Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleHad an amazing experience with team especially Eric quick service very professional.
Sameenah Β· 2 October 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 9 October 2025
Thank you so much for taking the time to write this amazing review! We're thrilled to hear that you had a great experience with our team, especially with Eric. Providing quick and professional service is always our goal, and we're glad we were able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleRecently dealt with Paul Dubberley to let out our property. Todd was very helpful and supported us in finding suitable tenants. I would highly recommend Todd at Paul Dubberley, very kind and friendly gentleman. Service provided by Todd was excellent and we were kept informed of the progress at all times.
Tarunjit Β· 2 October 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 9 October 2025
Thank you for your kind words and for choosing Paul Dubberley. We are thrilled to hear that our team member, Todd, provided you with excellent service and helped you find suitable tenants for your property. We pride ourselves on our communication and keeping our clients informed every step of the way. Thanks again for recommending us! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have been in my new property for over 1 month now and it wouldn't have happened if it wasn't for Todd. He was amazing, as a first time renter he walked us through the whole process. If we had any questions he was always happy to answer them very quickly. Me and my partner are so grateful for the time he took to answer our questions and making us feel at ease. Thank you so much Todd you was amazing.
Sarah Β· 2 October 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 9 October 2025
Thank you for your kind words! It brings us joy to know Todd was able to make your first renting experience a smooth one. We're here to help and support you always. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleKevin gave us a free one hour budgeting session helping us see what we can achieve with our collective income. Fantastic team with all the staff at church street. It was a smooth journey with no hassles at all with Kevin in the driverβs seat!
David Β· 26 September 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 26 October 2025
Thank you for the wonderful review! We are thrilled to hear about your positive experience with Kevin and our team. We pride ourselves on making budgeting a stress-free and seamless journey for our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have had a good experience with Kevin (Mortgages Advisor) who was very professional, knowledgeable, fast and amazing customer service. I didnβt have a clue when I first came to your office however you guided me through the process and now I have a home. Will surely come back again. Thank you very much Kevin
Sally Β· 26 September 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 26 October 2025
Thanks for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWithout geroge clearly guiding us through a lot of the process we wouldn't be where we are today! I highly recommend him. He is a very kind down to earth member of paul dubberley. When we didn't understand much being first time buyers he was there to make things more clear and understandable. 10/10 for this man! Would happily go with george again! Thank you so much.
Chloe Β· 17 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 17 April 2026
Thank you for your kind words! We are thrilled that George was able to assist you in your home buying journey and help make things more clear for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe were looking for a flat and had the pleasure of working with Todd Tomkinson at Paul Dubberley. He was extremely helpful and guided us through the whole process with great professionalism and care. Thanks to his support, we found the perfect one-bedroom flat that matched all our requirements.
Harpreet Β· 16 September 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 23 September 2025
Thank you for choosing us, ! We're thrilled to hear that you had a positive experience working with Todd at Paul Dubberley. Our team takes great pride in providing exceptional customer service and we're so glad we could help you find the perfect flat. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOur experience with Paul Dubberley was very good, especially with the mortgage advisor Mr. Kevin Thompson,He helped us every time and we are especially grateful to him. Thank you all team
Balwinder Β· 8 September 2025 Β· Paul Dubberley Estate Agents Bilston
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5/5
GoogleI want to thanks Olivia for her amazing customer service couldnβt ask for anything better. She is always professional, Olivia demonstrated a deep understanding of my needs, and her professionalism and dedication were evident in every interaction.
Kind regards
AD
Aa Β· 6 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
Thank you so much for the kind words, AD! We are lucky to have Olivia on our team, and we are thrilled to hear that she provided you with exceptional customer service. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI couldn't have asked for any better service from George while looking at my new home π€. Professional, friendly and honest approach. Thank you George. β¦
Anne Β· 5 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
Thank you for your kind words! We are so happy to hear that our agent George provided you with exceptional service during your home search. We pride ourselves on professionalism, friendliness, and honesty, and we're glad it shone through. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleOlivia provided me a great service and made me feel understood by answering my questions about what I wanted in a property. Very professional service, I would recommend.
Sam Β· 5 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
"Thank you for your kind words and recommendation! We are thrilled that Olivia provided you with excellent service and truly listened to your needs. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleGeorge has been ever so helpful. Everytime I call the branch he makes sure that whatever it is Iam calling about is dealt with. He is very professional and honest in every situation. Such a helpful member of staff, he definitely represents Paul Dubberley in the best way possible. Thank you for all your help George!
Madina Β· 5 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
Thank you for your kind words! It's always our pleasure to assist you and provide the best service possible. We're lucky to have George on our team, his professionalism and honesty are invaluable to our company. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleGeorge showed me and my Nan to a flat she was interested in and he was fantastic, well informed, polite and had a chat with us after the viewing, a great all round experience.
Jack Β· 5 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
Thank you for the kind words! We're thrilled to hear that George provided a fantastic experience for you and your Nan. Our team takes pride in being knowledgeable, polite and friendly. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleHelped my girlfriend's family get a home within a week after old place received unexpected move out letter, tod very helpful in the process, thank you so much.
StreamerTV Β· 4 September 2025 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 9 September 2025
Thank you for allowing us to assist your family in finding a new home quickly. We are thrilled to have helped and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWeβve just completed our mortgage process, and I couldnβt be happier with the support we received. Kevin was incredibly helpful every step of the way, always ready to answer our questions and guide us through the details. Shelby and the rest of the team were so welcoming whenever we visited the office, making the whole experience smooth and stress-free. From beginning to end, their professionalism and care really stood out. Iβm truly grateful for their hard work and highly recommend them to anyone looking for mortgage advice.
Opeyemi Β· 3 September 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 September 2025
Thank you so much for your kind words! We're thrilled to hear that our team, especially Kevin and Shelby, provided such great support during your mortgage process. Our goal is to make the experience stress-free and we're glad we could achieve that for you. Thank you for choosing us and for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNicky and the team at Paul Dubberley in Great Bridge were great. Right from putting my buy to let house up for sale to the completion they were friendly, efficient and went over and above to assist me in getting the sale completed . I would recommend their services wholeheartedly.
Deborah Β· 2 September 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 23 September 2025
Thank you so much for your kind words, it means a lot to our team at Paul Dubberley in Great Bridge! We strive to provide friendly, efficient, and above-and-beyond services for all our clients. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMolly and Meghan from the Lettings team gave us a fantastic service. They are helpful, friendly and give you regular updates and communication. We have used Paul Dubberley in Bilston for a number of years to let our properties and they always deliver a great experience.
Glenn Β· 2 September 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 September 2025
"We are thrilled to hear that Molly and Meghan provided you with fantastic service! Thank you for choosing Paul Dubberley and for your loyalty over the years. We strive to always deliver a great experience for our valued clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThanks Olivia. You have been really helpful with all the information that you have supplied, about selling the house.
Thanks again, Dave.
David Β· 25 August 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 September 2025
Thank you for the kind words, Dave. It was a pleasure providing you with all the necessary information for selling your house. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBig shout out to LAURA for always being on hand to help me throughout my process of my first purchase , she was always willing to go the extra mile to make sure everything got sorted .
The team overall at great bridge are fab , would highly recommend
China Β· 24 August 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 23 September 2025
Thank you so much for the kind words! We are thrilled that Laura was able to provide exceptional service during your first purchase. Our team at Great Bridge is committed to going the extra mile for our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNicola as shown so much support in the sale of our property she truly as been there for my every need.
Thank you x
Claire Β· 23 August 2025 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 9 October 2025
"Thank you for your kind words! We truly strive to provide exceptional support to our clients throughout the entire selling process. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMolly from the Lettings Team was brilliant! She assisted me through the process professionally. She even offered to help me to fill out the paperwork if I needed assistance. Thank you Paul Dubberley for a nice and easy process.
Mellorama063 Β· 20 August 2025 Β· Paul Dubberley Estate Agents Bilston
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1/5
TrustpilotPlease people stay away from these ifβ¦
Please people stay away from these if you donβt have there mortgage you wonβt get what you bidded on. I had a offer excepted on a flat (as a investment) I agreed to speak to the mortgage advisor in Wednesbury Paul Dubberly because she couldnβt get the mortgage I got fed up of waiting I decided to go to a independent mortgage advisor. I phoned up PD and told them I was going to use my own mortgage advisor so to tell Laura BrownI no longer wanted her to sort it. In 5 working days my new mortgage bloke got me a good deal but because I didnβt use Laura from PD they sold it to someone else and didnβt even give me a courtesy call to tell me. Just because PD have incompetent staff I have lost out on a good investment and had to pay the new advisor for a mortgage I no longer need. They am disgraceful. Oh and plus they even dropped the price of the flat itβs really bad management. Both staff at Wednesbury branch and Nicola at Great Bridge branch are a total waste of your time and there wage.
Customer Β· 18 August 2025 Β· Paul Dubberley Estate Agents Tipton
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5/5
GoogleMe and Partner canβt thank Kevin Thompson our mortgage advisor enough for his help and support in buying our first home. Nothing was to much trouble for Kevin he explained everything in detail at every stage through the process, we had a couple of hurdles but with Kevin expertise, advice and support we got through these. Once again a massive thank you to Kevin and anyone after a mortgage Kevin is your man.
Kristian Β· 9 August 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 September 2025
Thank you so much for your kind words! We are thrilled to hear that Kevin was able to provide you with top-notch service during your homebuying process. It's always our goal to make the journey as smooth and stress-free as possible for our clients. Congratulations on your first home, and please don't hesitate to reach out to Kevin for any future mortgage needs. He truly is the best in the business. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you to all the team at Paul Dubberley Bilston for helping me sell my house. From start to finish I can highly recommend their services. Special mentions to Shelby and Olivia. Thank you so much ladies for making a stressful process that little bit easier.
Andrea Β· 9 August 2025 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 September 2025
Thank you for choosing Paul Dubberley Bilston! We are delighted to hear that our team, especially Shelby and Olivia, provided excellent service throughout your house selling process. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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