5/5
Tom H was very helpful the other day

Trusted Agent profile · West Midlands and Nottinghamshire
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★★★★★
1,764 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,764 reviews on 1 platform, rated 4.0 out of 5 overall.
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Purple Frog Property's three offices, most reviewed first. Each has its own page.
Showing 1,764 reviews on Google only. Show every review
5/5
Tom H was very helpful the other day
5/5
I would like to share my experience here about the viewing at St Mary’s court, Lace market. Viewing was conducted by Nathan, who is highly professional and responsible. I had very hassle free experience with him. He clearly answered my all the questions about that property. The property is very well maintained by the team, I loved that. I am looking forward to move here soon. Thank you so very much Nathan. Many thanks Sneha
5/5
Tom H was very helpful!
5/5
Tom H was great today!
5/5
Had a viewing with Tom H today, he was very helpful
Thank you Denisa! Patrick
5/5
Rob was extremely helpful and informative with quick replies that helped me secure a flat immediately!
Thanks so much for your review Anne-Marie! Patrick
1/5
I genuinely pray on the downfall of this company daily. I can never forgive them for the shoddy service received from them during my second year of university. The house was handed to us in a terrible condition, and this was after us being told that it was being extensively cleaned. For he better part if 6 months we constantly asked for the house to be cleaned until they eventually told us to do it ourselves and they’d reimburse us for the products used. The toilet facilities were dreadful with both having problems with pressure and heat, the boi constantly broke down and wasn't replaced until a month before we moved out. The kitchen was dirty, grimy and mouldy from the day we moved in, the bedrooms were dusty and unclean, I could carry on for hours. To top it off when it was time for us to claim back our deposits they charged us a hefty cleaning fee for the mess we had ‘apparently’ caused to the property however we had photo evidence that we hadn’t added any mess to the property from the day we moved into it. I now now the people that live at the property and they were also handed over the property with it being unclean and dirty, so I don’ thing they’ve ever cleaned it. TL,DR: I would genuinely recommend a homeless shelter instead of trying to rent from these people, poor service, poor maintenance, terrible management of their properties.
5/5
Excellent service from Tom Maitland - Kept us apprised of progress including swift completion of all documentation. Always responded to emails and phone calls promptly. Big thanks from us
1/5
Trash service place was unclean
Hi there, please get in touch with me at patrick@purplefrogproperty.com to see if I can help. Patrick
5/5
I am very happy with the service I received. I absolutely love the house, and Isaac is incredibly friendly. Whenever I have any questions or doubts, he is always attentive and ready to assist me. Highly recommended!
5/5
Isaac was absolutely amazing. Kind, helpful and made the viewing very exciting!
5/5
Nathan was extremely approachable and friendly, quick to offer answers and help with any queries and concerns we had about the viewing. He was professional and accommodating and I’d definitely recommend the company to friends in the future!
5/5
Aaron is amazing !
5/5
Arran was great - thank you!
5/5
The lady who showed us around the properties called Charlie was so lovely and helpful.
1/5
Booked us for a viewing and when we got there, they told us to go to the agency instead where they proceeded to tell us the house we wanted to view was already booked for the year.
5/5
Charlie was very professional in helping me and my friends find a suitable house! she answered any questions we had with great depth, and was informative in each house viewing we had with her! we all had a good experience
5/5
My friends and I have been viewing many accommodations and they felt half-effort/less informative. After a viewing with Charlie, we were really impressed with the place! She was very informative and incredibly friendly which made us feel comfortable enough to ask our pressing concerns.
5/5
Georgia is absolutely lovely!!! 10/10 would recommend ❤️
5/5
Lived in one of their offered properties for 6 months and I had to move out because of personal reasons and the staff gave me the support that I needed. Even when I was staying at their property, whenever there was a problem they would try and solve it as soon as possible.
2/5
The most unfriendly letting agency in Birmingham.
Hi Vivek, I'm sorry to hear that you've not had a great experience. Please get in touch with me and I'll see if I can help, thanks Patrick (patrick@purplefrogproperty.com)
5/5
Tom H was very helpful today ! 🥳 …
5/5
Aaron was brilliant, super helpful and easy going! Also great to have insight from a fellow purple bricks resident!
5/5
I had a fantastic experience arranging property rental with Rob at purple frog property. He was professional, friendly, and very helpful from start to finish. Rob listened, and was quick to respond to emails, and made the whole process smooth and stress-free. Everything was handled swiftly and clearly. Would absolutely recommend, couldn’t have asked for better service
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Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
The three Purple Frog Property offices, by town: