5/5
GoogleAll agents are brilliant up this point. We have agreed to purchase a property, and are very happy with how everything has been handled. Highly recommended for Kendal.
Trusted Agent profile
Poole Townsend estate agents in Kendal and Barrow-In-Furness
★★★★★
200 reviews across 2 offices and 3 platforms
Poole Townsend has two offices, in Kendal and Barrow-In-Furness. Together they have 200 reviews on three platforms, rated 4.6 out of 5 overall.
173
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
4
Reviews on Trustpilot
Business-wide
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Our offices
Poole Townsend's two offices, most reviewed first. Each has its own page.
Latest reviews from every Poole Townsend office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleDry friendly and helpful staff
5/5
GoogleFirst class. Courtney in particular was prompt, personal and professional.
4/5
GoogleCourtney (Barrow branch) has been incredibly efficient, responsive and helpful for our journey so far!
5/5
GoogleContact with all staff has been professional and friendly. Poppi has been excellent, she had kept us well informed, answered any questions promptly, clearly explained the process and has been very reassuring :)
Agent replied · 20 June 2024
Hi Alexandra, Thank you so much for your recent feedback of our barrow team and in particular the service you have received from Poppi. She always makes sure she keep all her clients up to speed and achieve the best results! We look forward to helping you again in the future.
5/5
GoogleWonderful communication from very helpful staff
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service offered by Ms. Joanne Grisdale from the legal department.
5/5
GoogleA very straightforward transaction, with excellent instructions on filling in the detailed forms and informal way of helping. Special thanks to Lucy-Anne for her friendly concise manner
5/5
GoogleWithout doubt the best estate agents in the Barrow in Furness surrounding area offering everything in-house YES you may find a cheaper option with one of these franchise estate agents but be prepared to be dealing with solicitors 300 miles away who are so slow and painful that everyone loses interest but it's tied into the contract to use them it was so much easier just to drop everything off into the local office to help speed the process up of the sale Pooles offer so much professionalism and so prompt with the legal side iv learnt the lesson the hard way and wnt repeat that mistake again when comes to selling my house(s)
4/5
GoogleUnfortunately unable to give you 5 stars due to some of the misunderstandings given. Eg cash buyers when they weren't and the actual sale of the house seemed to take a long time. We also couldn't understand why the argon test wasn't taken at the begining of the sale. It would have been good to have the same member of staff dealing with the sale. But we do appreciate the time and effort put in by you Thank you Martin Oldham
5/5
GoogleExcellent Estate Agents, We live in Manchester and had to travel up to Barrow-in-Furness, so only had a certain day to look at properties, they made every effort so we could view properties,, We eventually bought one and is going through Poppi at the Barrow Branch has been amazing , every email I sent she replied to, sometime straight away or a few hours later when she had to contact the vendors, Poppi has now passed me onto some one else to do with the sale who have contacted us about the sale They seem very organised to at present very pleased, just wish out Estate agents were as good at communication, thank you
5/5
GoogleSelling my house was definetly not straightforward but I was reassured knowing I could ring Poole Townsend at any time. I love that they are a local firm and they actually care.
5/5
GoogleExcellent service from everyone at Poole Townsend. however, Neve went above and beyond to answer all our questions and keep us informed regarding the process. As this is our first time buying a home, it was very helpful to have neve there to guide us through the process.
5/5
GoogleAndrew has been my property agent for some years now. He is efficient and always helpful when needed. I can recommend him wholeheartedly.
5/5
GoogleAndrew Sanderson at Poole Townsend in Kendal is superbly efficient and great at quickly finding good tenants. He does all the admin side do you feel the process is simple ! Which it isn’t ! I thoroughly recommend you use him for finding and managing rental properties. I’ve use him several times and he does a great job.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good estate agents, would recommend
5/5
GoogleExcellent personal service at the Kendal branch. All our questions were answered promptly and all staff were very friendly and helpful.
5/5
GoogleWe've used Poole's before. Very professional outfit. Got us a sale in a reasonably quick time and seem to be on the ball with everything.
5/5
GoogleA really top quality service. From the photos and videos, to the marketing, on-line presence, and easy to use portal, everything was so easy and professionally managed. I'd certainly recommend Poole Townsend to anyone.
5/5
GoogleCurrently going through the process of purchasing. The Sales team have been very helpful and great with communication so far. Shout out to Cally who has done the majority part for the communication with us and supported us with referring us on to the Milnthorpe branch for purchase conveyancing (at our request to use Poole T also). Thanks.
5/5
GoogleWe are delighted with the support and advice we received from Cally at Poole Townsend. The team have been professional and it has been evident that they genuinely cared about helping us secure our new home. Highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Poole Townsend
Which Poole Townsend office has the most reviews?
Kendal has the most, with 120 reviews rated 4.7 out of 5, followed by Barrow-In-Furness with 107.
Where are the Poole Townsend offices?
The two Poole Townsend offices, by town:
- Barrow-In-Furness: 69-75, Duke Street, Barrow-In-Furness, LA14 1RP
- Kendal: 2 Market Place, Kendal, LA9 4TN
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