5/5
Rating only, no written review.
Agent replied Β· 30 July 2023
Thanks for the 5-star review Sharon!

Trusted Agent profile Β· Derbyshire
Verified
β β β β β
830 reviews across 2 offices and 3 platforms
Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.
Redbrik's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for the 5-star review Sharon!
1/5
We unfortunately didn't have a great experience of Redbrik as buyers. The most telling example was when we had an offer in on a property. The Agent rang me around 9am to let me know someone else had offered on it and would we increase our offer. As my husband was at work I said I would need to discuss with him and get back to her if that was ok. She said of course and that she would be there until 5pm for us to get back to her. At 3pm, on checking Zoopla, the property showed up as sold. When my husband rang to enquire what had happened as we had been given time to respond until the end of the day, he was told that someone would get back to him... and they never did. Prior to this we had been involved in a Best and Finals on a Redbrik property which wasn't handled nicely at all. It came across that with the crazy housing market during the pandemic, Redbrik didn't feel the need to make any effort with buyers - they were probably great if you were selling though! It got to the point where we tried our best to avoid properties being sold by them, and thankfully the house we eventually purchased was with a different agent. Sorry for the poor review but really not a great experience for us.
Hi Holly, thank you for taking the time to review the experience you had this year. I am the Chesterfield Area Manager for Redbrik and have tried to get in touch with you to discuss the feedback further so I can understand if there can be any changes to our process to better help and advise buyers. As you stated the market for buyers is incredibly tough and we are dealing with high volumes of offers per property. When higher offers were received you were given the opportunity to increase but needed time to consider. The emails and call logs show we did try to contact you again before the end of the day and as we did not hear from you, the sale was agreed. Unfortunately, you along with many others were unsuccessful on this occasion with many offers exceeding even our expectations. In the recent email to you, we said if you are still looking for a property then please do not hesitate to get in touch with me personally to discuss your requirements and I will endeavour to give you honest and friendly support during the process. If you have already purchased a property we wish you all the best in your new home this Christmas and hope to be able to help you in your property journey in the future. Best wishes Jessica Risorto
5/5
As as current tenant renting through Redbrik, I just wanted to express my thanks to the letting's team and in particular Georgina for all her hardwork! When the property has needed any repairs or attention the team at Redbrik are organised, caring and dedicated to what they do. The communication is effective and responsive and most of all just really pleasant :) Renting as a family can at times be difficult but I have always been made to feel at home in the property and look forward to many more happy years! well done to the entire team at Redbrik!
Thanks for such a lovely review Nicola! We are glad you are happy in your home and that we have been able to assist with this.
5/5
Estate agents get bad press all the time. Redbrik are turning things around in the most positive way. My wife has just sold her Mum's property with Redbrik. From valuation by Emma, to showing the property, to completion by Laura and Kelly I can honestly say we have been very impressed by the professionalism, excellent communication and efficiency of the Redbrik team. Highly recommended.
Thanks for the lovely review David!
5/5
My thanks to all at Redbrik for you helpful and efficient service in the sale of my property. In particular, Jacqueline, Liz, Ellice and Jessica who could not have done more to achieve a successful sale. I would not hesitate in recommending Redbrik to anyone. Their service is fantastic and reasonably priced. Redbrick will be my first port of call in future.
Thanks for the lovely review Brian!
5/5
Thanks to the team at Redbrik Chesterfield for handling the sale of our house, which was completed recently. Emi, Ross, Andy and Rebecca dealt with everything professionally from start to finish. They were friendly, approachable and always available to answer our questions. Emi, in particular, made what was a very daunting process for us run very smoothly. Thanks again to you all.
Thanks for such a lovely review Lance!
1/5
This is currently our 4th house so not new to the Estate Agent experience, but this one was not great! Do not pay upfront, less stressful if you just burn the Β£495. Communication was poor and inconsistent; not all staff coming up with same version of information. Only used them as they sold the property in 2019. Wouldn't use again.
Hi John. We are really disappointed to see your review and take all feedback from clients very seriously. As ever, we endeavoured to make your sale as smooth and transparent as possible and are sorry you did not feel this was the service you received. If you would like to discuss further, please do give us a call on 01246 563 060. Best wishes, Emi - Chesterfield Assistant Manager
5/5
On our recent house purchase with Redbrick we have received outstanding service, they have kept things moving with the solicitors and given us so much support through what was a very stressful move towards the end. This is the second time we have purchased through redbrick and the service has been great on both occasions. Thanks so much, we hope to either sell or buy with you again, when we can face moving again! :)
Thanks for the great review Alison! We look forward to helping you through your next move when the time comes!
1/5
registered with them for notifications and they don't send them. have to keep checking daily. poor service for prospective customers
5/5
I don't believe in luck, I believe in trust and understanding, I've been with Mrs SHEILA BRATTON for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mrs SHEILA BRATTON is not an easy task and my advice for you all is to come over and join her. Contact her email: sheilabratton354@gmail.com WhatsApp: +1(510)224-4372
5/5
Redbrik have brought me to completion of my house sale with professionalism, diplomacy, excellent communication, tenacity and whilst keeping the personal touch. It wasnβt smooth sailingβ¦I doubt it is for anyone at the moment, with the volatility of the current property marketβ¦.so you need people with the right skills, good communication and great experience in your corner. The specialist staff responsible for different aspects of the sale are crucial. Redbrik provide this no question. They are leaders in their field. I am certain that without them I would not have been as successful. I personally found it very efficient to choose to have the link through them straight to Banner Jones. This certainly removes some of the issues re communication and speeds the process.
Thank you for the great review Lorna, we're so glad you had a great experience with us.
5/5
I had a great time working with all of the team, very knowledgeable and do the upmost for all of their clients, would recommend to anyone π β¦
Hi Jodie, it was a pleasure working with you and always with a sense of humour! One of the best letting agents in Salisbury! Shame you follow Exeter for rugby of course! Better luck next season! :-)
5/5
Ewe move did exactly what it says on the tin and worked to get a buyer in place and keep them interested. All staff were accessible, courteous and knowledgeable. The price attained was exactly what they had estimated at the start. No false or exaggerated figures! The only criticism and advise for others is not to use their suggested solicitors, but find your own! You would probably get a swifter and more interested service. However, the progress chasers that were used through them (ASAPT, I think) were excellent.
Thank you Frances for your very generous 5 star review, the team is thrilled that you're happy with our service. Please don't hesitate to contact us again in the future if needs be. All the best.
5/5
Rating only, no written review.
Thank you for the 5 star review Ram, and you kind words that you emailed re our Lettings team in Salisbury. I would like to take this opportunity to say that the service from Rachael and the team took the ownership of our rental property. She understands the need of both side tenants and house owner; and very quick to response when needed - Extremely happy with the service she is providing! Please convey our thanks to her and the Team.
5/5
True professionals. There isn't any questions without answers. Easy way to contact by mail or text message and fast reply. They really suit me. Thank you Harvey Banger&Janie (Salisbury office) for making my searching and viewing easy.
Thank you Ania for your very kind review. Please don't hesitate to contact us again in the future if needs be. All the best.
1/5
We unfortunately didn't have a great experience of Redbrik as buyers. The most telling example was when we had an offer in on a property. The Agent rang me around 9am to let me know someone else had offered on it and would we increase our offer. As my husband was at work I said I would need to discuss with him and get back to her if that was ok. She said of course and that she would be there until 5pm for us to get back to her. At 3pm, on checking Zoopla, the property showed up as sold. When my husband rang to enquire what had happened as we had been given time to respond until the end of the day, he was told that someone would get back to him... and they never did. Prior to this we had been involved in a Best and Finals on a Redbrik property which wasn't handled nicely at all. It came across that with the crazy housing market during the pandemic, Redbrik didn't feel the need to make any effort with buyers - they were probably great if you were selling though! It got to the point where we tried our best to avoid properties being sold by them, and thankfully the house we eventually purchased was with a different agent. Sorry for the poor review but really not a great experience for us.NegativeProfessionalism
Hi Holly, thank you for taking the time to review the experience you had this year. I am the Chesterfield Area Manager for Redbrik and have tried to get in touch with you to discuss the feedback further so I can understand if there can be any changes to our process to better help and advise buyers. As you stated the market for buyers is incredibly tough and we are dealing with high volumes of offers per property. When higher offers were received you were given the opportunity to increase but needed time to consider. The emails and call logs show we did try to contact you again before the end of the day and as we did not hear from you, the sale was agreed. Unfortunately, you along with many others were unsuccessful on this occasion with many offers exceeding even our expectations. In the recent email to you, we said if you are still looking for a property then please do not hesitate to get in touch with me personally to discuss your requirements and I will endeavour to give you honest and friendly support during the process. If you have already purchased a property we wish you all the best in your new home this Christmas and hope to be able to help you in your property journey in the future. Best wishes Jessica Risorto
5/5
We are currently looking to buy our first home & we literally pray every home is under Redbrik, nothing short of the best. Every-time we have viewed a house with yourselves everyone is just super lovely & progressional, from the teams over the phone to the agents we meet to view properties. We literally have nothing but good things to say about Redbrik & we really hope we buy our first home with yourselves. We have dealt with some rude agents from other estate agencies and they do not compare to Redbrik or would ever even achieve your standard. I just thought you deserve to know that youβre all fab & we would recommend you to anyone! Thank you for your help so far & we really, really do hope we buy our first home with you guys β₯οΈ
Thank you so much for the kind review Cara, weβre so glad to hear youβve had a great experience with Redbrik, it means a lot to us. Have a fab weekend in the sun βοΈ π
5/5
It was lovely working with Janet from Redbrik for our house move, she always responded to my messages and liaised well with the other parties involved. I'd definitely recommend, thank you!
Thank you for the kind review Debra.
5/5
Great experience purchasing our first home through Redbrik Chesterfield. Janet and the team were professional, helpful, and always willing to help.
Thank you for the lovely review Fiona!
5/5
Rating only, no written review.
Thank you for the great review.
5/5
Rating only, no written review.
Thank you for 5* review.
4/5
Rating only, no written review.
Thank you for the review!
5/5
Excellent service from valuation to completion.
Thank you for the kind review Christine.
5/5
Redbrick very professional estate agents highly recommend.
Thanks for the 5 star review, Alison!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.
The two Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.