Trusted Agent profile · West Midlands and Nottinghamshire

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Purple Frog Property estate agents in Birmingham, Bristol and Nottingham

4.0

★★★★★ Great

1,756 reviews across 3 offices and 1 platform

www.purplefrogproperty.com

Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,756 reviews on 1 platform, rated 4.0 out of 5 overall.

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4.0 / 5

1,756

Reviews on Google

All 3 offices

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Our offices

Purple Frog Property's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,756 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Diana · 20 September 2026 · Purple Frog Property Nottingham

Agent replied · 11 October 2026

Thanks for your review Diana!

5/5

Google

Thanks to Mia at Purple Frog, who helped me finding the right tenants. The whole process is so smooth. Thank you very much!

Julie · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Excellent Service From Mani!! Helpful, professional and easy to work with from start to finish. No problems letting our property! Couldn’t recommend enough. Thanks again Mani !

Luke/Scott · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Mani is revolutionary! While all the other agents are complaining about how difficult its becoming to let HMO's, Mani just gets on with it and has let all of my portfolio which was being managed by another agent.....Excellent work Mani that's one way to win business. Overall Mani and the team at Purple Frog (Nottingham) have provided a professional and impressive service throughout, their commitment and dedication to the service they provide is paramount. I would recommend other landlords to give them an opportunity all day long.

Manjit · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Holliebea is always there when needed and always sorts any problems out when they occur.

Cayden · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Excellent service from Mani. She was friendly, professional and really helpful throughout. Communication was always clear, and she made everything straightforward and easy to deal with. Nothing was ever too much trouble and she was always happy to help. Really pleased with the service and would definitely recommend Mani to anyone. Thank you! ⭐⭐⭐⭐⭐

Jon · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Excellent service from hollie. Very friendly and professional service

Andrew · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Holliebea is fantastic at her job and is a pleasure to work with. Purple frog are lucky to have her.

Sam · 20 September 2026 · Purple Frog Property Nottingham

5/5

Google

Holliebea is so Easy to talk to always there when I call her for any problems To sort any work out Recommend a five star

Matthew · 20 September 2026 · Purple Frog Property Nottingham

1/5

Google

EXTREMELY DISAPPOINTING EXPERIENCE I honestly wish I had never dealt with this company. My £500 deposit was held for almost two months. Eventually, only £404 was returned to me, with £96 deducted for “cleaning.” Here is what I find completely unacceptable: when I checked out, the lady who supervised my checkout inspected the property and told me that the apartment was clean, in good condition, and that there was no need for cleaning. So how does a £96 cleaning charge suddenly appear afterwards? If there was supposedly £96 worth of cleaning required, why was I not informed about this during the checkout inspection? Why was I told the property was clean and okay? The whole experience has left me feeling that students are not being treated with the respect they deserve. Students work hard for their money, and a deposit is not something that should be treated casually or deducted from without a clear and convincing explanation. I would strongly advise anyone, especially students, to think very carefully before using this company. Take photographs and videos when you move in and when you leave, keep every email and message, and question every deduction from your deposit. For me, this experience has completely destroyed my trust in the company. I feel seriously let down, frustrated and financially disadvantaged by the way this situation has been handled. Would I use them again? Absolutely not. Would I recommend them? Definitely not. One star only because Google doesn’t give me the option of giving zero.

Moses · 13 September 2026 · Purple Frog Property Birmingham

1/5

Google

Very incompetent, will refuse to give you your deposit back. Wouldn't recommend.

Peter · 13 September 2026 · Purple Frog Property Birmingham

1/5

Google

If you spot their property on the website, please run! I’ve had the worst experience with them, and I’m sure you’ll be here saying I don’t have any results for you as a tenant. Thank goodness I was just a miss!

Moto · 13 September 2026 · Purple Frog Property Nottingham

Agent replied · 11 October 2026

Hi Moto, if I can help with anything, please drop me a message patrick@purplefrogproperty.com

1/5

Google

Warning, the owner and company will try to dispute the validity of these reviews and act as if the bad reviews are mistakes. Across our houses tenancy there was £1,300 incorrectly charged on their system. What did we get, not an apology, an excuse. When they harassed my guarantor for a rent payment, only to find out they were 15 days early for asking for it, not a single apology. If you are a Landlord, do not let these people manage your house, they will attempt to scam your tenants, and will leave your property in disrepair. Patrick if you are reading this, and choose to name or reference me, this is clear proof you are aware of who I am, and a clear admittance that you attempted to take money. Don’t forget about GDPR.

James · 13 September 2026 · Purple Frog Property Nottingham

Agent replied · 11 October 2026

Hi James, I'm afraid I can find no record of your name. If you were charged in correctly I offer my full apology. Feel free to reach out if I can help patrick@purplefrogproperty.com

5/5

Google

Mani was exceptionally helpful throughout the viewing and reservation stages of securing a property, and made sure all our needs were met. Highly recommended!

David · 11 September 2026 · Purple Frog Property Nottingham

1/5

Google

I would not rent a property as a student with this company. Firstly, no one ever answers the phone, it just constantly rings with no answer. They then email you saying if we have any issues to either email them or ring up, which is pointless as you never get a response. They have also held our house deposit of £1000 for an excess time frame, stating that evidence of the bills accounts being closed is insufficient. However on every single document I have provided them with, all the relevant information is on them. I had to make a full google document zooming in on all the information, as it seems whoever was reading everything i sent through couldn’t find it themselves. They also take over a week to sort any maintenance problems out, and ask for appliance information they didn’t even provide from the start of the tenancy. Communication is awful, and whatever is said on the phone line contradicts whoever emails.

Freddie · 11 September 2026 · Purple Frog Property Nottingham

1/5

Google

There’s a reason Purple frog is sandwiched between a subway and a curry house. Patrick the owner, couldn’t read a tenancy agreement, let alone an email. It is clear the lettings team here, has skipped primary school, as they thought we had stolen a wardrobe… from a room that has a built in wardrobe under the stairs… They repeatedly billed me after my tenancy ended, £600 of rent for the period after my tenancy ended (how does that work)

Will · 11 September 2026 · Purple Frog Property Nottingham

1/5

Google

Would have rather been homeless for a year. Purple frog took over our tenancy mid way through our contract, and since then it only went downhill. Erroneous charges £130 added onto my bills randomly, £650 charges from where they have accidently added a month to my tenancy. Purple frog will attempt to take your money and hide between bureaucracy and never pick up calls. Maintenance will not get solved here, they will take weeks to fix vital and paid for appliances. At the end of your tenancy, good luck getting your deposit back in the next TWO months. Despite being handed the information fully in a document, we had to raise this through the DPS to actually get it. Then the audacity to try and say we stole a wardrobe.. the said wardrobe is built into a wall and under the stairs….

Julie · 11 September 2026 · Purple Frog Property Nottingham

1/5

Google

These guys need to be reported to the PRS, ICO and Trading Standards. I think head office would be appalled by Patrick and his ‘teams’ ‘work’. Billing systems trying to extort student out of money. Their accounting systems, added £130 extra to each tenants tenancy, and then an extra £650 to mine. When i tried to query this I could not get through on the phone, and had to turn up to the office where i met the below imaged girls, who still weren’t able to sort it. So many levels of incompetence. Lesson learnt, don’t rent from a company who neighbours a subway and a curryhouse.

F · 11 September 2026 · Purple Frog Property Nottingham

1/5

Google

Rating only, no written review.

Kompelly · 11 September 2026 · Purple Frog Property Nottingham

Agent replied · 11 October 2026

Hi Aruna. We’ve worked hard for you to secure a new home that you’ve chosen not to go ahead with, through not fault of ours.

5/5

Google

Tom was absolutely amazing he took time out of his day to show us the prorpeties that suited what i was looking for which was so lovely and the properties where beautiful..thank you so much 😁 not a dull moment …

Melissa · 13 August 2026 · Purple Frog Property Birmingham

5/5

Google

I recently had a viewing with Mani, it was one of my most positive viewing experiences, the agent seemed genuinely interested in finding the property best fit for me, and was able to help me with any concerns or complications I had. Thank you for helping me find my next home!

Camron · 22 July 2026 · Purple Frog Property Nottingham

Agent replied · 22 August 2026

Thanks for your review Camron! So glad we helped you find your next home!

5/5

Google

Excellent services of Mia, Mani and Holliebea!!! Able to follow up on details and very friendly to talk to!!!

Cheng · 22 July 2026 · Purple Frog Property Nottingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Purple Frog Property

Which Purple Frog Property office has the most reviews?

Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.

Where are the Purple Frog Property offices?

The three Purple Frog Property offices, by town:

  • Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
  • Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
  • Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ

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