5/5
GoogleFreddie was really helpful with our house hunt. Thanks Freddie
Trusted Agent profile · West Midlands and Nottinghamshire
Verified
Purple Frog Property estate agents in Birmingham, Bristol and Nottingham
★★★★★
1,788 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,788 reviews on 1 platform, rated 4.0 out of 5 overall.
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW762 reviews · 762 on Google (4.4)5 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS562 reviews · 562 on Google (3.7)1 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ466 reviews · 466 on Google (3.7)49 in the last 90 days
Reviews on Google
Showing 1,788 reviews on Google only. Show every review
Google5/5
Googlefreddie was really helpful with out house hunt, thanks freddo 👍🏻 …
5/5
GoogleFreddie really helped me with my housing situation. I wouldnt have been able to find a place without him.
5/5
GoogleFreddie was very helpful and kind when approaching me. He explained the process clearly and it helped.
5/5
GoogleFreddie was really helpful with our house hunt and was very knowledgable and able to answer all our queries.
5/5
GoogleFreddie gave me great advice for the property process, and I would love to use purple frog to find my house for next year.
5/5
GoogleFreddie was such a helpful lettings agent. He helped me through the process and I look forward to using purple frog to help me find my house in 2nd year
5/5
GoogleFreddie was very helpful. He was good at explaining the different houses and the recommended bathroom to bedroom ratio. I will defo be housing with purple frog
5/5
GoogleWe had a fantastic house tour with Rosie today. She was helpful, kind and really friendly. Thank you Rosie and Purple Frog!
5/5
GoogleFreddie did an amazing job with the tours
5/5
GoogleTom H showed us around, was very friendly
5/5
Googletom h - really helpful and found out all the answers we needed
5/5
Googletom h was great at showing us lots of nice houses
5/5
GoogleGreat tour by Freddy, very imformative and nice to talk too
5/5
GoogleHad a viewing today with Tom H he was honestly so helpful and very informative!
5/5
GoogleFreddy took us to 2 houses and he did a great job of showing us around.
5/5
GoogleFreddie was very helpful on our house viewing and offered us additional options
5/5
GoogleCharlie and Freddie were really great and helpful! They were able to answer all our questions about the property!
5/5
GoogleHad a good house viewing. Freddie was very helpful and gave us good information about the houses and bills packages.
5/5
GoogleWe got our house from Purple frog. Its been great stay until now. Michael, Laura, Charlie, Freddie, All of them were very helpful. All the maintenance were done on time and with high quality service. Hope this continues throughout the year!
1/5
GoogleAVOID AT ALL COSTS!!!! Worst letting agency throughout my 4 years of university. Please no students rent with purple frog.
1/5
GoogleStudents and Parents of Nottingham Students, Avoid this Company At All Costs. This organisation advertises as being established by two University students who wish to ‘change student accommodation for the better and provide the service that tenants and landlords deserve’ This could not be further from the truth. What may have started with good intentions appears to now have become a cynical, greedy, shameless business who are exploiting students in the towns and cities in which they operate. My daughter has been a student at Nottingham Trent for the past 4 years, her final year, unfortunately, renting a property through Purple Frog. The property which has been let out is quite frankly, not fit for human habitation due to issues of severe damp, extreme mould growing on internal walls and water ingress through ceilings each time it rained. Along side these serious structural problems, we experienced large amounts of rubbish left in the property at the beginning of the tenancy, beds not fit for purpose throughout the entire tenancy along with many other problems experienced throughout the year. Whilst I believe all tenants and parents/guarantors of the tenants were polite, patient and understanding whilst trying to get all these issues resolved throughout the tenancy it quickly became apparent the Purple Frog operated in such a way to avoid addressing the issues in a satisfactory and timely manner. Whilst initially engaging with parents/guarantors with regards to the ongoing issues of damp, mould and leaking ceilings within the property, Purple Frog subsequently advised of a policy of refusing to liaise with parents/guarantors. As guarantor for my daughters tenancy, I would have expected communication between myself and Purple Frog to be open, welcome and honest. This was not the case and communication was avoided at all costs by Purple Frog, including along with, many other employees, the MD, Patrick Garratt. In desperation at the situation that my daughter was living in I did find it necessary to make contact with the local MP of Nottingham East to reach out for help and to make her aware of this company that are operating in her constituency. To add final insult to injury, despite the shocking experience we have endured throughout this tenancy, we have now had deposits retained along with further charges applied at the end of tenancy which include, along with others, charges for broken beds and rubbish left in the property, none of which are genuine. In my opinion, this company is operating to extract as much money as they can from students by letting out properties which are not fit for human habitation, by failing to pay for and address serious issues which are a risk to health and finally, fabricating charges to retain deposits at the end of tenancies. We are now challenging the deposit retainment through the Deposit Protection Scheme. Avoid this company at all costs.
1/5
GoogleMy fiancé rented a house from Purple Frog with his five other housemates for two years. Throughout the duration of his tenancy, they would take a very long time to respond to emails or handle maintenance issues, be dishonest or misinform them on several occasions, regularly make major errors in basic arithmetic when calculating rent payments and generally just provide customer service so poor, it would be easier to build your own house from scratch. They caused a great deal of stress over the duration of the tenancy and I would highly recommend that you avoid any dealings with them at all costs.
1/5
GoogleIf I could give minus stars I would - STUDENTS, STAY AWAY FROM THIS PREDATORY COMPANY. They kept my deposit in full, and now almost 10 years later they are trying to claim another £900 with no explanation and no evidence. I’ll be submitting a complaint to the ombudsman, amongst other official regulatory bodies - and I wonder if the media would like to know about such vampiric practices, preying on the young of society
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Questions about Purple Frog Property
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 562.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
