Trusted Agent profile

Reeds Rains CEMB estate agents in Clevedon and Portishead

4.0

★★★★★ Great

2,807 reviews across 4 offices and 4 platforms

reedsrains.co.uk

Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,807 reviews on four platforms, rated 4.0 out of 5 overall.

Google logo

4.8 / 5

738

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

5

Reviews on Facebook

All 4 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

2,063

Reviews on Trustpilot

Business-wide

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Our offices

Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 738 reviews on Google only. Show every review

5/5

Google

I have recently sold my parents’ house in Clevedon through Reeds Rains. From the outset Craig was informative and encouraging of the market. I had four agents value the property and Craig was the only agent who seized the opportunity and asked for a viewing with a proceedable buyer at valuation. This is exactly how I like to work and because of Craig’s confidence we were happy to market with RR. Tina then went to work, she went to look over the house and jumped on the phone to prospective buyers, within three days she came back to me with an offer resulting in the house going under offer in less than a week. To say I was delighted is an understatement. The sale has now completed and I wouldn’t hesitate in recommending the team at Reeds Rains. Thank you to you all for a wonderful job at such a difficult time for our family.

Karen · 11 May 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re truly pleased we could support you through the sale of your parents’ home, especially during what we understand was a difficult time for your family. It’s fantastic to hear that Craig’s proactive approach and confidence made a strong impression from the very start, and that Tina’s dedication and swift action helped secure a buyer so quickly. Delivering a smooth and efficient service is always our goal, and we’re delighted that the team was able to achieve such a positive outcome for you. Your recommendation means a great deal to us. Wishing you and your family all the very best for the future.

5/5

Google

We used Reeds Rains Portishead for the sale of our property and found them to be professional, helpful and efficient throughout. The process was stressful at times but Steve and the team were great at listening and reassuring us along the way. From start to finish we can’t fault them and we would have no hesitation in recommending their service.

Paul · 17 March 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 17 April 2026

Hi Paul, Thank you very much for the 5 star review, we really appreciate your comments. Wishing you and the family all the very best for the future. Kind regards Steve & Team

5/5

Google

Stephen was great! Always quick to get back to me and happy to help where he could.

James · 17 March 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 17 April 2026

Hi James, Thank you for the review - it was a pleasure assisting with your move! I hope you're settling in well into your new home. All the best for the future. Steve

5/5

Google

We used Reeds Rains Portishead for the sale of our property and found them to be professional, helpful and efficient throughout. The process was stressful at times but Steve and the team were great at listening and reassuring us along the way. From start to finish we can’t fault them and we would have no hesitation in recommending their service.

Paul · 15 March 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 April 2026

Hi Paul, Thank you very much for the 5 star review, we really appreciate your comments. Wishing you and the family all the very best for the future. Kind regards Steve & Team

5/5

Google

Stephen was great! Always quick to get back to me and happy to help where he could.

James · 15 March 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 April 2026

Hi James, Thank you for the review - it was a pleasure assisting with your move! I hope you're settling in well into your new home. All the best for the future. Steve

5/5

Google

Great service and excellent communication throughout. A big thanks to Jess for guiding us through the entire process and making everything so smooth. Would highly recommend!”

Millie · 14 March 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thank you so much for your lovely review, we really appreciate you taking the time to share your experience … More

5/5

Google

This company is top stuff! specially with Charlotte and jess they always respond they are professional really good service

Mark · 14 March 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thank you for your feedback, very much appreciated Many Thanks Reeds Rains Clevedon Team

5/5

Google

Great service and excellent communication throughout. A big thanks to Jess for guiding us through the entire process and making everything so smooth. Would highly recommend!”

Millie · 11 March 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you so much for your lovely review, we really appreciate you taking the time to share your experience Jess will be delighted to hear your kind feedback. We’re so pleased she was able to guide you smoothly through the process and keep everything well communicated throughout. It was a pleasure to assist you, and thank you again for your recommendation. Best wishes, Charlotte & the Reeds Rains Clevedon

5/5

Google

This company is top stuff! specially with Charlotte and jess they always respond they are professional really good service

Mark · 11 March 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you for your feedback, very much appreciated Many Thanks Reeds Rains Clevedon Team

5/5

Google

Great service from the whole Clevedon team. From Craig valuing my house. To Tina showing me around my purchase property and her and Charlotte liaising with me through the whole purchase process. To Brooke in the office and mortgage advice and sorting that out via Sarah. Highly recommend. Thankyou. 😊

Will · 14 February 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thank you so much for your lovely feedback! 💛 We’re really pleased to hear that Craig, Tina, Charlotte, Brooke and Sarah were able to support you throughout your sale and purchase. The whole team works hard to make the process as smooth as possible, so your recommendation means a lot to us. Wishing you all the best in your new home, and thank you again for taking the time to share your experience! 😊

5/5

Google

Used Reed Rains for letting property over the years and recently used for sale. They communicated well throughout and tackled all issues that arised head-on! The whole team was very helpful throughout, Thank you all!

Beth · 11 February 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thanks Beth for the lovely feedback and the 5 star, Many Thanks Charlotte

5/5

Google

Great service from the whole Clevedon team. From Craig valuing my house. To Tina showing me around my purchase property and her and Charlotte liaising with me through the whole purchase process. To Brooke in the office and mortgage advice and sorting that out via Sarah. Highly recommend. Thankyou. 😊

Will · 11 February 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

Thank you so much for your lovely feedback! 💛 We’re really pleased to hear that Craig, Tina, Charlotte, Brooke and Sarah were able to support you throughout your sale and purchase. The whole team works hard to make the process as smooth as possible, so your recommendation means a lot to us. Wishing you all the best in your new home, and thank you again for taking the time to share your experience! 😊

5/5

Google

I can thoroughly recommend Reeds Rains in Portishead. The team have provided me with an excellent service in both both buying and selling a property. They are always professional and friendly and very efficient and helpful. Thank you

Judith · 26 January 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 26 January 2026

Thank you for the 5 star review Judith, that really means a lot to us. It has been a real pleasure to deal with you. Best Wishes, Matt

5/5

Google

Charlotte has been an absolute star through my buying process which has been excessively long but her support to myself and the sellers has honestly been outstanding. Also shout out to Tina and Sue for their kind words of encouragement along the way and help with access to my new home. So I hands down recommend the Clevedon office, they’ve been brilliant! Thank you so much 🙏

Fiona · 14 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thank you so much for your lovely 5-star review and kind words. It truly means a lot to know that our support helped make what can be a lengthy process feel more manageable. I’ll be sure to pass your thanks on to Tina and Sue as well, they’ll be delighted to hear this. Wishing you every happiness in your new home, and thank you again for recommending the Clevedon team.

5/5

Google

Rating only, no written review.

Marcus · 14 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thank you so much for the 5 Stars and thank you for using my team to sell your home Many Thanks Charlotte

5/5

Google

The process of letting our property was easy from start to finish thanks to Phoebe, Kelly & the team. Highly recommend!

Naomi · 14 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

I am delighted that you found our lettings service easy from the start and thank you for choosing Reeds Rains Clevedon to manage your home Thanks Charlotte

5/5

Google

Used Reed Rains for letting property over the years and recently used for sale. They communicated well throughout and tackled all issues that arised head-on! The whole team was very helpful throughout, Thank you all!

Beth · 14 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 14 April 2026

Thanks Beth for the lovely feedback and the 5 star, Many Thanks Charlotte

5/5

Google

The Letting Team ( especially Kelly ) show excellent customer care skills ...would not hesitate to recommend Reeds Rains

Carol · 14 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 20 January 2024

Thanks Carol, this put smile on Kelly's face after a challenging day in the world of lettings Many Thanks Charlotte

5/5

Google

The process of letting our property was easy from start to finish thanks to Phoebe, Kelly & the team. Highly recommend!

Naomi · 11 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 11 October 2026

I am delighted that you found our lettings service easy from the start and thank you for choosing Reeds Rains Clevedon to manage your home Thanks Charlotte

5/5

Google

The Letting Team ( especially Kelly ) show excellent customer care skills ...would not hesitate to recommend Reeds Rains

Carol · 11 January 2026 · Reeds Rains CEMB Clevedon (5 The Triangle)

Agent replied · 25 October 2024

Thanks Carol, this put smile on Kelly's face after a challenging day in the world of lettings Many Thanks Charlotte

2/5

Google

Poor experience as a tenant with Reeds Rains, especially with the lease renewal and then the checkout process - with the exception of Phoebe who has always been lovely and professional.

Nathalie · 9 January 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 23 January 2026

Thank you for taking the time to leave a review, Nathalie. We’re sorry to hear that your experience during the lease renewal and checkout process did not meet your expectations. We appreciate your feedback as it helps us identify where we can improve. We’re very pleased to hear your kind comments about Phoebe and will be sure to pass these on to her, as she always strives to provide a professional and supportive service. We would welcome the opportunity to discuss your experience further and understand where things fell short. Please feel free to contact me on charlotte.emsley@reedsrains.co.uk so we can look into this for you. Kind regards Charlotte

2/5

Google

Poor experience as a tenant with Reeds Rains, especially with the lease renewal and then the checkout process - with the exception of Phoebe who has always been lovely and professional.

Nathalie · 8 January 2026 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 January 2026

Thank you for taking the time to leave a review, Nathalie. We’re sorry to hear that your experience during the lease renewal and checkout process did not meet your expectations. We appreciate your feedback as it helps us identify where we can improve. We’re very pleased to hear your kind comments about Phoebe and will be sure to pass these on to her, as she always strives to provide a professional and supportive service. We would welcome the opportunity to discuss your experience further and understand where things fell short. Please feel free to contact me on charlotte.emsley@reedsrains.co.uk so we can look into this for you. Kind regards Charlotte

5/5

Google

Mathew and Steve from were brilliant, very professional and extremely kind at a stressful time, going to extra mile to push our purchase through. We have no hesitation in recommending Reed Rains to anyone buying a property in portishead. We are very happy with our purchase.

Lisa · 25 December 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 15 January 2026

Thank you for your kind words Lisa, it was a pleasure to help you both move. We hope you are settling in to your new home well. Best Wishes, Matt

5/5

Google

Great experience with Reeds Rains. Matt was really helpful throughout, and Charlotte understood the pace we wanted to move at for our first property purchase, which made the whole process much smoother. The new home hamper was a lovely touch too. Thanks to the team!

Lucia · 24 December 2025 · Reeds Rains CEMB Portishead (58 High Street)

Agent replied · 23 January 2026

Hi Lucia, Thank you so much for your kind words, we really appreciate you taking the time to write us a review. It was a pleasure to help you both move into your new home, both Charlotte and I are really pleased that we could help. We wish you all the best. Kind regards, Matt & The Portishead Reeds Rains Team

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Questions about Reeds Rains CEMB

Which Reeds Rains CEMB office has the most reviews?

Clevedon (5 The Triangle) has the most, with 2,265 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,075.

Where are the Reeds Rains CEMB offices?

The four Reeds Rains CEMB offices, by town:

Has Reeds Rains CEMB won any awards?

Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.

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