Trusted Agent profile
★★★★★
2,828 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,828 reviews on four platforms, rated 4.0 out of 5 overall.
757
Reviews on Google
All 4 offices
4
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,066
Reviews on Trustpilot
Business-wide
Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
Showing 757 reviews on Google only. Show every review
5/5
GoogleI could not have asked for more from an estate agent when selling my property. Kieran was always available to help and give advice when needed. The whole team were very professional and it was a pleasure dealing with them.
Thank you Caryl for using Reeds Rains to sell your property and for taking the time to leave my team great feedback and for the ⭐ ⭐ ⭐ ⭐ ⭐ Kind Regards Charlotte
5/5
GoogleThis excellent and friendly sales team (Kieran, Phoebe and Sharon) at the Portishead branch found me my lovely new home and I am thrilled to have chosen this fab high street estate agent for my purchase. Their communications were excellent throughout - special thanks to Sharon for keeping me up to date on the process and being that friendly and reassuring voice on the end of the phone.
Thank you so much for your lovely review Melanie - We’re so pleased to have helped you find your perfect cottage and wish you all the very best there. Kieran, Phoebe, Sharon and The Reeds Rains Team
5/5
GoogleWow! Kieran and Matt are amazing and have always been on hand to answer any questions I’ve had about my sale. Their approach to my situation has always been open and honest and that’s exactly what was needed. I couldn’t be happier with the experience I’ve had with Reeds Rains Portishead.
Thank you so much for the lovely feedback, it made Matt's and Kieran's day!!! Regards Charlotte
5/5
GoogleVery happy with Reeds Rains, from booking the viewing and the viewing itself, and then everything afterwards to getting the keys to the property. Very friendly and helpful agents, haven’t had any issues but i’m sure if there’s anything they’d resolve it. Would recommend using Reeds Rains.
Hi Thanzeel, Thank-you so much for your kind review. We hope you both enjoy your new home in Portishead! Regards, Kieran
5/5
GoogleSuch a warm welcome into the Reeds Rains family. They really went above and beyond from viewing to renting the perfect new home. The aftercare is ongoing and just as friendly from the first phone call. Very happy! 😊 …
Thank you so much for your kind review Sophia - We hope you’ve settled in well in your new home! Regards, Kieran
5/5
GoogleExcellent service from start to finish. Lovely staff. Thank you Kieran for the great photos you took! And thank you Charlotte for all the chasing of solicitors and for keeping them all on their toes! We got there in the end! Big thumbs up for Reeds Rains Estate Agents!
Thank you so much for your kind review Sharon - It’s been a pleasure to assist with the move, and we wish you all the very best. Regards - Kieran, Charlotte and the team
5/5
GoogleReeds Reins Portishead branch have been very helpful in answering my property related questions over the last few years. Kieran came to do a viewing recently, he was punctual and informative. I would have no hesitation in asking him / Reeds Reins to act as estate agent on my behalf in the future.
Thank you for your kind review Karen - It was a pleasure to meet with you and I am glad we have been able to help with your queries. I very much look forward to helping you move in the future. Regards, Kieran
5/5
GoogleTo the Staff at Reeds Rains. Thank you for looking after me for approximately 13 years!! When I decided to rent out my family home, 12 years ago, you found me great tenants. Kelly and Tina have done a great job in fully managing the property, dealing with any issues and repairs and also making sure government legislation for rented properties was complied with. A special mention to Dave, your maintenance man, who has taken the worry off my shoulders and dealt with problems brilliantly and efficiently. Everyone should have a Dave they can rely on!! Reeds Rains helped us find our dream home in Portishead 11 years ago, working hard to make sure we exchanged and completed in just over a month. Great job guys. I approached Reeds Rains to see if you could help me buy a small property on a buy to rent basis. You found a perfect little house in Portishead Marina. When I needed to find tenants in a very short time frame, you were there again for me, making the whole process easy, keeping me updated, working efficiently and quickly to find the best tenant for me. And finally, Kieran has recently sold my family home, within a week of it being on the market. You all worked hard to achieve this sale. Sharon has kept me informed on progress and answered all my question as they arose, whilst keeping a close eye on the progress of the sale. You have all worked really hard with professionalism and friendliness throughout all my time dealing with Reeds Rains. I shall definitely recommend Reeds Rains to anyone who wants a competent, thorough estate and letting agency.
Many thanks for the fantastic review, we look forward to looking after you for plenty more years to come!
5/5
Google. Would highly recommend Reed Rains and especially Heidi who kept us informed of the sale at all stages, excellent service
Thank you for your kind review Jo and the 5 stars, Heidi will be pleased. Regards Charlotte
5/5
GoogleSpecial mentions to Brooke, Heidi & Tina - from an offer accepted to completion we got the house sold in 10 weeks. Great work thanks all
Thanks Adam for the 5 star review, we are delighted that we got your house exchanged within 10 weeks Regards Charlotte
5/5
GoogleVery pleased with everyone at Reed rains clevedon sold my cottage on the first viewing Absolutely delighted with the response and keeping us informed about the process I would have no problem with Reed rains clevedon branch services again Really helpful in every way Many thanks Tony and lyn Cartledge
Thank you so much for your feedback and for choosing Reeds Rains to sell your lovely cottage Kind Regards Charlotte
5/5
GoogleMy expereince with Reeds Rains was very positive, being a first time renter in the UK with no history or credit record they were able to assist me and my family with securing a rental within 2 weeks of arriving in the UK. Tina was very professional and kept in contact with me throughout the process. Thank you Reeds for helping me and being professional and friendly.
Thank you so much for taking the time to leave your feedback, Tina was delighted with your comments, good luck in your new home Regards Charlotte
5/5
GoogleThe team at Reeds Rains provided a stress free and professional service from valuation to completion. Our flat was on the market for just over a week, the team secured the sale extremely quickly any were supportive and friendly throughout. Special thanks to Craig, Tina and Heidi who were always prompt with replies and updates!
Thank you Jemma for your kind feedback, the team will be pleased when they read your review, Kind Regards Charlotte
5/5
GoogleReeds Reins Portishead branch have been very helpful in answering my property related questions over the last few years. Kieran came to do a viewing recently, he was punctual and informative. I would have no hesitation in asking him / Reeds Reins to act as estate agent on my behalf in the future.
Thank you for your kind review Karen - It was a pleasure to meet with you and I am glad we have been able to help with your queries. I very much look forward to helping you move in the future. Regards, Kieran
5/5
GoogleSuch a warm welcome into the Reeds Rains family. They really went above and beyond from viewing to renting the perfect new home. The aftercare is ongoing and just as friendly from the first phone call. Very happy! 😊 …
Thank you so much for your kind review Sophia - We hope you’ve settled in well in your new home! Regards, Kieran
5/5
GoogleExcellent service from start to finish. Lovely staff. Thank you Kieran for the great photos you took! And thank you Charlotte for all the chasing of solicitors and for keeping them all on their toes! We got there in the end! Big thumbs up for Reeds Rains Estate Agents!
Thank you so much for your kind review Sharon - It’s been a pleasure to assist with the move, and we wish you all the very best. Regards - Kieran, Charlotte and the team
5/5
GoogleI’d like to extend our immense gratitude to all at Reeds Rains Portishead and Clevedon for being such a pleasure to deal with during our tenancy. Special mention to Kelly for dealing with property maintenance issues with such efficiency and professionalism.
Thank you Alex for your feedback, Kelly will be pleased when she reads this review and good luck in your new home
5/5
GoogleThank you to the team at Reeds Rains for their excellent service on our recent house move. They were helpful, efficient and friendly and did some very useful chasing when the process slowed down.
Hi Paul, many thanks for the feedback, best wishes in your new home, were all very jealous!
5/5
GoogleI needed to buy somewhere quick-style and Reeds Rains’ Matt Candow rose the the challenge!
Thank you so much Tim for your feedback, Matt was so pleased and also he loved the thank you card as well Kind Regards Charlotte
5/5
GoogleRecently had a valuation from Reed Rains was really impressed with the professionalism and knowledge. Very very helpful
Thank you for your kind review Heidi - it was a pleasure to be of assistance. Regards, Kieran
5/5
GoogleVery happy with Reeds Rains, from booking the viewing and the viewing itself, and then everything afterwards to getting the keys to the property. Very friendly and helpful agents, haven’t had any issues but i’m sure if there’s anything they’d resolve it. Would recommend using Reeds Rains.
Hi Thanzeel, Thank-you so much for your kind review. We hope you both enjoy your new home in Portishead! Regards, Kieran
5/5
GoogleExcellent service from Craig, Heidi and the Clevedon team. Kept us informed throughout the sale. Would 100% recommend.
Many thanks for the positive feedback, you know where we are if you ever need us again. Thanks again Craig.
5/5
GoogleExcellent experience with Reeds Rains. Very thorough with regards to Maintenance and step any step assistance with tenancy. Highly recommend.
Hi Matt, pleased to hear about your experience with finding a home to rent, best wishes in your new home. Thanks again Kelly
4/5
GoogleExcellent work from the whole team at RR Clevedon, they got my house sale over the line in tricky times (Q1 & 2 2023). Honest and straight talking, couldn't sing their praises more.
Congratulations! The whole team wish you all the best with your new venture, we really appreciate the feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reeds Rains CEMB and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 20222022 2 Gold across two branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
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Clevedon (5 The Triangle) has the most, with 2,268 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,077.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards, Clevedon won Gold. At EA Masters 2022 its branches won 2 Gold awards. The group and its branches have also won 1 other industry award since 2021.
