Trusted Agent profile

Parsons Son and Basley reviews

3.9

★★★★★ Good

13 reviews across 2 platforms

25 London Road, Portsmouth PO2 0BQ

Parsons Son and Basley's Portsmouth office at 25 London Road is rated 3.9 out of 5 across 13 reviews on two platforms, including 11 Google reviews rated 4.5. The 2 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

11

Reviews on Google

This office

Facebook logo

1.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

1/5

Google

I am disappointed with the racism and assault i get from M.K​​​​. He comes to my business as property management but he is trying to get in my private draws and assaulting my staff and my self. There is lack of communication as well he will not answer any phone or email just emails when he is coming for inspection then walks to shout around the shop. I am not happy with this at all and all my patience to this is leaving me.

Mehmet · 16 November 2025

Agent replied · 16 April 2026

Hello Mehmet. I am disappointed to read these comments M K is an experienced manager and as such I would like to investigate this further. Please contact myself on michaelb@psandb.co.uk to see what i can do. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

Nicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon

Lauren · 16 April 2025

Agent replied · 16 April 2026

Hello Lauren, Thank you for the kind comments. I will feed this back to Nicola. Kind Regards Michael Barber

5/5

Google

I would like to thank Ruth Smith for her outstanding support to Port Solent and specifically for her outstanding work and effort put into providing replies to my buyer's solicitor. Over and above service and very much appreciated by all parties.

Susan · 25 November 2024

Agent replied · 11 December 2024

Hello Susan. Thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

Lyndsay Field was my contact here and she was excellent. She made my house sale effortless with her care and attention. Joanne Chaudhry was also amazing with her help and support with some of the finer details of the sale. Would thoroughly recommend.

G · 26 September 2024

Agent replied · 24 October 2024

Hello GM thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

Nicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon

Lauren · 18 May 2024

Agent replied · 17 June 2024

Hello Lauren, Thank you for the kind comments. I will feed this back to Nicola. Kind Regards Michael Barber

5/5

Google

These guys took over from a previous company. It has been like night and day. They are professional thorough and business like. Exactly what is needed

Vikingstudios · 16 December 2025

Agent replied · 16 April 2026

Hello Viking Studios. Thank you for the kind comments. I will feed this back to the team. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

I would like to thank Lyndsay Field for her outstanding support, thank you.

Matthew · 26 September 2024

Agent replied · 24 October 2024

Hello Matthew, thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

Our experience has been with Sabrina, who looked after our property. She was a breath of fresh air with meticulous attention to detail, clear and timely communication and responsive to any questions or queries we have had during her time overseeing our property.

Tom · 25 December 2024

Agent replied · 24 December 2024

Hello Tom, Thank you for the kind review. Kind Regards Michael Barber Chief Operations Officer

3/5

Google

Have complained to these people about 3 times had no response. Poor management.

Jackie · 26 October 2024

Agent replied · 24 October 2024

Hello Jackie, I am sorry for this matter if you would like to contact myself michaelb@psandb.co.uk I can try and help. Kind Regards Michael Barber Chief Operations Officer

5/5

Google

Excellent service and nothing was to much trouble for Lyndsay, despite our hundreds of questions. A*

MATT · 18 June 2023

Agent replied · 17 June 2024

Hello Matt, thank you for the kind comments. Kind Regards Michael Barber (Director)

1/5

Facebook

Don’t waste your time dealing with this lot , useless .

Caroline · 15 November 2024

1/5

Facebook

would not recommend these people to anyone.

Jackie · 22 October 2024

5/5

Google

Rating only, no written review.

Jade · 18 June 2023

Agent replied · 17 June 2024

Thank you Jade. Kind Regards Michael Barber (Director)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Parsons Son and Basley's Google reviews

Questions about Parsons Son and Basley

How many reviews does Parsons Son and Basley have?

Parsons Son and Basley's Portsmouth office has 13 reviews across two platforms: 11 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Parsons Son and Basley's rating?

Parsons Son and Basley is rated 3.9 out of 5 across all 13 reviews, and 4.5 out of 5 on Google from 11 reviews, checked 9 October 2026.

Where is Parsons Son and Basley's Portsmouth office?

Parsons Son and Basley, 25 London Road, Portsmouth PO2 0BQ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.