Trusted Agent profile
Verified
★★★★★
691 reviews across 4 offices and 3 platforms
Park & Bailey - Coulsdon has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 691 reviews on three platforms, rated 4.9 out of 5 overall.
685
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
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Park & Bailey - Coulsdon's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey - Coulsdon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI’m very happy working with Park & Bailey. A professional real estate agency with professionalism throughout the process. They kept me informed, they connected with the relevant parties involved timely and always handled the purchase …
Hello Helz, we appreciate you leaving a review. Thanks for sharing your positive purchasing experience. We hope you love your new home. We'll pass your comments over to Damien, Rebecca and the rest of the Coulsdon team.
5/5
GoogleMy experience of selling my house via the Park and Bailey Coulsdon branch has been an extremely positive experience. Luke and Ruby have been the main contacts and both have been professional throughout the process from arranging multiple …
Hello Taiye, thank you for the 5-star review. Great to hear of your positive experience and that you wouldn’t hesitate to recommend us. We will pass your kind words over to Luke, Ruby and the rest of the Coulsdon team.
5/5
GoogleI can highly recommend Park & Bailey - very responsive and professional, and made the process of searching for house really straightforward. Ruby was great to deal with as the agent, and the addition of a progression service with Sue was …
Hello Jack, thank you for leaving a review. We appreciate you sharing your positive experience and are thrilled to see that you would highly recommend us. We'll share your review with Ruby, Sue and the Coulsdon team.
5/5
GoogleWe had a fantastic experience working with Ruby and Luke at Park & Bailey Estate Agents Coulsdon. We are still in process of completion, but our experience so far with Ruby and Luke has been excellent. They’ve both been professional, …
Hello Kessa, thanks for taking the time to leave a review. We appreciate you sharing your positive experience, and great to see you'd highly recommend us. We will pass your comments over to Ruby, Luke and the Coulsdon team.
5/5
GoogleThe Park & Bailey Team in Coulsdon were great. Ruby and Sue helped us find the right home and see it through to completion. …
Hello Lachlan, we appreciate the review. Thank you for sharing your positive purchasing experience. We will pass your kind words over to Ruby, Sue and the rest of the Coulsdon team.
5/5
GoogleMark and his team tirelessly found us a buyer and got us as close as possible to our asking price in a very challenging market. P&B were always courteous and attentive to our specific needs regarding access and viewings, especially considering we weren't living at the property during the sale. This was the 2nd time we had used P&B and we would definitely recommend them if you are looking for an agent in their catchment.
Hello Mark, we appreciate the review. Thank you for sharing your positive selling experience. Great to see you would recommend us. We'll pass your kind words over to Mark and the rest of the Caterham Hill team.
5/5
GoogleWe had an outstanding experience with Park & Bailey. Mark and his team were exceptional from start to finish. They promptly visited our property and, once instructed, had everything prepared for the market in no time. Impressively, they secured a sale during the pre-marketing phase, sparing us the stress of multiple viewings. Damien in the progression team was particularly brilliant, his negotiation skills and sound advice were invaluable after our onward purchase fell through. Throughout the process, communication was consistently clear and proactive. We couldn’t be more pleased and would highly recommend their services.
Hello John, we appreciate the 5-star review. It's great to hear about your positive experience and that you would highly recommend us. We will pass your kind comments over to Mark, Damien and the rest of the Caterham Hill team.
5/5
GoogleWe recently sold and bought through Park and Bailey and highly recommend them as agents. …
Hello Rich, thank you for the 5-star review. Great to hear you would highly recommend us. We hope you enjoy your new home. We'll pass your kind words over to Damien and the Caterham Hill team.
5/5
GoogleGreat service from the team at Park & Bailey Caterham Hill, from the advice prior to sale and updates all the way through the journey to Completion. I really appreciated the friendly help in dealing with the issues that popped up, and I …
Hello Colin, thank you for taking the time to leave a review. Great to hear of your experience and that you would recommend us too. We'll pass your kind words over to Luke, Sue, Damien and the Caterham Hill team.
5/5
GoogleWe cannot recommend Park and Bailey enough. They have been fantastic through this whole process and we would have been infinitely more stressed without them. The entire team were kind, lovely and so efficient but special mention has to go …
Hello Victoria, we appreciate you taking the time to leave a review. Great to hear you would recommend us. We'll pass your kind comments over to Sue and the Caterham Hill team.
5/5
GoogleAmazing service right from the start. Changed estate agents a few months into our sale and couldn’t have made a better decision. Luke and Mark were always helpful and friendly and on hand with such speed. Once sold Damien was informative …
Hello Emma, we appreciate the review. Thanks for sharing your positive experience and it's great to hear you would highly highly recommend us. We'll share your kind comments with Luke, Mark, Damien and the Caterham Hill team.
5/5
GoogleI recently had a fantastic experience buying a property through Park & Bailey. Luke was incredibly helpful and knowledgeable throughout the entire process. He was always available to answer my questions and provided excellent guidance. His …
Hello Kive, we appreciate the review. Great to hear about your positive experience and that you would highly recommend us. We'll share your kind comments with Luke and the Caterham Hill team.
5/5
GoogleWe have used Park & Bailey twice over the years, on both occasions it has been a very positive experience, the house sold very quickly and without any issues, Luke & Ruby were both very professional and kept us updated during the process, we wouldn’t hesitate to use or recommend them in the future.
Hello Kim, thank you for the 5-star review. Great to hear of your positive experience and that you would recommend us. We will pass your comments over to Luke, Ruby and the rest of the Coulsdon team.
5/5
GoogleExcellent service from start to finish of a long and stressful process. The team were always there to help and were incredibly responsive and knowledgeable. Everyone was a pleasure to work with, can't recommend more highly!
Hello Chris, we appreciate the review. Thank you for sharing your positive experience. Great to see you would recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleExcellent Service from Park and Bailey Estate Agents I recently had the pleasure of working with Park and Bailey Estate Agents, and I couldn't be more impressed with their professionalism and customer service. …
Hello Joel, we appreciate the review. Thanks for sharing your positive experience and it's great to hear you would highly recommend us. We'll share your kind comments with the Caterham Hill team.
5/5
GoogleThank you Park & Bailey for a fantastic service. From the moment we met the branch manager Chris, we knew we were in good hands. It's been 18 years since we sold a property so we really appreciated the support and experience. Luke, Mark, …
Hello Jackie, we appreciate you taking the time to leave a review. Great to hear of your positive experience when selling with us. We'll share your kind words with Chris, Luke, Mark, Harry, Lyn and the Caterham Hill team.
5/5
GooglePark & Bailey managed the sale of our rental property in Caterham. Chris and the team are all great and made it very easy. We live 250 miles away and didn't have to make a single journey back to our property during the transaction, they …
Hello Pete, we appreciate the review. Thanks for sharing your positive experience. We'll share your kind words with Chris and the rest of the Caterham Hill team.
5/5
GoogleThe guys a Park & Bailey (Chris, Marlk and Luke) have been amazing to work with. A stressful process at times, that they have made as easy and straightforward at possible and also helped manage expectations all round. Thank you for …
Hello Jemma, thank you for the review. Great to hear of your positive experience and that you would 100% recommend us. We'll share your kind comments with Chris, Mark, Luke, and the rest of the Caterham Hill team.
5/5
GoogleI can’t recommend Park & Bailey Caterham enough. We had a difficult sale, but Luke and the team were incredibly supportive throughout the whole process. From getting our property marketed to securing a sale, their professionalism and …
Hello Nicola, we appreciate you taking the time to leave a review. Great to hear of your positive experience. We'll share your kind words with Luke, Damien and the Caterham Hill team.
5/5
GoogleSuch a good decision to sell my house through Park & Bailey. From day 1 I felt confident I had made the right choice. Their knowledge of the local area was excellent and their advice about marketing and pricing my home accurate. I quickly …
Hello Sarah, we appreciate the review. Thanks for sharing your positive experience when selling with us. Great to hear you'd highly recommend us. We'll share your kind words with the Caterham Hill team.
5/5
GoogleMy husband and I recently purchased a flat through Park & Bailey - Harry, a new member of staff, was excellent, he showed the property very professionally. Following our offer being accepted we worked with Luke and Mark, again very …
Hello Jayne, we appreciate the review. Great to hear you would highly recommend us. We'll share your kind words with Harry, Luke, Mark and the rest of the Caterham Hill team.
5/5
GoogleI can’t recommend park and Bailey enough, they have been very helpful and supportive throughout the buying process. Thanks Mark and Damian!
Hello Sophie, thank you for taking the time to leave a review. We appreciate you sharing your positive buying experience. We will pass your feedback to Mark, Damien and the Caterham Hill team.
5/5
GoogleP&B have been really helpful and accommodating helping us find our dream home. Luke organised a couple of viewings and Ruby showed us around. Big thanks to Ruby who had all the answers to our many questions and was very helpful explaining everything to us.
Hello Alex, thanks for taking the time to leave a review. Great to hear of your positive buying experience. We will pass your feedback over to Luke, Ruby and the Coulsdon team.
5/5
GoogleFantastic customer service from all the team at the Caterham branch. Communication throughout was excellent and Sue the dedicated Sales Progressor worked tirelessly to get the long chain moving during sticky moments. I can’t than you enough! A
Hello Alicja, thanks for the review. We appreciate you sharing your positive experience. We'll pass your feedback over to Sue and the Caterham Hill team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 434 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey - Coulsdon offices, by town:
Yes. In The Trusted Agent 2026 awards: Park & Bailey - Coulsdon, Coulsdon won Platinum; Park & Bailey - Coulsdon, Caterham on the Hill won Gold.
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