5/5
GoogleEven though I was a bit late on viewing and the documentation of the property. Team purple Frog worked between Nottingham and Birmingham to get my paper works upto date and my keys on time. Thank you guys for your selfless assistance.
Trusted Agent profile · West Midlands and Nottinghamshire
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Purple Frog Property estate agents in Birmingham, Bristol and Nottingham
★★★★★
1,756 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,756 reviews on 1 platform, rated 4.0 out of 5 overall.
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Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW762 reviews · 762 on Google (4.4)5 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS538 reviews · 538 on Google (3.7)0 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ458 reviews · 458 on Google (3.7)46 in the last 90 days
Reviews on Google
Showing 1,756 reviews on Google only. Show every review
Google5/5
GoogleI had a great, hassle free, and friendly experience with Purple Frog. They were polite when I spoke to representatives on the phone, no small or big task was too much to ask when viewing properties, booking viewings and all that comes with using their services. A particular mention has to go to Nathan. I was impressed by his professionalism, friendliness, and knowledge about properties and the wider Nottingham area. He was really accommodating, went out of his way to assist and provided a great service. If your experience with Purple Frog is anything close to mine you’ll have a really pleasant time when dealing with them! All the best of luck to all those that work hard there :)).
5/5
GoogleThey were doing great job
Agent replied · 13 April 2026
Thanks Ramya! 😁 …
4/5
GoogleEllie gave us a tour, she was v helpful
5/5
GoogleAmazing customer service with Ellie through out all of the viewings
5/5
GoogleEllie did our tour and she was very nice and helpful
5/5
GoogleEllie was very approachable and helpful in guiding us through the houses and in answering all the questions we had.
5/5
GoogleWe were provided a tour by Ellie, she answered all of our questions well and we were provided with full tours of both properties.
5/5
GoogleGeorgia was a very good host and very friendly
5/5
GoogleVery friendly and helpful
5/5
GoogleFreddie did the good tour
5/5
GoogleFreddie did the good tour!
5/5
GoogleHad good house tours with Freddie today!
5/5
GoogleGeorgia was a very friendly and very accommodating as we were late. Extremely informative and Knowledgeable on houses we viewed.
5/5
GoogleCharlie was great showing me around the 54 George St properties! She was very helpful in answering my questions and I look forward to moving in! Thank you
5/5
GoogleRating only, no written review.
5/5
Googleafter a bad experience with oakmans, my friend told me about this agency. and it’s by far the best agency for student housing. micheal the property manager showed so much care and concern for us as students. he did his best to get us a fair price on the property. and it felt amazing having someone like him by our side who genuinely cares for his customers. After securing the property i can’t express how grateful i am for this agency. highly highly recommend
5/5
GoogleGenuinely the best experience I've had with an estate agent! Booking viewings was very easy, and I received all the information I could need in plenty of time before the house viewings. Charlie showed me around the houses and she was super helpful and friendly, I can't thank her enough for her fantastic help! She turned up with all the information I could need, and the pictures and videos represented the house very accurately! Very impressed and thank you for your help Charlie!
5/5
Googlevery good customer service from isaac jefferis. really helpful and answers emails very quickly!
5/5
GoogleIsaac Jefferis was extremely helpful and professional throughout the entire tenancy setup process. He made everything smooth and stress-free, answering all my questions clearly and quickly. Really appreciate his support. Highly recommend working with him!
5/5
GoogleI had a wonderful experience with Purple Frog in Bristol while looking for a house. The team was really helpful and supportive throughout the process. I went for a viewing and everything was well-organized, it was a lovely and smooth experience. Thank you for making it easier to find a place!
1/5
GoogleFrom start to finish, this was by far the most disappointing and frustrating experience I have ever had with an estate agency. Upon moving into the property, it was immediately clear that it had not been cleaned following the departure of previous tenants, despite the lies told to us by those at Purple Frog. The house was left in an extremely poor state, with rubbish, mould, and multiple areas of disrepair. Throughout our tenancy, there was a consistent lack of urgency and professionalism from staff, particularly from Michael. This became even more evident during the move-out process, which was unnecessarily prolonged and stressful. Despite repeated calls and emails from all four tenants over a two-month period, our attempts at communication were largely ignored. Ultimately, our deposits were only returned after persistent chasing, and even then it was done reluctantly. If possible, I would rate this agency zero stars. If you are a student do not use this company.
1/5
GoogleI have had a ridiculously bad experience renting a shared student property under Purple Frog Bristol. The property was completely filthy when we moved in - examples being toenail clippings, used plasters found in bedrooms and prominent black mould and disturbing staining on the walls of the rooms. Rubbish from previous tenants found all throughout the property, decaying furniture in the garden and living rooms and a window filled with water that didn’t fully close on the ground floor of the property. We were able to employ a surveyor that informed us that multiple areas of the property were in fact extreme health code violations. Throughout the tenancy we had further problems, from ant infestations, a temperamental heating system to the roof of the kitchen having leaks and evidence of collapse. Maintenance issues were constantly being addressed but rarely fully solved - with prompt solutions being few and far between. The actual offices, specifically our property manager (Michael Miller) would go between avoiding our contact completely to bombarding us with calls at inappropriate times - communication was never simple and maintenance issues were often dragged out unjust lengths of times before seeing a solution or simply not solved at all. Finally, when reaching the end of the tenancy the process of receiving out deposit took over two months past the end date of the tenancy. Deductions were made with seemingly no justification based on the state of the property when we began the tenancy. Communication was non-existent and we were met with constant avoidance, deception and a clear lack of professionalism from our property manager. Avoid.
4/5
GoogleHouse agent> me and my friend went for a house viewing an agent of purple frog > his name is Nathan. He was on time, very nice guy who briefed me and my friend every single details of all the houses. So 5/5 for him. W.app chat > The first point of contact for a house is w.app bot, which I dnt like, the one word replies, not being clear and everything. So I'll recommend a human touch tbh. 1/5 Over all my experience with P.frog is pretty amazing. Everything is happening super fast without a delay. Highly recommended for people who are looking for a place.
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Questions about Purple Frog Property
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
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