5/5
Agent was very well informed and clear with all details

Trusted Agent profile · West Midlands and Nottinghamshire
Verified
★★★★★
1,756 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,756 reviews on 1 platform, rated 4.0 out of 5 overall.
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Purple Frog Property's three offices, most reviewed first. Each has its own page.
Showing 1,756 reviews on Google only. Show every review
5/5
Agent was very well informed and clear with all details
5/5
Had a great property viewing with Nathan, professional, informative, and very approachable. Made the whole process smooth and comfortable. Highly recommend!
5/5
Rating only, no written review.
5/5
I’ve worked with Purple Frog for a few years now. In particular I’ve found Alison B. to be professional, friendly and well organised. She’s a pleasure to work with and I can’t recommend them enough.
1/5
Business are currently holding property deposit - despite property being left in pristine condition (only query was shower head (limescale!)) but otherwise property was deemed perfect on departure. Numerous emails and calls business have not been returned,
5/5
Finding and getting to rent this house was absolutely no stress at all because of Isaac we where glad to have him help us find our home in Bristol many thanks to him kind regards -Leon angel
5/5
Isaac was super helpful and friendly on the viewing and has been very communicative. Thanks!!
5/5
Issac was great helping us with our first house
5/5
Ollie was an absolutely fantastic lettings agent
5/5
Responsive team, and Ollie was one of the most helpful agents I've ever had the pleasure of dealing with. I wouldn't hesitate to contact them again for future tenancies.
1/5
Rating only, no written review.
1/5
The worst living experience I have ever had. Wouldn’t recommend it to my dog mate. Promise’s were made by the estate agents and landlord's. My landlord even blocked my number when I explained to her that the other housemates were messy and she just assumed it was the whole house contributing. I literally showed her messages from the group chat of my housemates and videos/photos and she just brushed of it.
5/5
Issac has been really great, he was so helpful with the paperwork, clearly answered all my questions and contacted the landlord with a query I had immediately after our call.
5/5
Our consultant Tom Maitland was so helpful made the process of moving in really simple and easy!
5/5
Purple frog has helped me to find my dream accommodation, and Nathan was a huge help to accommodate my specific requirements
1/5
They were very manipulating. They lied. They pressured me into renting an apartment that was advertised incorrectly when we asked they didn’t tell us at first and they did not refund me the holding deposit that we paid. Avoid at all costs.
4/5
I had a great experience with Isaac, who showed us two properties. He took us to every room in the houses, explained everything to us, solve our doubts and was really kind.
5/5
Lovely experience, wonderful customer service from staff (Isaac)
5/5
The house viewing was lovely by Isaac Thanks, Isaac Purple Frog
5/5
Amazing service with Issac, from the beginning all the way through to the end
5/5
Isaac have been excellent and professional in handling my process.
5/5
Isaac was the one who showed me the property he’s a really nice guy! He explained everything clearly and patiently. I really appreciated his professionalism and friendly attitude. Great experience overall!
1/5
Would give zero stars if I could. We had an absolutely dreadful experience with Purple Frog as our estate agents and property managers in 2022/23! Hardly ever replied, shop never open, calls always directed Birmingham. If you are a student, steer clear!
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
The three Purple Frog Property offices, by town:
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