Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJake Mclean has been excellent throughout the sale of our property. He has always been on hand to answer our questions and has kept us updated throughout the process. I would 100% recommend using Red Brik's services if you are looking to sell a property in the Chesterfield area.
Arran · 15 March 2024 · Redbrik Chesterfield
Agent replied · 26 November 2023
This is great to hear, thank you for a lovely review Arran.
★★★★★ 5/5
GoogleLovely company, we had a great experience buying a home with Redbrik.
Chris · 24 December 2023 · Redbrik Chesterfield
★★★★★ 3/5
GoogleOverall they did enough but a lack of attention to details cost me money after a tenant caused damage. I can't recommend them but I understand Redbrik are the best of the bunch.
Robin · 27 October 2023 · Redbrik Chesterfield
Agent replied · 26 November 2023
Hi Robin,
Thank you for taking the time to review. We would love the opportunity to discuss this with you further, if you could please contact us on 0114 361 0140.
Thank you,
Abigail Wilks
Head of Lettings & Asset Management
★★★★★ 1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall.
Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal!
So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents.
My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Lyn · 27 October 2023 · Redbrik Chesterfield
Agent replied · 26 November 2023
Hi Lyn,
Thank you for taking your time to write a review.
The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us.
Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database.
Kind regards,
Thea Cox
thea.cox@redbrik.co.uk
★★★★★ 5/5
GoogleRedbrik were marketing the house we purchased. I just wanted to say all our interactions with them were helpful, supportive and professional. …
Margaret · 5 October 2023 · Redbrik Crystal Peaks
Agent replied · 30 July 2023
Thank you for such a lovely review, Margaret! We really appreciate you taking the time to let us know and are pleased Tracey provided such a fantastic service for you!
★★★★★ 5/5
GoogleAfter a horrible experience at the hands of Purple Bricks,Redbrick handled the sale of my house and I cannot fault the service I received. The promotion of my home was exceptional and resulted in a successful sale Viewings were carried out …
Martin · 5 October 2023 · Redbrik Crystal Peaks
Agent replied · 30 July 2023
Thanks for the great review Martin!
★★★★★ 5/5
GoogleHad a bit of a nightmare getting hold of landlord to resolve some issues when my rent came to an end. The property was managed by the landlord but Amy and Georgina were absolutely amazing at reassuring me and being very pro active to help …
Brennan · 5 October 2023 · Redbrik Crystal Peaks
Agent replied · 30 July 2023
Thanks for such a lovely review Brennan, we're glad the team were able to be such a help to you!
★★★★★ 5/5
GoogleA HUGE thank you to the Redbrik team at Crystal Peaks, but a special thank you must go toTom, Emily & June. I would highly recommend their services, they are incredibly well organised, very friendly and easy to work with. Going the extra …
Robert · 5 October 2023 · Redbrik Crystal Peaks
Agent replied · 29 October 2023
We're so pleased to hear you had a great experience using Redbrik, Robert. Thank you for the kind review!
★★★★★ 5/5
GoogleThank-you so much for a 5 Star service ! Friendly. Responsive. Professional.
I have been kindly looked after by Georgina Wood for the last 3 years and have found her to be incredibly engaging, caring and supportive, with transparency and professionalism.
Thank-You so much Georgina, it's really appreciated.
Kind Regards, Jason Cotton.
Men-Talk · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the great review Jason. We are glad Georgina has helped so much with making your moving process seamless.
★★★★★ 5/5
GoogleCurrently selling my property with Redbrik. Has only been on the market afew weeks and a offer has been accepted. From the beginning until now everything has been handled so professionally and the staff are so helpful and friendly. Siobhan has always kept me updated and was a pleasure to deal with. Fantastic work and would definitely recommend to anyone buying selling or letting
Gemma · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thanks for the great review, Gemma!
★★★★★ 5/5
GoogleSophie, Ross and the team at redbrik were all amazing. The communication throughout the sale of our house was continuous and the process was smooth and professional. I highly recommend their service and their choice of solicitors too. Rachel of Taylor Emmet solicitors was proactive and continued to update us with the progress of the sale and also chased all of the other solicitors involved.
Katy · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Katy, thank you for the review. We are glad you had a great experience with us.
★★★★★ 5/5
GoogleHaving visiting the Chesterfield branch I was so impressed with the politeness and the professionally friendly staff ! Even the staff who were not dealing with me greeted me! I would also like to thank Georgina who as gone above and beyond to help with matters !
A big thank you to all at REDBRIK
Joanne · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for taking the time to leave such a lovely review Joanne!
★★★★★ 1/5
GoogleTreated poorly .
I offered and had my offer accepted on a house through Redbricks.
I was asked to pay £595 and sign an exclusivity contract to tie me into the sale. I happily paid and signed to get the house.
I was told that from that point on “ Redbrick” would not allow further viewings or marketing. !
Little did I know that two weeks and two days later , I was informed that the property had a better offer !
I thought I had exclusivity !
I just got a refund of the money £595 . Which is still waiting to be credited back to my card.
Why pay the money !
Why offer me exclusivity and then with draw it.
Very shabby
Andrew · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Andrew, we're very sorry to read this review and take your feedback very seriously. Please give us a call on 01246 563 060 if you would like to discuss this further
★★★★★ 4/5
GoogleThe professional service and advice provided by Tracey was excellent and if it wasn't for her help and support we would have seriously struggled to complete the process after a very difficult set back. We have really appreciated all her hard work and efforts throughout. Outstanding member of staff.
It would have been 5 stars based on Tracey alone.
Sylvana · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleRedbrik Chesterfield have been a wonderful estate agent for us. They managed our rental property for 3 years and were a pleasure to work with throughout. From our first interaction with them to rent the house, right through to us leaving the property this year, they have been lovely :) Our manager, Georgina, is very friendly, kind and helpful and it's actually good to see her every 6 months for our property inspection haha! Redbrik are prompt to respond to any maintenance issues, and are easy to get in contact with. As a rental agent, I highly recommend them :)
Gemma · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you Gemma!
★★★★★ 5/5
GoogleAs a Landlord I have found Redbrik Estate Agents to be a great help.
Nowadays the law often seems to be on the side of the tenant but Redbrik offer much help and guidance for the landlord also and I feel that my property is safe in their hands.
Georgina who manages my property is professional and friendly and a pleasure to correspond with, always replying to any questions or problems I have very quickly.
If you have a property to let Redbrik will help you find a suitable tenant and therefore a certain peace of mind about who is occupying it. This to me is worth a lot because it can save so much expense and disruption in the future.
Highly recommended Estate Agents!
Debra · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thanks for such a lovely review Debra!
★★★★★ 5/5
GoogleI’ve been using Redbrik for more than a year now and it’s all going well. Georgina Wood has always provided me with great and fast customer service. Always up to help and answer my questions.
I’m ending my tenancy with them and appreciate the support so far.
Barbara · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the review Barbara and good luck with your next move!
★★★★★ 5/5
GoogleWe found Redbrik to be excellent in dealing with the sale of our property from the initial contact with Jaqueline the final negotiations on price with I believe was Jess who was in contact with us and purchasers well after hours, then Louise who kept us informed after the sale was agreed. Plus all the others who made appointments etc. The fact we completed the sale details etc before marketing the property meant things went as smoothly as any sale can. We will use them again
Joan · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
We're so pleased to hear you had a smooth sale, Joan! Thank you for the review
★★★★★ 5/5
GoogleHad a great experience selling my house with Redbrik. Every member of the team right from the initial visit through to completion were extremely professional, responsive and lovely to deal with. Emi, Liz, Ross and Josh all made the challenging process of moving easier and more enjoyable. And so I have no hesitation in recommending them.Thanks to you all!
Rebecca · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleWe rented a property for 2 years through Redbrik and can’t fault their professionalism. Georgina managed our tenancy from the start and was very helpful when communicating between us and the landlord, which wasn’t always an easy job. We felt as though she listened and took our concerns seriously. I would recommend their services to any tenants, as they are fair and approachable. Thank you Georgina for making our move out experience easy and stress free!
Demi · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the great review Demi, we're so glad you had a stress free experience
★★★★★ 5/5
GoogleVery professional, kept me informed of the progress at every step. Gave advice when needed. Excellent communication.
Every member of staff made the whole process flow smoothly. We used the solicitor they recommended, again very impressed with them and their communication.
We mainly dealt with Jessica and Ross and would not hesitate to recommend or use Redbrik again.
Thank you for what could have been a difficult time made very easy.
Fiona · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the great review Fiona, we're so glad to have made this experience easy for you!
★★★★★ 5/5
GoogleSuper service
All the staff are friendly and helpful with Georgina dealing with my account and I cannot fault her attention to making things happen a true star in the industry
Trusted and professional
Thanks
Wayne · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleFor the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.
Savvy · 24 September 2023 · Redbrik Chesterfield
★★★★★ 1/5
GoogleWe have been renting with redbrik for the last 18 months. Mainly our experience has been good but that's because we didn't have any issues with the property.
Lately we've had some minor problems and had to contact redbrik. Georgina is the person who deals with us but I use the term deal with loosely. She never calls back when she says she will and is constantly busy doing something else
We have called on multiple occasions over the last 3 months and always get promised a call back which never happens. We have tried speaking to other members of staff but they are all as incompetent as Georgina so don't call back either
Scott · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Scott, we're very sorry to read this review and take your feedback very seriously. Please give us a call on 01246 563 060 if you would like to discuss this further
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