5/5
Sold our house within a week
Sold our house within a week and continued to follow progress of the buying and selling process. Excellent service.
Agent replied · 11 June 2024
Thank you! Your feedback is greatly appreciated
Trusted Agent profile
★★★★★
792 reviews across 4 offices and 2 platforms
Peter Clarke and Co has four offices, in Wellesbourne, Leamington Spa, Stratford-Upon-Avon and Chipping Campden. Together they have 792 reviews on two platforms, rated 4.7 out of 5 overall.
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Peter Clarke and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Sold our house within a week
Sold our house within a week and continued to follow progress of the buying and selling process. Excellent service.
Thank you! Your feedback is greatly appreciated
5/5
Very friendlt and helpful staff
Thank you very much!
5/5
Amazing people - seemless from start to finish
Fantastic thank you!
5/5
Friendly and professional company who were positive and persistent throughout a challenging sale.
Thank you for your review, we really appreciate the time you have taken to write and send the review.
5/5
Friendly, professional company, kept me positive through the stressful experience of house selling, particularly Camilla, thank you!
Great thank you so much.
2/5
Good friendly staff members Rumours heard turned out to be 100% true Peter clarke will find any reason to avoid refunding deposit . Keeping only and only landlords happy for Bussiness .
Thank you for you review. Deposits held by our company are protected by a Government approved scheme. Any deductions can only be made with the tenants written consent or with the approval from an adjudicator via the deposit protection scheme. Please do contact myself if you have any further questions barney@peterclarke.co.uk.
1/5
I will never invest another penny in buying a house from someone that is represented by this agency. The way that we’ve been treated stinks of underhand, immoral and dishonourable practices. Days away from exchanging after investing thousands of pounds and tens of hours of effort on a purchase, the transaction, without notice or introduction to the person concerned, was handed to a ‘partner’ who told us a third party has offered a “significant” amount more than us (when in fact it was a fraction of the agreed price). The facts are: 1. We’d agreed a purchase about 2.5 months before and were ready to exchange having just days before received a local search that we’d be waiting almost the whole time for; 2. I had shared the local search with the agent as confirmation that it had been received. Upon being aware a day or two after that there was a third party involved, I immediately emailed the individual the search had been shared with asking for confirmation it would not be shared with anyone else. Confirmation was deliberately withheld and I was told simply that the file had been handed to a ‘partner’; 3. The ‘partner’ initially introduced the third party as someone who’d previously viewed the house and now having sold their house was in a position to proceed with cash. Subsequently, I was told the third party was actually a builder when I queried whether they were aware of the condition of the house (which was a big project). Why wasn’t the third party described as a builder from the outset? If it’s a builder’s business to buy, destroy/rebuild/renovate homes of the value we are taking about (c£1m+ just for the plot) it makes no sense to me that they wouldn’t have financial arrangements in place that would facilitate the purchase just a few months before the making of this new offer. 4. As above, I was told the third party made an offer that was a “substantial” increase but it was in fact just 1.78% more than the amount we’d agreed to pay and we were ready to exchange! My understanding was that the vendors were actually inheriting the proceeds from a deceased father and in real terms, less IHT I think they’d have been about £5k better off per person. I spent more than that getting to the point of exchange! 5. In reality the agents knew I could never really compete by increasing my offer given the timeframes. The bank had already valued it at the agreed purchase price and any variations would have all needed to be agreed with the bank who would have taken days to respond and approve it. As for the vendor concerned, I can only hope that one day someone treats you the way you have treated us.
8 Aug 2018 Dear Mr Harper I am sorry not to have replied to your review earlier, it arrived in my absence. The practice of gazumping is undesirable. As a firm we do our absolute best to avoid it but as a solicitor, you will know we act as a third party and take our clients instructions, ever mindful of fair play and most importantly, the law which states all offers must be submitted. Dealing with your points in order: 1. Agreed. 2. Agreed, I have not and will not share the local search with the new purchaser and I have assured you of that verbally and here again in writing. 3. Agreed. The significant point here is that it is a personal purchase with another agent having sold their home, I am not involved in their sale. The reason I explained their occupation was that you had raised the question over the condition likely revealed on survey. 4. Without openly disclosing too much, the sum was well into five figures. I disclosed the exact amount to you. 5. You had previously re-negotiated the original purchase price and then reinstated this offer upon news of the increased offer. That coupled with you changing your solicitor, and my client made the decision to change purchasers based on this and the amount of the new offer. As you know I am duty-bound, by law, to submit an offer to our client. I apologised profusely on behalf of the firm, gave you opportunity to increase your offer, but our clients decided that they wanted to sell to somebody else, only when you decided not to match the new offer. Gazumping is certainly not encouraged, this wasn’t a new viewer pushed forward by ourselves, a deal done in the background and a cowardly email to say that you were no longer the buyer. This was an explanation of the situation, a transparency on the level of the new offer, an assurance from me not to sell the property to the new party before giving you that opportunity and you eventually declining to increase based on the condition of the property and your ability to refinance it as you state here now. My instructions from our clients were clear; they wanted to sell to the new party at the new price. The reason I got involved as “the partner” was to hope to show the matter was taken very seriously and I didn’t expect anyone else to deliver the news. I hope the foregoing helps everyone to understand our position but again, I apologise profusely for the inconvenience and expense caused, and the disappointment of you not being able to buy the property. It is excruciating to deliver the news but it is the system which allows re-negotiation, which happened on both sides, that needs overhauling. If you would let me assist in any way in future I would, very happily, to try and make some amends. Michael Hawkins
5/5
I am an executor who instructed Peter Clarke and Co in the sale of a house in Stratford upon Avon. They found a buyer within a reasonable time back in April 2018. However, there were many complications with the house which was leasehold and not freehold and had not ever been registered with the Land Registry! The buyer was extremely patient and waited for me to correct these issues. The sale was finally completed in January 2019. Throughout this time, Peter Clarke and Co and especially Melanie Griffiths, their 'progress chaser', were unfailing in their patience and commitment to keeping me fully informed at all times.Moreover Melanie kept both sides' solicitors constantly on alert to speed things up throughout this time. Peter Clarke and Co did a brilliant job and I would always be happy to recommend them to future buyers and sellers. Peter Lightfoot Leamington Spa 11 January 2019
Thank you for your review
5/5
Just bought a house through the leamington office Matt was beyond helpful and nothing was to much trouble I highly recommend them a very professional service
Thank you very much for your review.
5/5
We used Peter Clarke to assist us with selling our property. We can thoroughly recommend them based on the thoroughly proactive & helpful nature of the team.
Thank you for recommending Peter Clarke & Co!
5/5
Fantastic company we would highly recommend to all who wish to sell their home
Fantastic company we would highly recommend! Excellent service throughout the whole process We were kept informed every step of the way , which for us buyers eased what is a very stressful time We would like to thank all the friendly staff of Peter Clarke at the Stratford branch , particularly Barney Smith , Melanie and Kerry You were ace score of 5 out of 5 rating !!!Thank you for recommending Shelley , who did a great job for us Thank you Gilly and Brian
Thank you Mr and Mrs Rushton, we really do appreciate your review and are all so pleased everything has worked out as we all hoped!
5/5
Excellent service
Excellent service, Camilla in particular went over and above in her service to us.
Thank you! We wish you every happiness in your new home
4/5
House Sale in Wellesbourne
Very efficient service and and lowest fees in the area
Thank you Dave
5/5
The team at Peter Clarke and Co in…
The team at Peter Clarke and Co in Wellesbourne have provided us with top quality service throughout the time of our sale. They were in regular touch, and provided advice and support at all stages. I have no hesitation in recommending them.
Thank you! Our team at Wellesbourne are very grateful for your feedback
5/5
Very professional team based at…
Very professional team based at Wellesbourne. Effective throughout. Excellent customer service. Would employ them in the future.
Thank you so much Mr Aymes, the team truly appreciate your feedback
5/5
We are completely grateful for the…
We are completely grateful for the excellent service provided by this office, well over and above what was expected .We will recommend this office at every opportunity.
Dear Mr & Mrs Gough, Thank you so much for your kind feedback. It was a pleasure to work with you and we wish you every happiness in your new home.
5/5
They couldn't have beeper helpful or…
They couldn't have been more helpful or professional in keeping everything on track and everyone updated.
Thank you very much for your feedback and we wish you every happiness in your new home
5/5
Both Kate and Lauren were absolutely…
Both Kate and Lauren were absolutely wonderful with our house purchase. We were first time buyers, and they helped us and answered every question we had though out the whole process! We can't recommend them enough
Thank you so much! I am glad we were able to help you through the exciting, but stressful process!
5/5
Excellent service
Excellent service, friendly helpful staff. The sale was completed in less than twelve weeks
Thank you so much for your feedback, we really do appreciate it
5/5
I have nothing but praise and thanks…
I have nothing but praise and thanks for the staff at Peter Clarke.They have kept me informed, and advised every step of the way .I can honestly say without the communication and support I would have pulled out , because the process was so complicated.
Thank you! We wish you every happiness in your new home and look forward to taking your current keys, and replacing them with your new ones!
5/5
Peter Clarke Wellesbourne
Mark, Viv and Harry were brilliant with our sale. Always contactable and communication was great. Would highly recommend.
Thank you Mr & Mrs Wild
5/5
Excellent
We initially had an awful experience with another agent but Peter Clarke were nothing like our previous agents. From start to finish the staff at Leamington Spa were really professional, knowledgable and honest. We sold our house and purchased our new house through them. Renée is brilliant, she works so incredibly hard and nothing seems too much for her. She’s always so helpful and replies to calls and emails really quickly. Matthew has been excellent and gave us help when we really needed it and pointed us in the right direction. We can not thank the staff enough for everything they did to help us in the sale and purchase of our homes. I wouldn’t hesitate to recommend you to anyone and if we required an estate agent in the future I wouldn’t hesitate to return.
Thank you Mrs Betts! Your feedback is hugely appreciated
5/5
Harry from Peter Clarke at the…
Harry from Peter Clarke at the Wellesbourne office, went above and beyond to secure the purchase of a cottage and keep us up to date at all times with every step of the purchase. I would highly recommend him to anyone that is looking to sell.
Thank you Mr & Mrs Swiers! We are very lucky to have someone like Harry
5/5
Very helpful agent..
Although acting for the vendor Peter Clarke were easy to deal with from a buyer's perspective. They negotiated a fair price, were very accommodating for visits and chased the process through to completion.
This is excellent to hear from a buyers perspective! Thank you for your feedback.
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Wellesbourne has the most, with 559 reviews rated 4.7 out of 5, followed by Leamington Spa with 544.
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