5/5
GoogleAlso very intuitive with their approach to tenant situations, always very knowledge with advice on house best to achieve a happy medium between tenant and landlord. A very useful resource to have as a landlord.
Trusted Agent profile
Pinewood Properties reviews in Chesterfield and Clowne
★★★★★
681 reviews across 2 offices and 3 platforms
Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.
Our offices
Pinewood Properties's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Pinewood Properties office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMy agent was very nice and approachable she answered my questions nicely and gave me a lot of reassurance as it was my first time renting out and I was very nervous .
5/5
GoogleI'm a first time buyer so for me this this was new and slightly daunting. I reached out to Pinewood for a viewing on the property I have now purchased. The staff were extremely helpful and after my viewing I fell in love with the property. …
5/5
GoogleAbsolutely would recommend this company!! Was great from first viewing to completion… Great with communication and the pack and card we got on completion was a very nice touch!!
5/5
GoogleSuperb agents. Excellent communications. They always respond promptly. As a tenant I feel valued. Highly recommend Pinewood. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe had a fantastic experience with Pinewood. We had been searching for a house for around 6 months with other estate agents in the Sheffield area. Pinewood immediately stood out to us even from the point of first booking the viewing and we have just moved in to the property. They were by far the most friendly and professional estate agents we had encountered. Thank you to Jessica Garratt in particular :)
Agent replied · 16 April 2026
Thank you, Emily, for your wonderful feedback! We're thrilled to hear about your fantastic experience with Pinewood Property Estates. It's great to know that you found our team, especially Jessica, to be friendly and professional during your home search. We wish you all the best in your new property, and feel free to reach out if you need any assistance in the future!
5/5
GoogleBest agency.
Agent replied · 16 April 2026
Thank you very much for the 5 star review 😀 …
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Alex , thanks so much for taking the time to review us 😊 …
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you Heather!
5/5
GoogleWhilst selling my property the team were so helpful and kept me updated each week. I can’t thank Abbie enough for explaining all the terms and expenses. I also can’t thank Natalie enough for doing all that she could to make sure the sale completed without any issues.
Agent replied · 19 June 2024
Thankyou Joanne for the great review.
5/5
GoogleVery good company, I will surely recommend them to friends and family.
Agent replied · 16 April 2026
Thank you, Ola Lekow, for your kind words! We truly appreciate your support and are delighted to hear that you had a positive experience with us. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Ramazan thank you for leaving a 5 star review ✨️
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks Matthew we appreciate the 5 star review 😀 …
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much, Valeria! We’re thrilled to hear you had a great experience with Pinewood Property Estates. Your satisfaction is our top priority, and we appreciate your support!
5/5
GoogleGeorgia was fantastic, thank you again!
Agent replied · 16 April 2026
Thanks Tom for leaving a 5 star review! 😊 …
5/5
GoogleGood experience with Pinewood properties.
Agent replied · 16 April 2026
Thank you Neethu for the great review!
5/5
GoogleNatalie and her colleagues were amazing during what turned out to be a very complicated process. They kept us informed all along the way, kept things moving along as much as they could and answered all queries promptly and accurately.
Agent replied · 16 April 2026
Aww thank you for taking the time to leave a review!
5/5
GoogleGreat service and advice. Very responsive and proactive.
Agent replied · 16 April 2026
Thank you very much Matthew for the 5 star review 😀 …
1/5
TrustpilotAvoid at all cost!
Our experience with Pinewood Estate Agents has been overwhelmingly disappointing from beginning to end. Throughout the entire process, communication felt consistently poor, which created unnecessary stress and conflict. We waited weeks for our “For Sale” board to be put up, and there were several occasions where we weren’t informed about viewings in advance, leaving us feeling completely out of the loop. What should have been a straightforward process ended up taking nearly ten months to complete, which was incredibly frustrating. On top of that, we felt pressured to use the solicitors they recommended, and that only added to the overall dissatisfaction, communication there was just as difficult and unhelpful. Based on our experience, I would not recommend Pinewood Estate Agents. The lack of organisation, communication, and transparency made the entire journey far more stressful than it needed to be.
Agent replied · 24 December 2025
We are sorry to hear that you are disappointed with the service provided by Pinewood. This is not our intention, and we are proud of our strong track record for delivering high standards of customer service. It took us a short time to locate the transaction you are referring to, as you are not the legal owner of the property and therefore were not recorded as the primary client on our system. Once identified, we have carefully reviewed each of the concerns raised. With regard to your comment that you felt pressured to use our recommended solicitors, this is not accurate. Alex elected to proceed with our Essential Plus package, which includes solicitors, rather than our Essential package, which does not. This decision is entirely optional and made by the client; therefore, it would not have been possible for Alex to have been pressured into this choice. In relation to viewings, we are unclear about your concern. For every viewing booked, our system automatically issues both email and SMS notifications to the property owner in advance. Additionally, it is worth noting that the property was launched to the market on 2 May and an acceptable offer was secured on 28 May, just 26 days from listing to offer, which reflects a timely and effective marketing process. You have also raised concerns about the length of time taken to complete the transaction. The initial delay arose because the buyer’s lender was unwilling to lend due to the road serving the property remaining unadopted. This matter was outside the control of Pinewood, the seller, and the buyer, and required extensive efforts by the buyer and their mortgage broker to resolve. A further delay occurred when a tenant was moved into the property by the vendor without formal agreement. This fundamentally changed the basis of the sale, as the buyer had agreed to purchase the property vacant and in the condition in which it was viewed. While the buyer attempted to find a workable solution, this presented significant legal challenges. Ultimately, the tenant vacated the property, but left it in a condition that differed materially from that originally agreed, including being left with possessions and not in a clean state. Kind regards Stacey Davies-Bowler
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2025
Thanks Lauren, we are super pleased you gave us a 5 star review!
5/5
GoogleBrilliant service. Extremely professional would definitely recommend
Agent replied · 23 November 2025
Thank you Debbie for the 5 star review! 🌟 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Pinewood Properties
Which Pinewood Properties office has the most reviews?
Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.
Where are the Pinewood Properties offices?
The two Pinewood Properties offices, by town:
- Chesterfield: 33 Holywell Street, Chesterfield, S41 7SA
- Clowne: 26, Mill Street, Clowne, S43 4JN
Has Pinewood Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Pinewood Properties, Chesterfield won Platinum.
