Trusted Agent profile Β· Derbyshire

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Redbrik reviews in Chesterfield and Sheffield

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

830 reviews across 2 offices and 3 platforms

www.redbrik.co.uk

Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

774

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

55

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

All 2 offices

Reviews may appear on more than one platform.

Our offices

Redbrik's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Redbrik office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Georgina Wood is our Asset Manager for the Lettings Team. We have dealt with Georgina for quite a few years. She is exceptionally helpful and supportive. She is always quick to respond by email or over the phone. We have no negative comments whatsoever. Georgina helped and supported us through a very difficult situation a few years ago. She was excellent. Thank you.

Susan Β· 24 September 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thank you for the lovely review Susan, we're so glad Georgina gave you the support you deserve.

5/5

Google

From the very first visit of the lovely Jacqueline to the efficiency of the sales team, we have experienced first class service and would not hesitate to recommend Redbrik, (indeed we have and one of our friends has used them too!). Special mention to Tracey Gurney who was so supportive and helpful throughout our, what turned out to be difficult, sale due to issues in our chain. We are both very grateful for our Redbrik experience. Dave & Sue

Sue Β· 24 September 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Hi Sue, thanks for the lovely review, we're glad you had a great experience!

1/5

Google

Rating only, no written review.

Tek Β· 22 July 2023 Β· Redbrik Crystal Peaks

1/5

Google

My experience with Ewe Move (Lettings) has unfortunately left a sour taste in my mouth for ever renting future properties again. When issues were raised, it took an unnessacery amount of time to be resolved (6+ months on some occasions). Some were never fixed in the 2 years we were at the property. It seemed unless it benefitted them in some way, we would always struggle to get quick responses. The offices are always closed, you never get through to the right person and have to put in so much effort to get anything done. Wouldnt reccomend πŸ™‚

Greg Β· 22 July 2023 Β· Redbrik Crystal Peaks

Agent replied Β· 22 July 2026

We appreciate your feedback, we always strive for the best in Customer Service. It's our aim to keep our clients happy. We understand you were a valued tenant customer for some time. We do find this review a little unfair as its a little out of our control as the letting agency, when damage is made to a property. We have to act on behalf of both parties. This is yourself and the Landlord. We unfortunately had many complaints from the management company regarding the noise from you a s a tenant, and Health and safety issues, regarding the sofa you had left in the corridor. Both of which are issues completely out of our hands. Unfortunately when a landlord gets a property back and notices that you had damaged the kitchen cabinets and left markings all over the walls, he has to repair this for the next tenant. All we ask is you leave the property as you found it. This unfortunately cost over Β£2300. This is what the Government scheme (The Tenancy Deposit Scheme) is for, and if you feel it unfair, it can be taken further with the government. This is put in place to protect you both and again is nothing to do with us as the agency. Also, we are always closed on a Sunday. Its a real shame that this review has ended up on our Google page, when in fact it was an issue with the landlord and yourself. If you would like to give me a call, I would appreciate the opportunity to chat this through with you. Kind regards, Malcolm White

5/5

Google

What an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.

J Β· 16 July 2023 Β· Redbrik Chesterfield

5/5

Google

So far so Good All going well! Keeping me up to speed. Cant expect anymore! Efficient in office.

Anne Β· 11 July 2023 Β· Redbrik Chesterfield

Agent replied Β· 11 July 2026

Thanks for your review.

4/5

Google

Rating only, no written review.

Kristi Β· 11 July 2023 Β· Redbrik Chesterfield

Agent replied Β· 11 July 2026

Thanks for your review

1/5

Google

Completely unorganised, sent people in without permission. Would definitely not recommend to anyone or use again.

Steve Β· 11 July 2023 Β· Redbrik Chesterfield

Agent replied Β· 11 July 2026

Hi Steve. This response is a year out of date, I can only apologise for that - we were not monitoring Google reviews at the time you posted this. I don't have any details, but I'm truly sorry we didn't live up to the standard you expected on this occasion.

5/5

Google

Rating only, no written review.

J Β· 11 July 2023 Β· Redbrik Chesterfield

Agent replied Β· 11 July 2026

Thankyou for your review.

5/5

Google

Whilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.

King Β· 29 June 2023 Β· Redbrik Chesterfield

Agent replied Β· 28 June 2024

We're so glad you had a great experience with us, thanks Oliver!

1/5

Google

I wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a Β£600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.

Bridie Β· 1 May 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Hi Bridie, we're sorry to read your review and would love to discuss further. Please feel free to give us a call on 0114 361 0140

5/5

Google

Whilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.

Oliver Β· 1 April 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

We're so glad you had a great experience with us, thanks Oliver!

5/5

Google

Always receive first class service from Redbrik. Wonderful team of professionals. Thoroughly recommended.

Sandeep Β· 1 April 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thank you for the fantastic review Sandeep!

5/5

Google

Whilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.

EP Β· 30 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 27 August 2023

We're so glad you had a great experience with us, thanks Oliver!

1/5

Google

Gave up, no one answers the phone.

Steve Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Hi Steve, please email us at sales@redbrik.co.uk and a member of the team will be in touch to assist you with your enquiry. Thank you.

5/5

Google

Helpful and supportive estate agent

Lilli’s Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for the great review!

3/5

Google

Ok, but really need to improve their communication as errors made and opportunities missed as a result

Allison Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Hi Allison, we are really disappointed to see your review and take all feedback from clients very seriously. As ever, we endeavoured to make your experience as smooth and transparent as possible and are sorry you did not feel this was the service you received. If you would like to discuss further, please do give us a call on 01246 563 060. Best wishes

5/5

Google

Amazing service yet again. Always helpful and there for advice. All staff friendly, professional and helpful. Used their services on numerous occasions and will return again.

Sheryl Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thank you for your lovely review Sheryl, we are always happy to help.

5/5

Google

Great team who were attentive and helpful from the very beginning of our tenancy

Lauren Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for such a lovely review Lauren!

5/5

Google

Great service and lovely staff, best realestate agent we had dealings with looking for a house.

Steve Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for the lovely review Steve!

5/5

Google

We have been with Redbrik, as a landlord, for a few years. Georgina and Abigail have always been very helpful, friendly and professional. Will would certainly use and recommend Redbrik again.

Barry Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for the great review Barry!

5/5

Google

Very organized agency, compared to my previous one, this is definitely luxury! They are so attentive to detail and are really organized. Will recommend their services to anyone and everyone! Well done Georgina and the entire team!

Vivienne Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for such a lovely review Vivienne!

5/5

Google

Really nice house and all staff at Redbrik at Chesterfield have been brilliant with dealing with any issues. Georgina in particular has been amazing, very easy to contact and is always lovely and approachable 😊 …

Rubie Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for such a great review, Rubie!

5/5

Google

Always receive first class service from Redbrik. Wonderful team of professionals. Thoroughly recommended.

Nisa Β· 18 March 2023 Β· Redbrik Chesterfield

Agent replied Β· 18 March 2026

Thank you for the fantastic review Sandeep!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Redbrik

How many reviews does Redbrik have?

Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. Company-wide Facebook reviews for Redbrik are counted once, not once per office.

Which Redbrik office has the most reviews?

Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.

Where are the Redbrik offices?

The two Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Sheffield: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.

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