Trusted Agent profile

Pinewood Properties estate agents in Chesterfield and Clowne

4.7

★★★★★ Excellent

681 reviews across 2 offices and 3 platforms

Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

668

Reviews on Google

All 2 offices

Yell logo

1.0 / 5

3

Reviews on Yell

All 2 offices

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Pinewood Properties's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Pinewood Properties office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very helpful people who know the business inside out. I would definitely use them again.

John · 25 September 2024 · Pinewood Properties Clowne

5/5

Google

Payments handled promptly. Repairs handled professionally and promptly. Sensible people, easy to work with.

Gary · 25 September 2024 · Pinewood Properties Clowne

5/5

Google

Everyone in the team have always been super friendly and helpful with me and my partner. Always on top of maintenance and having all issues sorted. We’re always kept in the loop. Couldn’t recommend them more.

Aaron · 25 September 2024 · Pinewood Properties Clowne

4/5

Google

Rating only, no written review.

Loveness · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thanks Loveness!

5/5

Google

Rating only, no written review.

Michael · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Michael for the 5 star review ⭐️⭐️⭐️⭐️⭐️

5/5

Google

Rating only, no written review.

Roney · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Roney for the 5 star review ⭐️⭐️⭐️⭐️⭐️

5/5

Google

Excellent service, very informative, and the staff were all excellent.

Tom · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thank you Tom! For the great review ⭐️

5/5

Google

Fantastic company. Always put 100% into what they do. Friendly and professional.

Joanne · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Joanne for leaving a 5 star review, it's appreciated x

5/5

Google

Absolutely amazing. Really helpful especially Hayley Holland. Who has gone out of her way to help me. Thankyou so much

April · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thanks April for leaving us a 5 star review ⭐️

5/5

Google

All the staff I spoke to were extremely helpful. I had a few problems filling in the online application form but when I called worrying that I couldn't sort it,I was given the help I needed. Thank you

Amanda · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Hi Amanda, that's lovely to hear! Thanks for leaving a 5 star review 🌟 …

5/5

Google

From start to finish we were fully informed about the process and costs involved associated with each step. Staff were warm and welcoming and made the whole process clear and smooth, I would highly recommend Pinewoods.

Elaine · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thank you Elaine for leaving a review! 😁 …

5/5

Google

While I was buying my property they were very helpful and answered all my questions. Then when I bought the property the team were lovely when I went to the office and now they are doing a great job at managing the property and are keeping me updated with every step they have made the whole process so easy.

Ellie · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Ellie for such a lovely review! X

5/5

Google

I received excellent service from Pinewood Estate Agents from start to finish. Nothing was ever too much trouble and I was kept informed of progress throughout. I highly recommend Pinewood and specifically Chelsey Hibbert who was my sole point of contact.

Kev · 24 September 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Kev for the great review ⭐️

5/5

Google

Fantastic company. Always put 100% into what they do. Friendly and professional.

Jo · 14 September 2024 · Pinewood Properties Chesterfield

Agent replied · 12 January 2025

Thankyou Joanne for leaving a 5 star review, it's appreciated x

1/5

Trustpilot

Would rather live on the street than rent from here

Just seen a new property perfect for me online, booked an appointment to view the property and between me enquiring online and them calling me to book the appointment they put up the price by £200 a month. 3 years ago I rented from them;Horrendous letting agents to use, don't take responsibility for faultts within your home. Left us without electric with a 3 week old baby to leave us with builders lights in an outhouse bathroom rather than send someone out to fix it. Took extra money off us for numerous reasons, none of which were justifiable on their end other than "you signed the contract so pay it or we'll take you to court.Honestly don't bother.

Anthony · 19 August 2024 · Pinewood Properties Clowne

1/5

Yell

Would rather live on the street than rent from here.

Just seen a new property perfect for me online, booked an appointment to view the property and between me enquiring online and them calling me to book the appointment they put up the price by £200 a month. 3 years ago I rented from them; Horrendous letting agents to use, don't take responsibility for faultts within your home. Left us without electric with a 3 week old baby to leave us with builders lights in an outhouse bathroom rather than send someone out to fix it. Took extra money off us for numerous reasons, none of which were justifiable on their end other than "you signed the contract so pay it or we'll take you to court. Honestly don't bother.

AnthonyK-246 · 19 August 2024 · Pinewood Properties Chesterfield

5/5

Google

Rating only, no written review.

John · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thanks John for the 5 star review!

5/5

Google

Rating only, no written review.

Jebith · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Jebith for the 5 star review ⭐️

5/5

Google

Very good experience with Pinewood properties. Explained everything precisely.And responds to any complaints immediately.

Anoop · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 19 June 2024

Thanks Anoop for taking the time to leave a 5 star review 😀 …

5/5

Google

Outstanding! Everyone I have dealt with has been so helpful and informative. I can’t recommend them enough.

Kath · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Hi Kath, thankyou for the great five star review!

5/5

Google

I dealt with Georgia, what an amazing lady, so professional with a friendly manner. An absolute pleasure doing business with her.

Iylsa · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thankyou Lylsa for the 5 star review!

5/5

Google

Abbie was very helpful and knowledgeable. Pinewoods are an agency I would use again quite happily

Maggie · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thanks Maggie for the 5 star review! 🌟 …

1/5

Google

I called today to enquire about 2 properties that are for rent on Zoopla to be told that I need to enquire through RightMove where a ‘soft check’ would be completed. I explained that I just wanted to know if the landlords would accept pets, to which I again was directed to RightMove. I don’t believe a soft check is necessary in order to find out if a landlord will accept pets or not. Please stop wasting people’s time and simply answer their questions.

Rebecca · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Hi Rebecca, we are sorry you feel that our service is only rated a 1 star, from the information you have given, the negotiator you have spoken to is correct in directing you to the Rightmove application form, we do not need to ask any Landlord in regard to the accepting pets as they are not allowed to discriminate against any tenant wanting to apply that has pets, so if your wanting to apply for any of our available properties please head over to Rightmove and apply! thanks

5/5

Google

Abbie and the pinewood crew are exceptional. Very punctual and professional with a personal touch. I’d highly recommend them

Santino · 26 July 2024 · Pinewood Properties Chesterfield

Agent replied · 24 October 2024

Thank you Santino for the fantastic review of Pinewood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Pinewood Properties

Which Pinewood Properties office has the most reviews?

Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.

Where are the Pinewood Properties offices?

The two Pinewood Properties offices, by town:

  • Chesterfield: 33 Holywell Street, Chesterfield, S41 7SA
  • Clowne: 26, Mill Street, Clowne, S43 4JN
Has Pinewood Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Pinewood Properties, Chesterfield won Platinum.

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