Trusted Agent profile
★★★★★
244 reviews across 2 offices and 3 platforms
Osborne Heath has two offices, in Ascot and Windsor. Together they have 244 reviews on three platforms, rated 4.9 out of 5 overall.
217
Reviews on Google
All 2 offices
2
Reviews on Facebook
All 2 offices
25
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Osborne Heath's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrilliant service from Osbourne heath, very supportive, efficient especially Kyle and Tina made a rough journey runs smooth and successful.. highly recommend selling or buying property with these guys
Thank you Tina, and congratulations!
5/5
GoogleI had a great experience with this estate agents during my lettings move. Jess, Sophie and Charlotte were all incredibly helpful throughout the entire process and made everything feel smooth and stress-free. Communication was clear and timely, any questions I had were answered quickly, and they were always approachable and professional. It really made a big difference having a team that was so supportive and on top of everything. I’d happily recommend them to anyone looking to rent, thanks again to Jess, Sophie and Charlotte for all their help!
Thank you, and congratulations finding your new home!
5/5
GoogleI recently sold my property in Windsor with Osborne Heath. From the beginning with the valuation and all the way through the sale process the whole team were so helpful and such a pleasure to deal with. They are very responsive and super organised. Elle was always so calm and supportive, even when things were stressful. Thank you also to James, Mia, Ryan and Jonathan. I would highly recommend Osborne Heath.
Thanks for taking the time to leave a review. We know Elle worked really hard with the chain to get the sale through. Thank you for sticking with it. Congratulations and hopefully you're settling into your new home!
5/5
GoogleVery professional. Elle had great insights into the market. Elle was very enthusiastic and easy to work with. Would highly recommend
Thank you, and congratulations on your sale
5/5
GoogleCharlotte is just brilliant. Looked after me from start to finish and nothing was ever too much. Communication was always clear and timely, and was very lucky to start the new year in the new house! Thankyou charlotte ☺️
Thank you, we're glad Charlotte did a good job for you and happy you're setting into your new home
5/5
GoogleCharlotte Travers is one of the best agents I have met in 23 years of renting. She is passionate about getting the deal over the line, going the extra mile to find the perfect property for us. Always with a smile on her face, a problem - solving mind with a knack for "lateral thinking" , out of the box attitude and a contagious optimisms. Could not have hoped for a more helpful person. Very persistent in the face of adversity, always following through , a real deal maker ! MANY THANKS , A PLEASURE TO DO BUSINESS WITH !
Thank you for a lovely review, Charlotte is delighted, and congratulations on finding somewhere you can call home
5/5
GoogleWorking with Jack B to view different homes in the area and eventually buy a property has been a pleasure. Jack was patient, knowledgeable and always ready to give info, follow up with requests and was always on time waiting for me at different properties. It's been a pleasure and a great journey.
Thank you for a lovely review, and congratulations on moving into your new home! It's a great house, on a great road
5/5
GoogleSophie, Jessica and the team have done a splendid job for us. Always very responsive on every matter and effective in the handling of the process from start to finish!
Thank you. We're glad we could find you such lovely tenants. Please remember to contact us if you need anything on the management side, Matilda is here to help.
5/5
GoogleOsborne Heath have been amazing, constantly locating rental properties that suit our various needs. They have been delightful to deal with every member of the team being so helpful. I recommend them to anyone renting and would trust them impeccably in selling a property. Well done all and Thank you.
Thanks you for a lovely review and congratulations on finding a new property!
5/5
GoogleWe have just moved into our lovely new home sold to us by Osborne Heath. They have been amazing since I walked into their office 11 months ago. Elle Harcup called me pretty much every fortnight, some properties were definitely not right but it just felt like she was assimilating what we were really looking for. They came up trumps in September and have made our buying process as good as it could be. Jonathan and Mia were also professional and collaborative, but Elle has been a shining star. Such a warm and personable young woman , it felt like she was building a relationship with us and the seller. I would highly recommend this company to anyone buying or selling a property.
Thank you so much, Elle is delighted with your review and we're all so happy you go the keys to your new home on Friday. We hope you starting the settle in and enjoy your first Christmas in the new house
5/5
GoogleWe sold our house using Osborne Heath estate agents in Windsor Berkshire. Elle was assigned to sell our house and help us through the process. Elle is a very kind and professional , not to mention her patience,understanding and support. Nothing is too much trouble. She has got us through all the hard and difficult times. Without her it wouldn't of been so easy. I would also like to mention that Elle is an inspiration and an asset to Osborne Heath. Osborne Heath can't afford to lose someone like her. Well done Elle and thanks from the bottom of our hearts. Kevin & Karen.
Thank you so much for an amazing review. We're so proud of Elle, and she is delighted with your comments! We all hope move day goes smoothly next week
5/5
TrustpilotThe meaning of Customer Service
We had been viewing houses from February 2025, saw our new house in September and moved in on December 19. I met several agents over the weeks, but Osborne Heath stood out way above the rest thanks to the efforts of Elle Harcup (and shout out to Mia back in the office). Highly knowledgeable and professional, she made house buying a pleasure, if that is possible, and took much of the stress out of the situation. Enthusiastic customer service is not usually the norm on this side of the Pond and in this case expectations were surpassed. Well done OH and EH!
Thank you Gareth! Such a lovely review. We're very proud of Elle and Mia, and we hope you're all settled for your first Christmas in your lovely new homw
5/5
GoogleWe had the pleasure of working with Charlotte, and we can not recommend her enough! We had just moved from the US, and finding a good estate sales agent in the UK has been challenging. Charlotte was super responsive, kind and knowledgeable! She always had great thoughtful listings that met our picky criteria. She’s the one to work with in the Winsdor area!
Thank you for a lovely review, and congratulations on finding your new home
5/5
GoogleVery helpful in very difficult circumstances as the purchase took 5 months to complete due to incompetencies in certain people causing unnecessary delays and aggravation
Thank you for persisting with your purchase and we're delighted you've now got the keys to your lovely new home
5/5
GoogleExcellent communication skills from Ella and good knowledge from Phoebe during my investment property search
Thank you!
5/5
GoogleWe were more than happy for the service rendered by Elle Harcup, thank you very much!
Thank you, we know Elle really worked hard on this sale, and we are all delighted that you and Ron are on the move. Congratulations!
5/5
GoogleHaving worked with Charlotte at Osborne Heath - it was the best, most professional experience and we are very happy to now have engaged and contracted
Thank you. We hope you are both starting get settled in your now home
5/5
GoogleCharlotte was a great estate agent super friendly and full of great ideas when viewing the property’s. We landed on a lovely house we can now call our home for the next couple of years! Very happy, Thanks Charlotte!
Thank you for a really lovely review. We hope you have both into your new home
5/5
GoogleA huge thank you to Jessica, Sophie and the Osborne Heath team for their truly outstanding service! From start to finish, the lettings process for my property was seamless - professional, proactive and stress-free. They found excellent tenants quickly, kept me updated every step of the way, and handled everything with such care and expertise. Their communication, attention to detail and genuine enthusiasm made the whole experience effortless. I couldn’t recommend Osborne Heath more highly - a brilliant team who really go above and beyond! Thank you!
Thank you and congratulations on the new tenancy
5/5
GoogleWe've had a really good experience selling with Osborne Heath, they've been transparent and helpful throughout. They worked hard to find the right buyer and once we were under offer, Pam was brilliant at keeping everyone informed and moving the negotiations on smoothly
Thank you and congratulations! We're all set for later this week
5/5
GoogleI have had a really positive experience with Osborne Heath. Sophie, our letting agent is very motivated, efficient and highly organised. I have felt really reassured to have her involved. She found us a tenant who is a really good fit to rent our home, for which I am enormously grateful.
Thank you, we're glad the tenancy is going well
5/5
GoogleWe had an amazing experience working with Charlotte and Sophie! We were in a rush to find a home and thanks to their professionalism, efficiency and support, we managed to complete the whole letting process in just two weeks. Charlotte went above and beyond to make everything smooth and stress-free, always available and proactive. We’re very grateful for all their help and couldn’t recommend them more!
Thank you! We're glad we could get you moved in within the timeframe, and we hope you're settling into the village nicely
4/5
GoogleWe were delighted to ask Osborne Heath to take on the letting of our property five years ago and we have very much felt supported by the firm and, particularly, Matilda.
Thanks Tim, those 5 years felt like they have come and gone quickly!
5/5
GoogleI would like to thank the team for helping me and my family find the perfect home. OH have now moved me twice. The service, communication, care & attention I received was absolutely first class. If I could give 6 stars I would. I will mention Pam Thomson as my go to person for her enthusiasm of getting things over the line and chasing down solicitors and always having a positive shine. Tina Spence for all of her efforts and Kyle Rowland for closing my buyers. I also have to mention Jack and Ben for all the viewings. Thank you so much for everything, love from Mark, Charlotte & OLIVE x
Thank you Mark, Charlotte and Olive! We're so happy we got you moved in the end, and we really appreciate you coming back to use us again. Hopefully you are starting to see the back of the removal boxes and we will see you around the village soon
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ascot has the most, with 158 reviews rated 4.9 out of 5, followed by Windsor with 111.
Tell us what you need and up to 3 trusted local agents will be in touch.
