Parsons Son and Basley estate agents in Brighton and Portsmouth

★★★★★ 5/5

Google

Very professional and efficient estate agents. Cheyenne Boss, our Residential Sales Negotiator, was reliable, trustworthy and an excellent communicator. Went above the call of duty in advising us and keeping us in the loop. Highly recommended.

Robert · 19 June 2015 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I was given a highly professional service throughout the whole process of letting my house in Brighton. I was particularly impressed with manager Julian Bishop's sensitive manner of keeping in touch before exchange/remortgage/completion and then the speed and efficiency with which the letting itself took place. The office staff were invariably extremely courteous and helpful.

Keith · 19 June 2015 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Very happy with all the help and advise given by Barry Hough from Parsons Son and Basley. During, what turned out to be, a rather protracted process he was always helpful and kept me fully informed. Couldn't have asked for more.

The · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I would like to say that I have had a very positive service from Parsons Son and Basley. I was dealing with Tim Finlinson and at all times found him courteous efficient and very knowledgable in all that was required from him. I would use theit services again.

Majella · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Barry helped source my new studio and held my hand every step of the way up until completion and beyond. As someone who has no idea about commercial property, I really appreciated the personal service and honest advice given. Barry is extremely professional, approachable and knowledgeable in his field.

Faye · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 4/5

Google

Our family have been using Parsons Son and Basley for many many years and they have always been very helpful and successful in letting out our 3 Flats. Especially recently we have had to call upon them more to assist us and nothing was too much trouble. Many thanks for all your help.

J · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

I wanted to write and warn people off using parsons son and basley. Never before have i dealt with such rude staff...this was from the beginning- even during the contract signing! Anyway after moving into the flat we called to ask for repair work...this was not carried out however we were still charged for it in our tenancy check out upon moving out (even though it was listed in the check in inventory as broken!!!) we left the place spotless, however we were charged excessive amounts for cleaning. the check out is also charged at £90!!! I think this company just try and squeeze any money they can fraudulently and i sincerely hope people think twice before using them...wish i could give no stars!

Tim · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I rented a flat through Parsons recently and found the staff very friendly and accommodating and went from viewing to move in effortlessly. The fees were a bit higher than some other agents but I have paid more in the past for a terrible service. Will definitely rent through them again!

Billy · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I approached Parsons Son and Basley to undertake the letting of commercial premises as a pre-school nursery. In a very short time they found a whole list of prospective tenants. Throughout a very satisfactory and successful conclusion I found the professionalism, efficiency and friendliness of the staff, Barry Hough and Paul Holder in particular, outstanding. Their legal advice and general overall help was accurate, prompt, efficient, helpful and of the highest standard. Their patience and sincerity made me genuinely feel that I was dealing with friends, not just a business letting agency. I have absolutely no reservations in recommending them and if ever the need arises for such services in the future they are at the top of my list.

David · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Parsons Son and Basley are a fantastic company to go through for renting property. Me and my current housemate used them for our new place and they're all incredibly informative with brilliant customer service. Any sort of issues or queries, they deal with it straight away. I couldn't recommend them more!

Lewis · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I must disagree with any of the negative comments written below as I have nothing but outstanding service from Parsons Son and Basley's lettings and sales departments. Perhaps the personnel have changed since those reviews were written as I have found their staff to be extremely professional, knowledgeable and helpful in providing their service to me. I have been a landlord with them for nearly two years and found Julian Bishop particularly impressive. I have always been given clear and accurate advice which is important when you are letting our your home and I was never made to feel a nuisance however many times I asked questions or clarifications which happened to me with my previous letting agent. The time came this year to sell my property and I must say that being able to both dealt with lettings and sales in the same estate agents has been marvelous for me. They have been able to advise me on all aspects relating to sale and to make the best solution for both myself and the existing tenants. Hugh Tucknott has been amazing with the same of my house, always responded immediately to my emails (i prefer to do things by email than phone as I live outside of the UK) and been extremely efficient and productive. He quickly uploaded my properties details ready for sale and we were lucky enough to have an offer within 4 months thanks largely to Hugh's tireless efforts. I would certainly recommend Parsons Son and Basley to anyone and when I purchase my next property this is where I will come to.

E · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I have been using Parsons, Son & Basley for two years now, primarily their lettings department. The service has been excellent, no qualms in giving 5 stars - really prompt, responsive and excellent advice has always been available and invaluable, particularly appreciated given it had been the first time I had rented out a property. As per E Delo's comments, Julian has been particularly outstanding - really professional, knowledgeable and patient. More than happy to recommend.

Nathan · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

After reading a few negative reviews about Parsons, Son and Basley I felt I must add my extremely positive experience of this company. I own a number of properties across the South East and Parsons, Son and Basley manage my Brighton property interests. After dealing with many agents in my experience I find Parsons to be professional, efficient and dependable. Al l important qualities when I’m leaving my investments totally in their hands. I have been a landlord with Parsons for almost 8 years and have only positive experiences. They are efficient in finding new tenants keeping void periods to a minimum and trustworthy as I leave full management to them with no problems or worries. The most recent tenant gave their notice to vacate and within 24 hours the property was re-let with some minor works that needed doing quoted and organised for me. Great work Jessica. On the whole Julian and the team offer me peace of mind that my investment will be looked after but also that the tenants in the property are also looked after. A happy tenant is good for the landlord too.

Nick · 19 June 2014 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I must disagree with any of the negative comments written below as I have nothing but outstanding service from Parsons Son and Basley's lettings and sales departments. Perhaps the personnel have changed since those reviews were written as I have found their staff to be extremely professional, knowledgeable and helpful in providing their service to me. I have been a landlord with them for nearly two years and found Julian Bishop particularly impressive. I have always been given clear and accurate advice which is important when you are letting our your home and I was never made to feel a nuisance however many times I asked questions or clarifications which happened to me with my previous letting agent. The time came this year to sell my property and I must say that being able to both dealt with lettings and sales in the same estate agents has been marvelous for me. They have been able to advise me on all aspects relating to sale and to make the best solution for both myself and the existing tenants. Hugh Tucknott has been amazing with the same of my house, always responded immediately to my emails (i prefer to do things by email than phone as I live outside of the UK) and been extremely efficient and productive. He quickly uploaded my properties details ready for sale and we were lucky enough to have an offer within 4 months thanks largely to Hugh's tireless efforts. I would certainly recommend Parsons Son and Basley to anyone and when I purchase my next property this is where I will come to.

Emma · 25 October 2013 · Parsons Son and Basley Brighton