5/5
GoogleBECKIE - was really useful over email in during confusing times and helped us to organise ongoing processes in our contract
Trusted Agent profile · West Midlands and Nottinghamshire
Verified
Purple Frog Property estate agents in Birmingham, Bristol and Nottingham
★★★★★
1,788 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,788 reviews on 1 platform, rated 4.0 out of 5 overall.
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW762 reviews · 762 on Google (4.4)5 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS562 reviews · 562 on Google (3.7)1 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ466 reviews · 466 on Google (3.7)49 in the last 90 days
Reviews on Google
Showing 1,788 reviews on Google only. Show every review
Google5/5
GoogleJust got a house sorted in Notts for next year. Process was made extremely easy thanks to Dan, who is extremely helpful and informative.
5/5
GoogleBeckie was very helpful in getting my deposit back to me.
1/5
GoogleRating only, no written review.
1/5
GoogleFrom someone who has now gone through the process of 3 years of student accommodation, about to start my fourth I would urge all students to stay away. The set up process is fine but once you move in they effectively ignore you whenever there is an issue (including weeks without hot water) and don’t warn you when they are sending staff round (including a window cleaner at 7:30 in the morning cleaning the windows that look into everyone’s bedrooms while they are asleep) and on top of that a contract which clearly stated included bills with multiple washing machines was quickly changed to have one circuit washing machine between around 60 people in the building. Not only is it always being used, but it costs around £10 a week per person now
Agent replied
Hi Sam, I can't find your details on our system, I'd be happy to discuss your concerns with you though, you can reach me at patrick@purplefrogproperty.com, or 07817 793 828.
3/5
GoogleRating only, no written review.
Agent replied
Thanks for your feedback. All the best Patrick
2/5
GoogleThis year me and my friends rented a student house from Purple Frog. At the beginning of the academic year, the house was not in an acceptable condition. There were several issues, too many to list here but included large amounts of rubbish both outside and inside and even live exposed wires from uncased plug sockets, which was all extremely concerning to see upon arrival. Although, when Hayley Sheridan took over management of our property, she was very quick to respond to any issues and aid in rectifying the aforementioned problems. Although the property was in a disgraceful state, she has definitely helped in fixing as many as issues possible and as quickly as possible. Hayley has been nothing but helpful, which was extremely appreciated. However, although these fixes did help, very few of them were permanent changes and there are either unresolved issues or ones that have recurred from previous 'fixes'.
3/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleWonderful customer service, had no trouble arranging a viewing
5/5
GoogleLauren Philips was very nice and friendly to me and she answered my questions gracefully
4/5
GoogleBeckie was very responsive and helpful in our interactions, overall my experience was smooth and relatively hassle free.
5/5
GoogleThe people are chill, and the process was quick and easy. One of the employees, Beckie, guided me through each step so setting up everything was hassle free. Great service
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
1/5
GooglePoor service non-international student friendly at all.
5/5
GoogleBeckie dealt with my novation well and quickly
5/5
GoogleLiddie was very nice, did the work needed and provided explainations when needed
5/5
GoogleRating only, no written review.
5/5
GoogleQuick, friendly service from Beckie.
1/5
GoogleTried to book viewings from them and the experience was horrible. Wasted hours calling them and still did't get the viewing booked.
Agent replied
Hi Kuma, sorry you've been frustrated. I'd like to help make sure you can find the right property for you; please email me (patrick@purplefrogproperty.com) and I'll help you find your next home. Patrick.
5/5
GoogleAbbey was lovely and helpful and answered all our questions!
5/5
GoogleAbbey was great and was thoroughly helpful in helping me find a new accommodation for next year :) definitely would recommend Purple Frog for people looking for accommodations
5/5
GoogleAbbey was such a lovely person who helped us greatly around the house viewing. Thank You Abbey :)
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Questions about Purple Frog Property
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 562.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
