Regards Charlotte
5/5
Rozzanna was brilliant and went above and beyond to get things moving as quickly as possible to enable us to secure a house. Very professional and great service - thank you Reeds Rains.PositiveResponsiveness, Quality, Professionalism
Thank you Cindee for your review, delighted that Rozzanna did a great job for you
5/5
Excellent service, very professional always a quick response to any query. Would highly recommend to anyone.PositiveResponsiveness, Professionalism
Thank you for leaving my team a 5 star review , much appreciated Regards Charlotte
5/5
Being a tenant, your service for the last 8 years was excellent. I take this opportunity to thank you for the excellent services you provided, I am really pleased. You always made me feel special. Even though it was a business you never lost the human touch to the business, if everybody does the business the way in which you do the world would be a better place. All these years you were always there when I needed you, I can’t ask anything more. Words are not enough to express my gratitude. A big hug to all ( virtual hug, because of social distancing rule ). Thank you once again With Kind regards Kurian AnayattilPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your lovely 5 star review, I have just shared your comments with my lettings team and they have asked me to say a big thank you to you for your kind words and congratulations on buying your home. Regards Charlotte
5/5
I'd like to thank the team at Reeds Rains during the last few weeks, they have not only assured my safety by following government guidelines but worked really hard to sell my property. I loved the walk through they produced for my property, it made me question why I was moving! Thanks everyonePositiveResponsiveness, Quality, Professionalism, Value
Thanks Jo for your review, glad you liked the 3D walkthrough, good luck with the move Regards Charlotte
5/5
Reed Rains are a friendly top quality estate agent. We have had good quality professional service from sale to sold. The Clevedon team are very helpful throughout this whole process. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Rating only, no written review.
Thanks for the 5 stars Martin Regards Charlotte
4/5
Rating only, no written review.
Thank you for taking the time to leave us a star rating and also for choosing my team in Clevedon to sell your property. Kind Regards Charlotte
5/5
Very helpful and understanding.Would not hesitate in recommending them
Thanks John for leaving my team a 5 star review. Kind Regards Charlotte
5/5
I cannot thank the staff enough for all there help! Especially Caitlin who went above and beyond with her help and support. Highly reccomend using them as a first time buyer!!
Thank you for taking the time to leave my team a 5 star review and I am delighted to hear that Caitlin supported you and helped you through the process in buying your first home Kind Regards Charlotte
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Clevedon (5 The Triangle) has the most, with 2,266 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,075.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards, Clevedon won Gold.
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