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★★★★★
1,090 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,090 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
777
Reviews on Trustpilot
All 2 offices
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Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrought my first house through Oulsnam Bournville, Emma was absolutely brilliant throughout the whole process and made it a lot less stressful for me. Thank you so much!
Thank you for your review and Emma will appreciate your kind words. We are happy to have helped you throughout this process and wish you all the best in your new home.
5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich. I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process. I would highly recommend Oulsnam in Droitwich.
5/5
GoogleA huge thank you to Anna for helping us with our house purchase. We are so happy in our new home and appreciate all her hard work getting us here!
Thank you. We are so glad you’re happy in your new home, it was a pleasure helping you along the way. Wishing you many happy memories there.
5/5
GoogleHighly recommend the team at Bournville , particularly Anna & Karen who dealt with our sale & purchase . I know they both had to work extremely hard to deal with the ineptitude of other professionals involved. Their communication & dedication to getting it all pushed through helped minimise the stress! Cheers guys
Thank you so much for the recommendation. We’re delighted we could help with both your sale and purchase. Anna and Karen will really appreciate your kind words. Wishing you all the best in your new chapter.
5/5
GoogleSelling our property with Oulsnam has been a great experience. They sold our house quickly, kept us up to date and always available for queries. Great team at Bournville
Thank you for your review, we always aim to provide an outstanding service to all clients.
5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
5/5
GoogleI would like to say a big thankyou to Anna From April last year to January 16th 2026 She’s been so helpful We lost our first house and then we found another one and she was always on the end of the phone or email Thankyou so so much We have finally got our home we wanted There’s been lots of highs and lows but we got there in the end Xx
Thank you so much for your lovely review ⭐ We’re delighted you’ve finally secured the home you wanted after such a journey. Anna will be thrilled to hear your lovely feedback, she’s always committed to supporting her clients through every step. Wishing you all the best and every happiness in your new home
5/5
GoogleWe have been dealing with Lissie at the Bournville branch and she has been amazing! She took us around a property that we loved and went out of her way to help us secure the deal. She has kept us updated every step of the way and is always at the end of the phone to answer any questions. We have been really impressed with Oulsnam and would highly recommend them. Thank you!
Thank you for your kind words, Lissie and the team appreciate your feedback and we wish you all the best in your new home.
5/5
TrustpilotKaren Clifton Bromsgrove
Karen Clifton Bromsgrove Karen made us welcome during the viewing. She was warm, friendly and relatable. She had extensive knowledge of the house we viewed and I couldn't fault the viewing at all!
Thank you for your kind words we really appreciate you taking the time to leave Karen with such a positve review.
5/5
TrustpilotJeff went above and beyond for us
Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.
5/5
TrustpilotReally good communication throughout
Really good communication throughout, liaising with the buyer and solicitors and updating us regularly. A friendly, personal service.
5/5
TrustpilotGreat viewing experience
5/5
TrustpilotFab experience so far!
I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings) Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like. Thank you both so much.
5/5
TrustpilotGreat Service
Rachel and her team provided great service which resulted in a stress free sale. Would highly recommend.
Many thanks for your kind review it has been a pleasure assisting you with your sale.
5/5
TrustpilotGood communication and handling of a…
Good communication and handling of a flat sale. Happy with the service.
Thanks Sarah we really appreciate you taking the time to leave us with such a positive review and we are pleased we were able to get the flat through to a succesful completion!
5/5
TrustpilotDebbie was very helpful & informative .
5/5
TrustpilotI recently bought a house through…
I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.
5/5
TrustpilotWe were kept informed from the very…
We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful
5/5
TrustpilotWe've recently sold our property using Oulsnam Estate Agents Northfield
We've recently sold our property using Oulsnam Estate Agents, the Northfield Branch. From start to finish staff have been professional and supported us along with what can be a stressful process. Throughout the whole journey one member of staff in particular went above and beyond. Emily Perks, has been amazing!!! She was reassuring, explaining things at each step of the way. If there was something that we did not understand she would take the time to explain and reassure us. The service we received from Emily was very efficient always returning calls, queries chased up and responded too. There was always someone we could get hold of when we needed too in the office. We would highly recommend Oulsnam Northfield based on our experience. We used them in the past in Bromsgrove and had the same kind of service. Very happy.
Thank you for your comments, we are delighted to hear you found the team to be professional and supportive, the house moving business can be stressful and we will always do everything we can to help clients. Great to hear Emily went above and beyond, Emily does like to ensure clients have the time and support they need.
5/5
TrustpilotSuperb communication
I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.
Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!
5/5
TrustpilotFriendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
5/5
TrustpilotProperty viewing with Sadie
Sadie was friendly and took the time to answer our questions.
Thank you for taking the time to leave Sadie a review, we appreciate the feedback.
5/5
TrustpilotAnna was super helpful and…
Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!
Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.
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Bournville has the most, with 870 reviews rated 4.7 out of 5, followed by Barnt Green with 433.
The two Oulsnam offices, by town:
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