Trusted Agent profile
★★★★★
172 reviews across 2 offices and 2 platforms
PS&B has two offices, in Bognor Regis and Portsmouth. Together they have 172 reviews on two platforms, rated 4.1 out of 5 overall.
162
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
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PS&B's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBest agency can rent the house I lived in, and I want to thank also great employees have always supported us I want to thank you very much for the... Nichola, Emma, Hele and Carol
Hello Rafael. Thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleThe operatives have being really friendly on all matters that I've brought since I've had started my search for a new place to live in. Emma is my first point of contact always!!! She is brilliant , a lovely person and professional ones. Fully recommend your visit if you are looking for a central place in Bognor Regis.
Hello Wellington, Thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleI’ve rented two properties with this agency already and I’m very happy with the experience I’ve got. Any issue I had has always been solved and the stuff has always been helpful with any questions I had. Big thank you to Nichola and Emma who are excellent not only when it comes to moving in process but also with solving any problems when already moved in.
Hello Ewa, thank you for the kind comments. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleMy thanks to Emma, Sarah, Dana, Nichola and Helen at PS&B Bognor Regis for their very professional, efficient, helpful and friendly service from start to finish which made the move to my new flat such a smooth and easy process. I very highly recommend this company.
Hello Adele, thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleI am client for 15 years with deep appreciation , outstanding assistance , making full support and professional responsive . Special mention for the work go to Helen, Nichola, Dana, Sarah and Emma .
Hello Beata, thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleThank you for all your help. It was a struggle with other agencies. But you have been great and always helpful and quick to respond to any questions. I am very grateful to the whole team that took part in this together Emma, Sarah, Dana Nichola and Helen thank you very much!!!
Hello Victor, thank you for the kind review i will feed this back to the team. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleThe best agents in the town simply unbelievable . Emma , Sarah and the team help me very well to settle in a new place . It feels like a home now . Thank you so much
Hello Himal, thank you got the kind comments which i will forward to the team. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleWe have never had any problems renting with PS&B over the 13yrs we have been with them.We are very happy living here.This wouldnt have happened without the help we were given from Emma,Sarah,Dana,Nichola and Helen.If we ever get a problem then they are always there for us 🙂Regards Ewa & Jason …
Hello Ewa, thank you for the kine review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleThank you to your team Emma, Sarah, Dana, Nicola and Helen. I am very happy for your help, everything was done very quickly, it was a pleasure to work with you, you took the time and an hour!!! The apartment is very comfortable, it is pleasant to live in it! I recommend it to everyone!!!
Hello Cbetnaha, thank you for kind feedback, I will pass to the team. Kind Regards Michael Barber Chief Operations Officer
1/5
Facebookabsolutely unacceptable, sending unpaid letters for ground rent! paid in royal mail £5
5/5
GoogleI have used PSandB for many years as managing agents for my 2 flats. They are very professional and whenever I have a query or problem they act upon it promptly with efficiency and kindness. They always work hard to find the best solution and are very good communicators. Helen and Niçola work especially well dealing with issues with the properties. They are well supported by Emma, Sarah and Dana. In the Accounts departments I have Joanne and Daniel who also deal with problems over the telephone. Both are friendly and prepared to go the extra mile with a good sense of humour. I would highly recommend this great team of people.
Hello Brenda, thank you for the kind review I will feed this back to the team. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleEmma was incredibly helpful and supportive throughout the process, she kept me up to date as much as possible and answered every single one of my emails with an in-depth answer. Sarah, Nichola and Helen were very lovely too whenever we had to be in the PS&B office. Thank you to this lovely team.
Hello Chloe, thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GooglePs&b has the best and wonderful team ever making sure each and everyone that pass through them receive the best and feel comfortable at home...Emma ,Nicholas, Sarah and Helen has been so lovely and amazing...from phase 1 to the last phase of my move in ...Emma has been helpful, such a humble personality 😀 and a calm being ...You guys should keep it up 💯 👌 ...all staffs are friendly and easily approachable....Love you all xx
Hello Afiasaah. Thank you for your lovely review. I will pass this to the team. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleI had a great experience renting with this team! Emma was super helpful and showed me the place. Sarah, Nichola, and Helen were always friendly and quick to respond. The whole process was smooth, and the property was clean and ready. Thanks for the great service!
Hello Khrystyna. Thank you for you kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleI recently moved into my new property with the help of the team at PS&B, and the experience was excellent from start to finish. Emma, Sarah, Nichola, and Helen were incredibly helpful, friendly, and efficient throughout the whole process. They made everything so smooth and stress-free, and I really appreciated the regular communication and personal touches. Thank you all for your amazing support. I would highly recommend your services to anyone!
Hello Mehran. Thank you this is lovely to hear I will pass this to the team. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleOur experience with PS&B was nothing short of amazing! The ladies that supported us with the move were efficient and professional. Many thanks to Emma, Helen, Nichola & Sarah you have made our move bearable and assisted us throughout.
Hello Nzuki thank you for you kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GooglePS&B helped us through the buying process of our first home. Specifically Lyndsay Field who was always at hand during the process to help relay information between us and the sellers. Her kindness really shone through and we are so pleased we are now in. We want to extend our thanks to her and the team for all their help!!
Hello Fleur Thank you for the kind comments i will pass these on. Kind Regards Michael Barber Chief Operations Officer
1/5
GoogleI live in a block of flats where PS&B is the property management company, and have consistently found their service to be disappointing. Communication is often slow and unresponsive. There is also a clear lack of professionalism when it comes to managing service charges - most notably, their most recent Statement of Account contained errors that required correction. These kinds of mistakes undermine confidence. Based on my experience, I would not recommend PS&B and do not consider they provide "peace of mind" to tenants.
Hello Sacha, if you would like to contact me i can try and assist you. michaelbarber@psandb.co.uk I am the Chief Operations Officer for the group. Kind Regards Michael Barber
5/5
GoogleLuke at the Portsmouth branch of PS&B has been instrumental in assisting us as our Property Manager and has found clever solutions for us on several issues. He is helpful, very knowledgeable and efficient. His swift responses to our queries have made our lives much easier as has his friendly demeanour. Thank you so much Luke for all you do!
Hello Lorraine, Thank you for the 5* review. I will ensure that this is fed back to Luke. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleI would like to thank Coral, Emma, Nicola and Helen for their help with the apartment, they were very helpful and polite 😊☺️ …
Hello Veronika, thank you for your kind comments. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleGreat agency , fast reply and help from Helen, Nichola, Emma, Coral and Sarah.
Hello Alexandru, thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleNicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon
Hello Lauren, Thank you for the kind comments. I will feed this back to Nicola. Kind Regards Michael Barber
5/5
GooglePS&B took over from another Managing Agent within days of when my client was due to exchange and complete on their property purchase. Not only were they extremely friendly and helpful to speak with, but they went above and beyond to provide me with the necessary information required which, in turn, prevented the chain from collapsing. I cannot thank them enough for how easy they made this for all parties involved. Their service is impeccable.
Hello Brooke, Thank you for this feedback. Kind Regards Michael Barber Chief Operations Officer
5/5
GoogleMy husband and I rented through PS&B from 2021 to 2024. Nichöla was our property manager & any issues we experienced were promptly dealt with. We also found that when Nichöla was on scheduled annual leave, Helen was very happy to help us. Helen was just as efficient. We found PS&B to be easy to communicate with and when they did enter our home during our tenancy, they were always very respectful of our space. During 2023, we welcomed our son into the world & we had a property visit due around the same time. PS&B were more than happy to postpone the property visit while we were settling into life as new parents. When our rental increases/tenancy renewals were due, this matter was dealt with delicately and with due diligence. Our rental increases were always in extremely fair increments, especially when reflecting on the rising rental market at the time of the increase. Both my husband and I have strong values with renting & we had great mutual respect for PS&B and our landlord.
Hello Laura, thank you for the kind Review. Kind Regards Michael Barber Chief Operations Officer
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bognor Regis has the most, with 136 reviews rated 4.2 out of 5, followed by Portsmouth with 36.
The two PS&B offices, by town:
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