5/5
Rating only, no written review.
Agent replied · 7 May 2026
Thanks for the positive review.

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1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
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Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for the positive review.
5/5
Fantastic support from Michelle and…
Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.
Thank you for the 5* review. We are so happy Michelle and the Kings Heath team could help and support you throughout the process.
5/5
Amazing Team to Sell a House With
Michelle and team were extremley honest and communicated well. They made me feel supported at the time of selling my house (as we all know selling a house isn't the easiest thing to do). The photos & advert they did of my place were extremely well done. Managed to get a great buyer within a month! I trusted them with my house keys when I moved away and I really felt like my property was in good hands. Fees were reasonable as well. My parents sold their house through them a year before me and I would recommend them to anyone I know who's selling! Thank you for being incredible.
Thank you for your 5 star review. We are so pleased that Michelle and the team at Kings Heath could help with your sale.
5/5
A positive experience.
I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.
5/5
Alison showed us around a few…
Alison showed us around a few properties, she has been extremely helpful in helping us find the right home for us!
Thank you for the 5 star review and we are so happy that Alison could help you find your first home.
5/5
Excellent
They supported me from start to finish of the sale and went above and beyond- Emma was checking in with me as I was going though end of life care for a relative and her words and care really helped me through these major life events. They offered local knowledge and professional service. The fee was very reasonable. Would recommend 100%
Thank you for your kind review we were all really pleased to help you with your move and I have also passed your comments on to Emma as well!
5/5
My positive property purchase
I recently purchased my first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both me and the vendor really assisted the smooth transaction.
5/5
Great communication, professional service
We were kept well informed by all staff throughout the process. Every viewing was discussed with us first and an email sent to confirm. We had over a dozen viewings and when our original sale fell through, we had at least another dozen again. We have recommended them to our neighbours.
5/5
A friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
5/5
Jeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
5/5
Excellent Service
I was very impressed with Tom at the valuation visit and subsequently with all the staff at Oulsnam in Bromsgrove. I found them all to be extremely professional, helpful and friendly and they made the whole process go very smoothly. Their communication throughout was excellent. Thank you very much for providing such outstanding service.
Thank you so much for your five star review, we are really pleased to hear you were so happy with the service received from the team at Bromsgrove!
5/5
Oulsnam found us a buyer very quickly and achieved us a good price for the property. Many thanks.
Thank you for your kind review. We are pleased to hear that we were able to find a buyer quickly and achieve a good price for your property. We appreciate your feedback and support.
5/5
Karen was on time informative and…
Karen was on time informative and polite. Arrived promptly answered all my questions and gave me nice viewing of the property. Very efficient and professional Thank you Kevin Shaw
Thanks for your kind review and we will pass your comments onto Karen. We are pleased to hear you had such a positive viewing appointment!
5/5
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
Thank you for your kind words, the team really appreciate positive feedback and we are happy to have helped you on this journey.
5/5
Pleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
We were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
We were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
Lissie had excellent communication…
Lissie had excellent communication throughout our moving journey. She was reassuring, assertive and supportive. Thanks for all your help :)
5/5
Smooth and Professional
Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful througout. Oulsnam are cut above the other agents in Moseley.
5/5
First-rate service from beginning to end.
It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.
4/5
The cheerfulness your team exhibited…
The cheerfulness your team exhibited when I got to the office to receive the keys to the house was so heart warming
5/5
Really happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
5/5
Rating only, no written review.
Thank you for your five-star rating. We really appreciate your support.
5/5
Sadie was very friendly showing me…
Sadie was very friendly showing me round and listening to what I wanted
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Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
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