Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
5/5
GoogleGeorgina Wood is our Asset Manager for the Lettings Team. We have dealt with Georgina for quite a few years. She is exceptionally helpful and supportive. She is always quick to respond by email or over the phone. We have no negative comments whatsoever. Georgina helped and supported us through a very difficult situation a few years ago. She was excellent. Thank you.
Susan Β· 24 September 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thank you for the lovely review Susan, we're so glad Georgina gave you the support you deserve.
β
β
β
β
β
5/5
GoogleFrom the very first visit of the lovely Jacqueline to the efficiency of the sales team, we have experienced first class service and would not hesitate to recommend Redbrik, (indeed we have and one of our friends has used them too!). Special mention to Tracey Gurney who was so supportive and helpful throughout our, what turned out to be difficult, sale due to issues in our chain. We are both very grateful for our Redbrik experience. Dave & Sue
Sue Β· 24 September 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Hi Sue, thanks for the lovely review, we're glad you had a great experience!
β
β
β
β
β
1/5
GoogleRating only, no written review.
Tek Β· 22 July 2023 Β· Redbrik Crystal Peaks
β
β
β
β
β
1/5
GoogleMy experience with Ewe Move (Lettings) has unfortunately left a sour taste in my mouth for ever renting future properties again.
When issues were raised, it took an unnessacery amount of time to be resolved (6+ months on some occasions). Some were never fixed in the 2 years we were at the property.
It seemed unless it benefitted them in some way, we would always struggle to get quick responses.
The offices are always closed, you never get through to the right person and have to put in so much effort to get anything done.
Wouldnt reccomend π
Greg Β· 22 July 2023 Β· Redbrik Crystal Peaks
Agent replied Β· 22 July 2026
We appreciate your feedback, we always strive for the best in Customer Service. It's our aim to keep our clients happy.
We understand you were a valued tenant customer for some time.
We do find this review a little unfair as its a little out of our control as the letting agency, when damage is made to a property. We have to act on behalf of both parties. This is yourself and the Landlord.
We unfortunately had many complaints from the management company regarding the noise from you a s a tenant, and Health and safety issues, regarding the sofa you had left in the corridor. Both of which are issues completely out of our hands.
Unfortunately when a landlord gets a property back and notices that you had damaged the kitchen cabinets and left markings all over the walls, he has to repair this for the next tenant. All we ask is you leave the property as you found it. This unfortunately cost over Β£2300.
This is what the Government scheme (The Tenancy Deposit Scheme) is for, and if you feel it unfair, it can be taken further with the government. This is put in place to protect you both and again is nothing to do with us as the agency.
Also, we are always closed on a Sunday.
Its a real shame that this review has ended up on our Google page, when in fact it was an issue with the landlord and yourself.
If you would like to give me a call, I would appreciate the opportunity to chat this through with you. Kind regards, Malcolm White
β
β
β
β
β
5/5
GoogleWhat an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
J Β· 16 July 2023 Β· Redbrik Chesterfield
β
β
β
β
β
5/5
GoogleSo far so Good All going well! Keeping me up to speed. Cant expect anymore! Efficient in office.
Anne Β· 11 July 2023 Β· Redbrik Chesterfield
Agent replied Β· 11 July 2026
Thanks for your review.
β
β
β
β
β
4/5
GoogleRating only, no written review.
Kristi Β· 11 July 2023 Β· Redbrik Chesterfield
Agent replied Β· 11 July 2026
Thanks for your review
β
β
β
β
β
1/5
GoogleCompletely unorganised, sent people in without permission. Would definitely not recommend to anyone or use again.
Steve Β· 11 July 2023 Β· Redbrik Chesterfield
Agent replied Β· 11 July 2026
Hi Steve. This response is a year out of date, I can only apologise for that - we were not monitoring Google reviews at the time you posted this. I don't have any details, but I'm truly sorry we didn't live up to the standard you expected on this occasion.
β
β
β
β
β
5/5
GoogleRating only, no written review.
J Β· 11 July 2023 Β· Redbrik Chesterfield
Agent replied Β· 11 July 2026
Thankyou for your review.
β
β
β
β
β
5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
King Β· 29 June 2023 Β· Redbrik Chesterfield
Agent replied Β· 28 June 2024
We're so glad you had a great experience with us, thanks Oliver!
β
β
β
β
β
1/5
GoogleI wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a Β£600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.
Bridie Β· 1 May 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Hi Bridie, we're sorry to read your review and would love to discuss further. Please feel free to give us a call on 0114 361 0140
β
β
β
β
β
5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
Oliver Β· 1 April 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
We're so glad you had a great experience with us, thanks Oliver!
β
β
β
β
β
5/5
GoogleAlways receive first class service from Redbrik. Wonderful team of professionals. Thoroughly recommended.
Sandeep Β· 1 April 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thank you for the fantastic review Sandeep!
β
β
β
β
β
5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
EP Β· 30 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 27 August 2023
We're so glad you had a great experience with us, thanks Oliver!
β
β
β
β
β
1/5
GoogleGave up, no one answers the phone.
Steve Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Hi Steve, please email us at sales@redbrik.co.uk and a member of the team will be in touch to assist you with your enquiry. Thank you.
β
β
β
β
β
5/5
GoogleHelpful and supportive estate agent
Lilliβs Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for the great review!
β
β
β
β
β
3/5
GoogleOk, but really need to improve their communication as errors made and opportunities missed as a result
Allison Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Hi Allison, we are really disappointed to see your review and take all feedback from clients very seriously. As ever, we endeavoured to make your experience as smooth and transparent as possible and are sorry you did not feel this was the service you received. If you would like to discuss further, please do give us a call on 01246 563 060. Best wishes
β
β
β
β
β
5/5
GoogleAmazing service yet again. Always helpful and there for advice. All staff friendly, professional and helpful. Used their services on numerous occasions and will return again.
Sheryl Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thank you for your lovely review Sheryl, we are always happy to help.
β
β
β
β
β
5/5
GoogleGreat team who were attentive and helpful from the very beginning of our tenancy
Lauren Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for such a lovely review Lauren!
β
β
β
β
β
5/5
GoogleGreat service and lovely staff, best realestate agent we had dealings with looking for a house.
Steve Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for the lovely review Steve!
β
β
β
β
β
5/5
GoogleWe have been with Redbrik, as a landlord, for a few years. Georgina and Abigail have always been very helpful, friendly and professional. Will would certainly use and recommend Redbrik again.
Barry Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for the great review Barry!
β
β
β
β
β
5/5
GoogleVery organized agency, compared to my previous one, this is definitely luxury! They are so attentive to detail and are really organized. Will recommend their services to anyone and everyone! Well done Georgina and the entire team!
Vivienne Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for such a lovely review Vivienne!
β
β
β
β
β
5/5
GoogleReally nice house and all staff at Redbrik at Chesterfield have been brilliant with dealing with any issues. Georgina in particular has been amazing, very easy to contact and is always lovely and approachable π β¦
Rubie Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 30 July 2023
Thanks for such a great review, Rubie!
β
β
β
β
β
5/5
GoogleAlways receive first class service from Redbrik. Wonderful team of professionals. Thoroughly recommended.
Nisa Β· 18 March 2023 Β· Redbrik Chesterfield
Agent replied Β· 18 March 2026
Thank you for the fantastic review Sandeep!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.