Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleRedflag!!! Beware!!!. Oyster property is a very dishonest company. Warning to any tradesmen. Am self employed plumber this company got me to do an emergency job for them I spend money on and in the end refused to pay.
Anthony · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 23 July 2024
Dear Anthony,
We appreciate your feedback and are sorry to hear about your experience. At Oyster Properties, we strive to maintain high standards and integrity in all our dealings.
Could you please provide more details about the job in question? We want to resolve this issue and ensure that all our contractors are treated fairly and compensated for their work. Please contact us directly at 02089515558 so we can address this matter promptly.
Best Regards,
Oyster Properties
★★★★★ 5/5
GoogleVery friendly and professional company. My letting agent Kumar was great for my entire tenancy. Good communication and quick to act on any issues.
Cónal · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 6 February 2024
Dear Cónal O'Meara,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear about your satisfaction with our services and particularly appreciate your kind words about Kumar, your letting agent.
Our team strives to provide friendly and professional service, and it's fantastic to know that Kumar contributed to making your entire tenancy a positive experience. We greatly value effective communication and prompt issue resolution, and we're delighted to hear that Kumar demonstrated these qualities throughout your time with us.
If you ever need assistance in the future or have further feedback to share, please feel free to reach out.
Best regards,
Oyster Properties Team.
★★★★★ 5/5
GoogleWe worked with Kumar to take out a lease for a year. Kumar was very helpful and responsive to our queries and was happy to arrange and attend a few viewings so we could check over the property before we moved in. We are now happily renting. Thanks for your help.
Andreas · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 19 December 2023
Dear Andreas & Jenny,
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that working with Kumar made your leasing process smooth and enjoyable.
It's fantastic to know that Kumar's assistance and responsiveness were instrumental in addressing your queries and ensuring you felt confident in your decision. We are pleased to have played a role in helping you find a property that you are now happily renting.
If you ever need assistance in the future or have further feedback to share, please feel free to reach out.
Best regards,
Oyster Properties Team.
★★★★★ 5/5
GoogleI am with this agency since 2019. Also during the pandemic , they were very understanding and helpful. Kumar is really helpful when you need to find a house. Always answered my questions and is very patient. Whenever we had issues for maintenance or repairs always very prompt.Overall , we are really happy with Oyster Properties.
Anca · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 12 December 2023
Dear Anca Alexandra Caprarin,
Thank you so much for taking the time to share your positive experience with Oyster Properties. We truly appreciate your kind words and are delighted to hear that you've been with our agency since 2019.
It's heartening to know that our team, especially Kumar, has been instrumental in making your housing journey a smooth and enjoyable one. We understand that the pandemic brought about unprecedented challenges, and we're grateful for your acknowledgment of our understanding and support during those times.
If you ever need assistance in the future or have further feedback to share, please feel free to reach out. We appreciate your trust in Oyster Properties and look forward to serving you again.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA great experience with Oyster Properties.
Kumar Gurung, our estate agent, was absolutely brilliant. Knowledgeable, straight up and equally willing and able to find a solution to every potential problem or hitch that came our way. Everything you could ask for from your estate agent.
Dan · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 28 November 2023
Dear Dan Oakley,
Thank you so much for taking the time to share your positive experience with Oyster Properties and specifically with Kumar Gurung! We are delighted to hear that your experience was great and that Kumar played a significant role in making it so.
Your kind words about Kumar's knowledge, straightforward approach, and problem-solving skills mean a lot to us. We strive to provide excellent service, and it's wonderful to know that we've met your expectations.
If you ever need assistance in the future or have further feedback to share, please feel free to reach out. We appreciate your trust in Oyster Properties and look forward to serving you again.
Best regards,
Oyster Properties Team.
★★★★★ 5/5
GoogleVery glad that I chose this agency. Manesh is a highly professional property consultant.
He was very helpful all the way through buying my first property, he recommended good solicitors, always easy to reach him on the phone. But most importantly he got me the first viewing of the flat that I eventually got, when it was not even on the market yet!
Natalia · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 15 November 2023
Dear Natalia Nikitina,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience working with Manesh and that our agency could assist you in finding and securing your first property.
Manesh takes great pride in providing professional and personalized service to our clients, and we're delighted to hear that his guidance was instrumental in your property buying journey. It's fantastic to know that you found his recommendations for solicitors helpful and that he was easily accessible whenever you needed assistance.
Securing the first viewing of the flat, especially when it wasn't even on the market yet, is a testament to Manesh's dedication and proactive approach. We understand how crucial such opportunities are in the competitive real estate market, and we're pleased that Manesh could help you get ahead.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe were very impressed by the homes that we saw through Oyster. Kumar Gurung, especially was extremely professional and helpful.
Muneeza · 20 March 2024 · Oyster Properties Arnos Grove
Agent replied · 8 November 2023
Dear Muneeza Naqvi,
Thank you for sharing your positive experience with Oyster Properties and your appreciation for Kumar Gurung. We're delighted to hear that you were impressed by the homes you saw and that Kumar's professionalism and assistance stood out.
Your satisfaction is important to us, and we're here to assist you with any further questions or property-related needs in the future. Please let us know anything we can help. Again, thank you.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleFaye very rude - especially on her whatsapp messages. Being a professional potential Tenant looking for a place, she made it off putting no to deal with this company any further.
P17RVV · 20 March 2024 · Oyster Properties Stanmore
★★★★★ 1/5
GoogleI am updating my review, after a horrible end of tenancy experience.
To summarize.. the viewing and original letting experience was very good, the renewal process and regular maintenance was poor and end of tenancy was horrible.
Mohamed · 20 March 2024 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleRating only, no written review.
HARSH · 20 March 2024 · Oyster Properties Stanmore
Agent replied
Dear Harsh Patel,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. … More
★★★★★ 5/5
FacebookWhat sets Mr. Bryan apart is his personalized approach to investment. He takes the time to understand each client's financial goals, risk tolerance, and investment preferences. This enables him to tailor investment strategies that align with their individual need, maximizing their chances of success. Try Mr.Bryan’s investment service with $1,000 and watch it grow 20x within 2 weeks via CONTACT OFFICIAL FACEBOOK @ Donald Investment ManagersMore info on WHATsApp +1 (772) 208-9499
Tyle · 29 February 2024 · Oyster Properties Arnos Grove
★★★★★ 1/5
TrustpilotFollowing up on previous review
Following up on previous review, I have been pressured into taking a lower amount of deposit back almost 30% reduction as I was told pretty much take it or lose it and even when we agreed an amount they didn’t even give it all. I’ve requested the rest of the amount 48 hours ago and still no reply. DO NOT TRUST them they are liars and thieves!!
James · 15 February 2024 · Oyster Properties Stanmore
★★★★★ 1/5
TrustpilotRedflag!!
Redflag!!! Beware!!!. Oyster property is a very dishonest company. Warning to any tradesmen. Am self employed plumber this company got me to do an emergency job for them I spend money on and in the end refused to pay.
Anthony · 14 February 2024 · Oyster Properties Arnos Grove
Agent replied · 14 February 2025
We are truly sorry to hear about your experience and apologize for any inconvenience caused. This is certainly not the standard of service we aim to provide. We take such matters seriously, and we would like to address your concerns directly. Please contact us so we can investigate this further and work towards a resolution
★★★★★ 1/5
TrustpilotRedflag!!
Redflag!!! Beware!!!. Oyster property is a very dishonest company. Warning to any tradesmen. Am self employed plumber this company got me to do an emergency job for them I spend money on and in the end refused to pay.
Tony · 14 February 2024 · Oyster Properties Arnos Grove
★★★★★ 5/5
GoogleRating only, no written review.
Clubaspirephotos · 12 February 2024 · Oyster Properties Stanmore
Agent replied · 12 April 2024
Dear Clubaspirephotos,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Harsh · 12 February 2024 · Oyster Properties Stanmore
★★★★★ 1/5
GoogleI have not had heating for over 2 weeks now, I have called, chased and also contacted contractors on behalf of Oyster properties in order to get this resolved and still no communication from them. Every personnel I speak to tells me I will get a call back, and yet I am still waiting. It has been the coldest time of the year with temperatures going below freezing to -5 degrees Celsius. An appointment was made for inspections of the apartment, to which I emphasised I would like to use this as an appointment to discuss outstanding issues and no employee of Oyster shows up, nor was any form of communication sent to cancel the appointment, even after I chased this.
Adekunle · 7 February 2024 · Oyster Properties Stanmore
Agent replied · 26 February 2024
Dear Adekunle Karunwi,
We sincerely apologize for the inconvenience and frustration you have experienced due to the lack of heating in your apartment. We understand the urgency of the situation, especially during this exceptionally cold period. Upon conducting a thorough investigation into this matter, our maintenance team has been diligently working to resolve the heating issue. Their efforts reflect our commitment to providing timely and effective solutions.
We have promptly informed the landlord about the additional two plumbing issues you highlighted. Subsequently, we have received a quote for addressing these concerns. As of now, we are awaiting the landlord's approval.
Rest assured, we understand the importance of a swift resolution, and we will promptly update you as soon as we receive confirmation from the landlord. Your patience and cooperation during this process are greatly appreciated.
If you ever need assistance in the future or have further feedback to share, please feel free to reach out.
Best regards,
Oyster Properties Team.
★★★★★ 1/5
TrustpilotWorst company to get the place rented
Worst company to get the place rented. Sales team was very helpful to find a place. But when it comes to the Maintenance of the Property they are nothing but useless. Not responding on time. Shower Not working, Broken Window and Radiator not working are very basic problem for them and they do not care for their tenant. Most useless and rudest team, not picking up call over the weekend no emergency no or even helpful for resolving the problem
Poonam · 3 February 2024 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleReviewing Gemma at Oyster Properties.
I am a resident of Woodford Court, Watford, and my experience with Oyster Properties, in general, and Gemma, in particular, has been fantastic. Gemma has been extremely helpful and empathetic towards my particular requirements. She is quick to respond and aims to resolve any issues (if any) at the earliest. I have been dealing with Gemma for some time now and never has she turned down any reasonable requests. In fact, she has always been very warm and forthcoming. As a result, I would give Gemma a genuine 5-star rating!
Gunjit · 29 January 2024 · Oyster Properties Stanmore
Agent replied · 20 April 2023
Dear Gunjit Madra,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gemma receives the recognition they deserve. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleWe have had a great experience renting with Oyster Properties.
Gemma has been super helpful in answering all the questions we had and helping us with the process of getting everything ready to start renting.
We have also had some interaction with Mehul, Dhaval and Pauleen. They have all been very helpful and professional in communicating with us and addressing any problems we might have.
Beatrice · 29 January 2024 · Oyster Properties Stanmore
Agent replied · 5 November 2023
Dear Beatrice Gaina,
We're delighted to hear about your great experience renting with Oyster Properties. Thank you for your kind words about Gemma, Mehul, Dhaval, and Pauleen. We take pride in providing excellent service and assistance, and we're thrilled to know that our team has been helpful and professional in addressing your questions and concerns. Please let us know anything we can help. Again, thank you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have had a great experience with oyster properties. It's like a family run.
In letting Gemma and Neel had been so great finding great tenants.
In selling Irina and Dean did a fantastic job, I was really impressed with the thorough professionalism this firm presents.
I would definitely use and recommend there services.
Thank you very much to all at Oyster Properties.
G · 29 January 2024 · Oyster Properties Stanmore
Agent replied
Dear G Harji,
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Oyster Properties. We sincerely thank you for taking the time to share your thoughts with us.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
TrustpilotCompletely changed my view of estate agents
Incredible service all round when I was selling my flat. Extremely professional and friendly, responsive and honest. Kept me informed throughout the whole process and assured me whenever I started getting a bit nervous. Irina was hugely knowledgeable about my block as well as the area, and knew things before I raised them with her and solutions ready to hand. She worked with me to deal with awful managing agents and issues arising, and dealt with all parties so well. Their ASAP conveyancing sales progressors who they partner with were also amazing and everyone helped me seamlessly through a few hiccoughs with my onward purchase chain as well as my sale which I appreciate massively as this process is so stressful. Can't thank the whole team enough esp. Irina and Dean who clearly went above and beyond and would definitely recommend them to everyone dealing with a purchase or sale. I've had the pleasure (cough?!?!) of dealing with several estate agents in North West London and Oyster are a league above.
Kelly · 27 January 2024 · Oyster Properties Stanmore
Agent replied · 14 February 2025
Thank you so much for your amazing feedback! We're thrilled to hear that Irina, Dean, and the rest of the team could provide such excellent service throughout your sale and purchase. At Oyster, we strive to be proactive and knowledgeable, and it's great to know that made a difference for you during what can be a stressful process. We truly appreciate your recommendation and are so grateful for the opportunity to support you. Wishing you all the best in your new home!
★★★★★ 1/5
TrustpilotIf I could leave 0 start review I…
If I could leave 0 start review I would, I was a tenant for 2 years when I was inquiring to let a property I was told rent doesn’t increase much. After being there for 2 years landlord tried increasing rent from 1750 - 2400 absolutely disgusting. 🤢 not only that but the first 3 weeks of moving in we had not got water or heating no apologies or compensation provided. I have now moved out over a month ago and trying to get my deposit back I have provided evidence of the property condition when we moved in but they are insisting I pay over £800 in damages which is due to landlord negligence. Do not trust what oyster properties say to you it’s all lies.
James · 27 January 2024 · Oyster Properties Stanmore
Agent replied · 14 February 2025
We’re truly sorry to hear about your experience and sincerely apologize for any inconvenience caused. This is certainly not the standard of service we aim to provide, and we take your feedback seriously. We would like to investigate this matter further and work to resolve the issues you’ve raised. Please reach out to us directly so we can look into your concerns and address them appropriately.
★★★★★ 1/5
GoogleThere are many repairs needed, some of which pose safety hazards. The agent has been unresponsive and his manager, Sajur, has ignored our complaint. It has been over a month and no one has followed up regarding the necessary repairs. This agency is terrible! Landlords should reconsider letting this agency manage their properties.
Here are the specific issues we have encountered:
- The dishwasher has not been functioning for the past three weeks, despite reporting it. No action has been taken.
- When we moved in, the boiler did not work, leaving us without hot water and heating for six days.
- There was a leak from the bathroom that extended into the kitchen due to faulty silicon.
- There was another leak in the kitchen.
- The main door has a large gap and cannot be secured, preventing us from accessing the garden.
- The alarm system does not work.
- The property was not properly cleaned, resulting in numerous bugs in the kitchen cabinet.
- There have been multiple problems with the property that were not addressed or checked before it was rented out.
Amir · 13 January 2024 · Oyster Properties Arnos Grove
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
