Trusted Agent profile
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★★★★★
1,091 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,091 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
778
Reviews on Trustpilot
All 2 offices
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Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSuperb team
Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them
Thank you for your kind review we are really pleased you were happy with out service and wish you many years of happiness in your new home!
5/5
TrustpilotI was really pleased with Karen and…
I was really pleased with Karen and everyone at Oulsnam Bournville. Their comms were great throughout our sale. I would definitely recommend.
5/5
TrustpilotOulsnam is a very good estate agent to deal with.e company was very good and very…
the company was very good and very helpful in all respects
5/5
TrustpilotVery professional and supportive staff
Very professional and supportive staff. Good communication throughout the process.
5/5
TrustpilotSelling and buying my house
It was one of the best experince i had with a company. They sold my house andI bought one from them. They were very helpful, supportive and made everything smooth. Ben and Debbie deserve a gold medal. Thanks very much
5/5
TrustpilotOulsnam's
Good communication during the sale process, excellent service from all at oulsnam's.
5/5
TrustpilotI have used Robert Oulsnam on several…
I have used Robert Oulsnam on several occasions in the past, and they are the first estate agents I would recommend to anyone selling their home, mainly because of the personal service you get from them. I was kept informed with everything from start to finish and want to thank James for the honest valuation of my house and also a big thanks to Joel Kordan the sales negotiator for keeping me up to date from day one. Sadly on this occasion the sale of my property fell through because of a really negative survey on the property I was buying.
5/5
GoogleRating only, no written review.
Thank you for the 5 stars!
5/5
TrustpilotHighly recommend
From start to finish a really professional and friendly service. Highly recommend.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
5/5
Trustpilotvery happy with the staff performance
Bought a house that was being sold through Oulsnams. The girls were all fantastic in the office. Patient, kind, empathetic. It wasn't an easy transaction and it got a bit edgy but the staff were wonderful throughout. I would definitely use kings heath oulsnams in the future and thank you.
Thank you for the 5* review and kind words for our Kings Heath Team. We are so happy that you would recommend us and we all hope that you have settled into your new home.
5/5
TrustpilotWe got shown a lovely property by Jeff…
We got shown a lovely property by Jeff Field today. Very knowledgeable and his insight and experience was evident. We our now looking to make on offer!
5/5
TrustpilotExcellent customer service
Oulsnam Moseley were professional, friendly and efficient when selling our property. Their stand out feature for us was their excellent communication from all team members during the sale process. This gave us confidence and kept us up to date on developments as the sale progressed. They were active and diligent in finding viewers. We would thoroughly recommend them to anyone wanting a reliable estate agent who clearly cares about their customers and shows intent on achieving a result.
5/5
TrustpilotI would like to thank the entire team…
I would like to thank the entire team who supported me. They were always on hand to assist with anything I needed, whether it was things I was unfamiliar with, or areas where I required guidance and advice. Their help and support made a real difference.
Thank you for your review and your kind words for the team
5/5
GoogleWe used Oulsnam for the recent sale of our house and the service was impeccable. The whole team were incredibly helpful throughout the process, and really helped us during the final week when the conveyancing process got extremely stressful. I'd definitely recommend them!
Thank you for your fantastic 5-star review. We're delighted to hear that you had such a positive experience with our team and that we were able to support you throughout the sale, especially during the more stressful stages of the conveyancing process. We really appreciate your recommendation and wish you all the best for the future. 🏡
5/5
GoogleGreat service from start to finish. Everything ran smoothly and communication was spot on. Special mention to Anna Martin, really helpful and always kept things moving. Would happily recommend !
Thank you for your wonderful 5-star review. We're delighted to hear that everything ran smoothly and that you were kept well informed throughout the process. Anna will be especially pleased to receive your kind comments. Thank you for your recommendation, and we wish you all the very best in your new home. 🏡 …
5/5
TrustpilotThe service we received for the buying…
The service we received for the buying of our first house was excellent. The team handled all elements of the purchase with due care and effort to enable a smooth process
5/5
TrustpilotHelpful and knowledgeable
Sadie was so helpful and knowledgeable. She gave us the time we needed to view the property and offered ideas/suggestions about how it could work for us. She was honest and genuine.
Thank you for your kind review we are really pleased to hear you had a good viewing experience with Sadie and have passed on your kind words!
5/5
GoogleChloe provided a first class service. She was very responsive and helpful. Would recommend her and Oulsmans letting team .
Thank you for your kind words and for taking the time to leave a review that is much appreciated. Many thanks.
5/5
GoogleWe've been renting a property with Oulsnam, Barnt Green since 2018. We've had nothing but excellent service and any issues with the property have always been resolved quickly. Our property manager, Shania Benton, has been consistently superb and is always approachable. Thank you Shania!
Thank you we appreciate the review and you taking the time to leave it. Many thanks.
5/5
GoogleI’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.
That's an amazing review, thank you for taking the time to leave one it is much appreciated and we are so pleased Shania has being able to assist. Many thanks.
5/5
GoogleMy family and I had a very pleasant experience with Ms Shania Benton, a Senior Property Manager at Robert Oulsnam and Company, throughout my rental agreement. Shania is continuously kind and personable, fostering a welcoming and courteous environment that facilitates discussion. She is always willing to listen, answer quickly, and explain things thoroughly, making interactions with her feel both professional and friendly. Her professionalism is most visible in how she addresses maintenance issues. Any concerns that arise are addressed quickly and efficiently, with clear updates provided throughout the process and contractors scheduled in a timely manner. Maintenance requests are addressed seriously and resolved to a high standard, giving us real reassurance as renters. Overall, her supportive, organised, and proactive approach has made renting the property a simple and stress-free process.
Thank you thats lovely to hear and thank you for taking the time to share your experience.
5/5
TrustpilotExceptional service from Lauren
Exceptional service from Lauren! She went above and beyond to help me complete the purchase of my dream home. I’m so grateful for their dedication and guidance!”
5/5
TrustpilotSo far so good
So far so good, all the girls at droitwich branch, making our purchase of our retirement home possible, keep you posted. Big shout out to Dawn for showing us round twice, and to the girls in the office, Sarah, Claire, Angela.
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Bournville has the most, with 871 reviews rated 4.7 out of 5, followed by Barnt Green with 434.
The two Oulsnam offices, by town:
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