★★★★★ 5/5
GoogleAfter a slightly sluggish start due to some issues with new software, Reeds Rains provided us with a professional , friendly and successful service with our sale. As the property was vacant, they managed all the viewings and kept us informed of progress. Post sale agreement, Heidi pushed things along as liaison between buyer’s and seller’s solicitors without whom we would probably be waiting for ages and in the dark, her regular updates and proactive approach were very much appreciated.
Tony · 20 January 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Thank you so much Tony for your feedback and for using my team, Kind Regards Charlotte
★★★★★ 5/5
GoogleI've been renting thru Reed Rains for the last year,a few months ago my landlord decided to sell the property I was renting,the guys at RR notably Tina and Brooke were so helpful in finding suitable accommodation ASAP,everything was done really efficiently and withing two/ three weeks I was in and everything was sorted.
In my opinion they are by far most professional and helpful letting agents in the town.
Paul · 20 January 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Fantastic feedback Paul, Tina and Brooke have been rewarded with a bottle! Thanks again and hope you settle in quickly.
★★★★★ 5/5
GoogleWe sold our home through the team at Reeds Rains and from beginning to end they were brilliant. Kieran’s knowledge of market conditions and advice during our appraisal was invaluable, he gave us the confidence that we would have a successful sale. Tina and Matt were professional, friendly and proactive, making sure only qualified buyers viewed our house, which resulted in an asking price offer within the first 3 viewings! Jo at Embrace FS expertly guided us on our mortgage options and kept us reassured throughout what has been a turbulent time for everyone. Heidi made the after-sales process as smooth and quick as possible, regularly keeping us updated and handling any issues quicker than the solicitors on either side did! Thank you all so much, you’ve made what we anticipated would be a horribly stressful move across the country so easy. We would absolutely recommend Reeds Rains.
Caitlin · 20 January 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Many thanks for the feedback, all the team send their best wishes for your new adventure!
★★★★★ 5/5
GoogleProfessional stress free sale
The sale of my late mother's flat was always going to be a difficult and emotional event but thanks to both family and Reads Rains (Clevedon) it was completed with minimal fuss and pure professionalism. This was after an earlier estate agent declined the sale as the "family were too fussy". I would happily recommend Reeds Rains to anyone wishing to sell a property.
Mike · 20 January 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Many thanks for your comments, pleased the transaction went through so smoothly and quickly, you were by no means "fussy"!
★★★★★ 5/5
GoogleWe couldn’t fault the service we received from Reeds Rains. Extremely professional from beginning to end of our house sale, they were really proactive in terms of contacting potential buyers to arrange viewings and kept us updated throughout. The team are very friendly too - we recently locked ourselves out of the house on a Saturday and as they still had a key we called them on the off chance they might be able to help - and they quickly brought our key round to us!
Emily · 20 January 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Thank you so much for your feedback, glad we could help you when you locked yourselves out, have a great Christmas Regards Charlotte
★★★★★ 4/5
GoogleRating only, no written review.
Liana · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thankyou for your kind four/star review Liana. Regards, Kieran
★★★★★ 5/5
GoogleGood service and sold quickly
Christopher · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank you for the 5 stars and the feedback Regards Charlotte
★★★★★ 5/5
GoogleAbsolutely brilliant service from the team. Would highly recommend them. Extremely professional and fast.
Soniya · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
★★★★★ 5/5
GoogleVery pleased with the service provided by Reeds Rains. Professional service, and always kept us updated.
Luke · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank-you for your review Luke, It was a pleasure to find you a new tenant. I look forward to speaking with you again soon! Regards, Kieran
★★★★★ 4/5
GoogleEfficient and effective sales service and Reeds Rains continued to monitor transaction to completion despite slow progress from solicitors would recommend
Andrew · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank you so much for taking the time to leave your feedback. Kind Regards Charlotte
★★★★★ 5/5
GoogleVery friendly and approachable team. Keiran himself went above and beyond to help me. I would happily use them again if I needed to in the future.
Dani · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thanks so much for your kind words Dani. You know where we are if you need any help in the future. Kindest Regards, Kieran and the team
★★★★★ 5/5
GoogleAfter consultation with Kieran, we listed the property on a Friday.
Viewing on Saturday and tenant agreed on Tuesday (Monday was a bank holiday!)
The process has been painless and professional. All our queries have been promptly responded to.
Allan · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank-you so much for your kind words Allan. All the best to you both for your travels - Looking forward to seeing some pics when you return! Kindest Regards, Kieran and the team.
★★★★★ 5/5
GoogleI can't rate this company high enough. From the first visit from Craig to value my property, the excellent office staff who were always helpful to Heidi who guided the whole process through, staying in touch with both purchasers and vendor's solicitors the whole time until Exchange. Thank you.
Linda · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Many thanks for the feedback, absolute pleasure helping you with your house sale and purchase, I know Heidi was determined to get the move through. Enjoy those views!
★★★★★ 1/5
GoogleArrogant, elitist and time wasting staff who only engage in sales and negotiation via undue pressure. Specifically, this was an experience earlier in year, from making an offer to the subsequent negotiation to buy a home listed with this agent. Clearly they had no intention on selling to us, but made us go through the necessary steps to buy in order to increase the price for the preferred buyer. In other words, the chosen buyer had already been agreed by the vendor, but the agent used us to increase the rate from the primary buyer for their own gain, knowing full well we wouldn't have been in contention for purchase because we had already declared our upper budget. Having now dealt with agents in the B&NES and North Somerset area, these type of underhand tactics are rare. But not at Reeds Rains, where buyer deception seems actively encouraged.
Martin · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank you for taking the time to leave your feedback, although very disappointed to hear about your experience, as a business owner I always want to make sure my team give the best service, so that I can look into your feedback in more detail and discuss with my team, would you mind contacting me direct with the address of the property that you made an offer on, my email address is charlotte.emsley@reedsrains.co.uk
Kind Regards Charlotte
★★★★★ 5/5
GoogleIt was a particularly difficult time in my life, however dealing with Kieran and Sharon from Reeds Rains was a pure delight. They made the whole process as smooth as could possibly be. The house is a total joy, thank you Sharon and I couldn't praise them enough......
Nick · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thankyou so much for your kind review Nick. It was a pleasure to help you on your journey and we wish you all the best in your new home. Kindest Regards, Kieran
★★★★★ 5/5
GoogleI had a fantastic experience in buying my property through Reeds Rains and would like to thank Kieran, Valerie and Phoebe who I dealt with initially, but mostly Sharon who was wonderful in answering my queries, liaising with other parties, and keeping me updated throughout the whole process.
Penny · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Many thanks for the review, pleased all the team helped with your purchase and good luck in your new home. Thanks again Craig.
★★★★★ 5/5
GoogleI bought my flat through Reeds Rains and they were always very polite, friendly and helpful through the process even when I had to contact them over some matters after I had moved in.
They even sent me a lovely cake which was a nice touch and made my day!
Would recommend.
Jane · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Many thanks for the feedback, absolute pleasure helping you buy your apartment, glad you enjoyed the cake, Kind Regards Charlotte
★★★★★ 5/5
GoogleThankyou to the team at Reeds Rains for guiding me through the sale of our house. Kieran and Sharon did a great job of taking over from Rosanna when she retired and I achieved my aim of selling to a family rather than a developer, with a friendly “local” approach after my husband passed away. They were always friendly, helpful and considerate of my situation. Thankyou all and well done!
J · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thankyou for your kind review Mrs Phillips - It was an absolute pleasure to assist you with selling your house, and we wish you all the very best in your new home. Kindest Regards - Kieran, Sharon and the team.
★★★★★ 5/5
GoogleVery happy with this company. Kieran has worked so hard to make sure that everything ran smoothly. He kept me calm and did his very best to portray my home in a true and honest way. His friendly manner and professionalism ensured I trusted him. Highly recommend him personally and Reeds Rains
1 · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank you so much for taking the time to leave your feedback and the 5 star rating, Kieran will be pleased, Kind Regards Charlotte
★★★★★ 5/5
GoogleThis excellent and friendly sales team (Kieran, Phoebe and Sharon) at the Portishead branch found me my lovely new home and I am thrilled to have chosen this fab high street estate agent for my purchase. Their communications were excellent throughout - special thanks to Sharon for keeping me up to date on the process and being that friendly and reassuring voice on the end of the phone.
Melanie · 20 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thank you so much for your lovely review Melanie - We’re so pleased to have helped you find your perfect cottage and wish you all the very best there. Kieran, Phoebe, Sharon and The Reeds Rains Team
★★★★★ 5/5
GoogleExcellent service all the way . Always polite and helpful. Kept us in the loop. Worked hard to make the move happen. Highly recommend Reeds Rains
Charlotte · 9 January 2023 · Reeds Rains CEMB Portishead (58 High Street)
Agent replied · 20 January 2024
Thankyou so much for your review Regards Reeds Rains Portishead.
★★★★★ 5/5
GoogleRating only, no written review.
Shelby · 26 October 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Thank you for the 5 stars Shelby, much appreciated, Regards Charlotte
★★★★★ 4/5
GoogleRating only, no written review.
Ray · 26 October 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
We really appreciate you sharing your rating with us, Kind Regards Charlotte
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 26 October 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Thank you very much for the 5 stars, much appreciated Regards Charlotte
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